Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... See more
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All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the sa... See more
Company replied
A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.
Company replied
Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
100 Tooley Street, SE1 2TH, London, United Kingdom
- 0333 900 0021
4.9
Excellent
2K reviews
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Reply from Richer Sounds - London Bridge
Thank you for your 5 star review!
Got some superb advice from Alex on a…
Got some superb advice from Alex on a full audio setup. He put together a great package, the order was easy and delivery in a couple of days. Really happy. Highly recommend!
March 12, 2026
Reply from Richer Sounds - London Bridge
Thank you for your 5 star review!
Excellent service
Excellent service. Supportive team in shop. Especially for a fuss pot like me; very patient and I got the system I really wanted at a fab price. Can’t fault. Looking forward to delivery and installation. 👍🙏🏽
March 8, 2026
Reply from Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
I am not tech friendly
I am not tech friendly as I made my purchase in store everything was set up for their and then.
March 4, 2026
Reply from Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic friendly communication stall…
Fantastic friendly communication stall were brilliant ,great deals well recommended will definitely use again
March 2, 2026
Reply from Richer Sounds - London Bridge
Thank you for your wonderful feedback
Great Experience!
March 2, 2026
Reply from Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Deal on Samsung HW-Q990F Soundbar
Called richer Sounds re the Samsung HW-Q990F, got all the info needed to complete the purchase. I like dealing with RS as they are always happy to help with technical queries, even on the few occasions I have called and not bought anything.
Many thanks
March 1, 2026
Reply from Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service. Very impress with the delivery guys who actually ring you whilst en route.
February 27, 2026
Reply from Richer Sounds - London Bridge
Thank you for your wonderful feedback
Excellent experience-London Bridge
In the last few weeks I’ve made 3 purchases from the London Bridge branch. The people you employ are experts. Not only that they are clearly well trained. They ask the right questions if you’re unsure of what to buy. They never try & over sell, a tactic which is popular in Currys et al. I’d like to give special praise to Terry & Malik in the LB branch. They both went above and beyond. Experts & personable.
February 26, 2026
Reply from Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service
Excelent customer service, I wish other businesses were at least near to RS’s level!
February 20, 2026
Reply from Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Guy from London Bridge really…
Guy from London Bridge really helpful,great service.Very pleased with tele
February 10, 2026
Reply from Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent staff
I had a very good experience purchasing a turntable.
Both Terry and Alex were very professional and kind, they guided me through my decision.
I really appreciate their work and the way they do it.
February 14, 2026
Reply from Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Great price and great service
Great price and great service, would buy again from them in future.
December 30, 2025
Reply from Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Terry was awesome!
February 11, 2026
Reply from Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
5* for price. 4* for promised service
Got TV at best price I could find. Chap I spoke to even chucked in next day delivery to me for free plus a further £10 off. No issues with TV. Only issue was the promised free next day delivery did not happen as had not been booked. So got TV 3 days later. Wasn't a big issue as had been prepared to wait anyway but did expect it next day & waited in all for it but it didn't arrive. Hence the 4 stars & not 5.
February 2, 2026
Fantastic service
Fantastic service - ordered Saturday, delivered and ready to collect in store Monday!
Always good reliable service!
January 31, 2026
Reply from Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful team
Very helpful team . They were able to source the product by next day collection.
January 29, 2026
Reply from Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
Very Helpful Team
Bought some equipment for my brother and received excellent help from the Team.
Highly recommend!
January 28, 2026
Reply from Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
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