I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... See more
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Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
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Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... See more
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Returned item to store, Explained exactly what l wanted, saw assistant manager. He was brilliant, exchanged items sorted out the receipt and got a 6yr warranty on new item. Well pleased, thank you.... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
40 High Street, SL4 6BD, Eton, United Kingdom
- 0333 900 0087
4.9
Excellent
1K reviews
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Friendly staff and was good buying…
Friendly staff and was good buying experience, Having purchased my amplifier there, I will go there again for future purchases.
February 28, 2026
Reply from Richer Sounds - Eton
Thank you for your 5 star review!
James and Duncan were both great
James and Duncan were both great, offering honest views on a selection of kit i was looking at, wasn't rushed in the listening room and ended up with a new system that is light years ahead of previous setup.
Highly recommended store with great staff.
February 18, 2026
Reply from Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very knowledgable and helpful staff.
Very knowledgable and helpful staff.
Recommended product.
Recycled old TV
February 17, 2026
Reply from Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
My go to for TV purchases
Fantastic service, fantastic delivery and a great product. Highly recommended.
February 17, 2026
Reply from Richer Sounds - Eton
Thanks for your great feedback and for supporting local business.
Expert advice
Helpful and knowledgeable support both on the phone and in store which enabled us to make a purchase with confidence. Patient and courteous.
February 12, 2026
Reply from Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Qn990f 8k tv
Great service from the boys and they price matched the tv and gave me extra £50.
Will be back in the future.
February 7, 2026
Reply from Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Top Customer Satisfaction
This was my first experience with Richer Sounds, popped into there branch in Eaton and spoke with Kurt.
Great knowledge and very informative and made my decision easy with a new Sony Bravia.
February 7, 2026
Reply from Richer Sounds - Eton
Thanks for your great feedback and for supporting local business.
Very helpful personnel
Very helpful personnel. Bought a TV from them and their advice was perfect
December 30, 2025
Reply from Richer Sounds - Eton
Thank you for your 5 star review!
Kurt was very knowledgeable about…
Kurt was very knowledgeable about headphones and was able to confirm my choice was a good one
January 28, 2026
Reply from Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Saved me £300
I have used Richer Sounds in the past and returned because of the knowledge the staff had. I was not disappointed this time either. I needed a new TV and went straight to Richer Sounds in Eton. The advice given saved me £300 from the brand I had expected to go with. I have had my new TV a couple of weeks now and couldn’t be happier with the picture and sound. I would always recommend Richer Sounds to anyone who asked.
January 27, 2026
Reply from Richer Sounds - Eton
Thank you for your 5 star review!
Very helpful and knowledgeable
Zak was very helpful and was very knowledgeable on the product we brought.
January 27, 2026
Reply from Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Great service at the Eaton Branch
Great service at the Eaton Branch. Talked me through options available to build the system suitable for my home.
January 23, 2026
Would use again
People were very pleasant to deal with and my requests were dealt with efficiently and effectively. The unit I purchased was as described and arrived within 24 hours of purchasing. Good service overall.
January 23, 2026
Reply from Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Always spot on
totally professional
i have always used Richer Sounds
They know what they are talking about and always give spot on advice
Will never go anywhere else for TV/Hi-fi/Tech stuff
January 22, 2026
Reply from Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ordered online and chose click and…
Ordered online and chose click and collect, collection was easy from the Eton store .
January 22, 2026
Reply from Richer Sounds - Eton
Thank you for your 5 star review!
Fantastic service
I went into view a Samsung TV and James couldn’t have been more helpful. He not only had excellent product knowledge , he also gave me grey advice about installation.
The price match was quickly honoured too
January 19, 2026
Reply from Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My visit to the Eton in Windsor store…
My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.
January 20, 2026
Reply from Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The staff were all very helpfull.
The staff were all very helpfull.
My requirements were complicated for compatability reasons.
The staff knowledge was superb.
Delivery time was faultless and pricing very reasonable.
Thanks to all
January 12, 2026
James was excellent with his help and…
James was excellent with his help and knowledge
January 10, 2026
Reply from Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
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