Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... See more
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Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... See more
Company replied
Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... See more
Company replied
As ever, helpful and informative. It’s been one of the most pleasurable shops to go in for me, even when I’m just getting a set of cheap earphones. I only wish I had a need to buy more stereo equip... See more
Company replied
Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, United Kingdom
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sound advice and efficient service, new buds arrived next day and my daughter says thank you, they're ace.

Reply from Richer Sounds - Exeter

Reply from Richer Sounds - Exeter
I was looking to trade in two Eversolo streamers and convert them into the flagship T10 and Z10 pairing. Not a problem for Nick at the Exeter store. Our email and phone communication quickly resulted in an acceptable deal and my new Eversolo gear was winging its way in my direction.
You always feel more than just a sale to the Exeter team and I’m more than happy to do my small part in keeping a physical store viable.

Reply from Richer Sounds - Exeter
Nick gave us excellent advice, and the items he recommended were right for us, delivery was even quicker than expected

Reply from Richer Sounds - Exeter
I had an issue with my turntable. Having spent a lot of money in April I was bitterly disappointed that there was a some sort of grounding fault which was causing a noticeable buzz down my headphones. Nick spent so much time with me looking at options to improve the fault. Eventually he advised me to replace the faulty turntable with a different model that had similar reviews to the one I had. The new turntable was more expensive but Nick was able to bring the price into an agreeable and acceptable range for me. I’m absolutely delighted with my new turntable and with the service that Nick gave me, despite being under immense pressure from his colleagues and management team.

Reply from Richer Sounds - Exeter
Knowledgeable lots of advice on how best to set up with our Denon Surround sound great advice
Travelled down to purchase as good repetition from previous purchases staff are welcoming and friendly

Reply from Richer Sounds - Exeter
Not having shopped in richer sounds for a number of years, having last visited their store in Reading some 20 years ago or more.
I was very pleased to find that the staff, were even better than back then, especially Mark at the Exeter branch who was extremely polite and helpful and knew the products very well.
We have been extremely pleased with our purchase.

Reply from Richer Sounds - Exeter
Just left richer sounds in Exeter after a phenomenal experience.
Steve managed to fit us in for a demo same day (a must experience) and couldn't have been more helpful/not pushy. Compared different speakers for our needs, explained the entire set up, helped us learn equipment set up and wasnt condescending at all from our very obvious lack of knowledge! Could not fault the service. Thank you so much

Reply from Richer Sounds - Exeter
Good information from well informed staff on choice of TV. No problem with returning unwanted bracket.

Reply from Richer Sounds - Exeter
These guys know there stuff! I’ve been a long time customer of them and would not go anywhere else. Their experience is second to none and super friendly too. They won’t try and push you into the most expensive equipment, they give you proper advice based on your needs. Always great service

Reply from Richer Sounds - Exeter
Bombarded with emails and marketing once I used them - disappointing

Reply from Richer Sounds - Exeter
Bought an lg c5 55 inch in August, great tv and great service from the staff, delivered next day

Reply from Richer Sounds - Exeter
I thought that Lloyd was very straight forward, and he listened to what I was looking for, and I have ended up with exactly the right system. Being a novice on latest developments, I relied on him to help me understand what was now available.

Reply from Richer Sounds - Exeter
First class service, staff friendly and helpful. My husband and Myself wanted to buy 2 new speakers for our Tecnics hi-fi . The speakers we liked were Wharf Dale, the staff member we dealt with said we could try the speakers whilst in store, as they have a soundproof room. He carried the Hi-fi in from our car & set up the speakers for us, & put one of their Cd's in Cd player to check that the speakers worked. Sound quality was very good, so we brought the speakers. Then the staff member helped carry everything back out to the car for us. We are really pleased with our purchase. We would definitely recommend Richer Sounds.

Reply from Richer Sounds - Exeter
The staff at Richer Sounds in Exeter are excellent. They made me feel very welcome no were happy to discuss the best solution for a TV and bracket. I always got the feeling that they were listening to me, and understood my requirements for a reasonably priced TV. Indeed, we settled on a ‘open-box’ TV at a discounted price. I always feel that I get first rate service from this branch of Richer Sounds. many thanks! Jim

Reply from Richer Sounds - Exeter
Very well informed enthusiastic staff. Nothing too much trouble

Reply from Richer Sounds - Exeter
Great service very helpful and knowledgeable staff (steve)plus best price around at the time

Reply from Richer Sounds - Exeter
went into exeter store sidwell street on friday just before bank holiday monday went in asked about a record player they had a silver one on display a technica 120 xlp £249 asked if they had a black one in so that it would match my technics stuff they said no but we can send one to your house. I'm thinking surely a bank holiday weekend coming up and no stock. So walked from their to john lewis they had exactly the model i wanted with bluetooth for £299 so i made the purchase. Poor performance richer sounds honestly

Reply from Richer Sounds - Exeter
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