Richer Sounds - Websales Reviews 

The item was delivered quickly and is exactly as described. I was kept informed throughout the order process.
Richer Sounds are consistently excellent and I am always confident about ordering from them.

ALWAYS HAVE BEEN AND STILL THE BEST RETAILER OUT THERE

Great price and excellent service

Excellent company to deal with. Great prices and the 6 year warranty is fantastic. One thing I would suggest is being able to check local stock online rather than calling the store. Have bought items from this company for years and they never let you down. Delivery was also excellent.

Excellent experience from start to finish. The price was very competitive, the ordering process was quick and easy, and the delivery was fast and well organised. The amplifier arrived in perfect condition and was exactly as described. Richer Sounds is a company you can trust, with great customer service and excellent value for money. I will definitely buy from them again and highly recommend them to anyone looking for quality audio equipment. Thank you!

The product was exactly what I wanted, L have owned a Denon amp for 25years plus and have been very happy with it sadly it stopped working through the tv/ee box.So I brought one from Richer Sounds and you give a six year warranty so no brainer.

Really helpful website, with good pricing information. Price was good too
The delivery service (Furdeco) was brilliant. They were on time, polite and helpful - which we all know can make or break a purchase experience.

Great prices and great selection! Easy to shop, easy payment and finance options and great quality, highly recommend!

Excellent response

Needed to find an item, nobody else had it around me other than Richer Sounds or Amazon and I dislike giving money to Bezos. Arrived quickly and worked as needed.

The price was good. Information about delivery excellent.

A great range of products, competitively priced, quick & easy check-out.

Faulty TV, called for help, needed to jump through hoops, take photos send videos, then something else, then when called, the team had gone home, i could buy one but not gey it replaced, hassle hassle hassle. Dont like poor service after purchased, don't be buying again fro richer sounds. If you can sell me an item till 8pm you should be able to deal with issues until 8pm or whatever time you close sales not oh its 5 o'clock quick scarper so I don't have to deal with a return.

I ordered a Hisense 85” TV. Which is incredibly heavy. To be fair the weight is given in the specifications but I didn’t really count on how heavy that is.
It needs 2 or preferably 3 people just to lift out the box and fix the stand on.
I think there should be a clear warning on the website regarding this.
I have contacted the Guildford branch (although I did buy through the main website) who have suggested a local(ish) AV installation business who may be able to help but so far they have not responded. I therefore have a big TV sitting in a box that I cannot possibly setup on my own.

Edit 13/7/26 I now have the installation company coming in a few days time so hopefully all good 👍

Easy to order and quick delivery

Excellent delivery service from Richer Sounds! My TCL TV arrived exactly within the time frame I requested. Despite the extremely hot weather, the delivery team turned up right on time and handled everything professionally. Really impressed with how reliable and punctual the service was — great job!

As usual perfect product and service

Just bought some headphones from Richer Sounds online. Excellent price; received very promptly. As always, excellent service from Richer Sounds.

Excellent service from order to delivery, the dedicated delivery guys BJS didn't deliver to the correct room (I said take it straight through, meaning to my living room, but they left it in my hall, not a major issue but still worth mentioning), would still use again, no major issues at all, very pleased with the price as well, good job Richer Sounds!