I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more
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I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more
Company replied
Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more
I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more
Company details
Information provided by various external sources
Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.
Contact info
Bank Street 11-15, TQ12 2JL, Newton Abbot, United Kingdom
- 01626 353156
- support@ridgways.eclipse.co.uk
- www.ridgways-shoes.co.uk
4.0
Great
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy to order and fast delivery.
January 4, 2019
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 Stars!
Exceptional service. Thanks.
Exceptional service. Great product. Would recommend all day long. Thanks.
January 4, 2019
Unprompted review
Reply from Ridgways Shoes
Thank you for the lovely review John. Very much appreciated!
Reply from Ridgways Shoes
Glad you are pleased. Thank you for the 5 stars!
Shoes - no problems
No problems
Fairly speedy delivery and shoes in the sale so good price
Would use this shop again
January 2, 2019
Unprompted review
Reply from Ridgways Shoes
Thank you for the review Vicki, much appreciated.
Delivery was fast and shoes were in…
Delivery was fast and shoes were in great condition. Thank you.
December 31, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 star review Farzana!
Reply from Ridgways Shoes
Thank you for the 5 stars!
Excellent customer service!
Emailed me to check I still wanted my order as it was the last size with a slight mark on them and they even sent pictures. Not many companies would do that. It was very much appreciated. Well done on fantastic customer service!
December 27, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for taking the time to review us Becky. I'm glad you are happy with the service received!
Very satisfied with product and service…
Very satisfied with product and service would use again
December 22, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 stars Rita!!
Fast response to email question
Fast response to email question. Free and quick delivery even though near Christmas. Great fitting boots for my daughter. Thank you.
December 21, 2018
Unprompted review
Reply from Ridgways Shoes
Thanks Kelly, I'm glad you're happy with the service and boots!
Fantastic boots at a fantastic price
5 star service and quality ... Fantastic boots at a fantastic price .. highly recommend !
December 21, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the kind review Teresa!
Excellent product and fast delivery…
Excellent product and fast delivery definitely recommend
December 19, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 stars Selina!
Fast delivery and shoes as advertised
Fast delivery and shoes as advertised. Perhaps could have been better packaged as box was bashed and not much protection for shoes inside.
December 18, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 stars Roger, I'm sorry to hear the box arrived damaged. We will certainly look into ways of preventing this for future deliveries.
Amazing service! Will buy again.
Amazing service!
Not only are the shoes a great price but the level of customer service is amazing. I had a problem with my order, unsure if my error, but Natasha went above and beyond to help.
Will definitely use them again
December 13, 2018
Unprompted review
Reply from Ridgways Shoes
Thanks for the lovely review Toni. I'm glad you are happy with the shoes & service!
Ridgways Shoes were great again!
Ridgways Shoes were great again!
Ordered another pair of Caprice Boots from them. Received in 2 days like other pair I ordered. Cheaper than anyway else.
Customer service brilliant.
December 13, 2018
Unprompted review
Reply from Ridgways Shoes
Thanks for the kind review Joanne. I'm glad you are happy with the service and your Caprice boots!
Excellent service
Although the boots I ordered were not a good fit, the service I received from Ridgways was excellent. I was given a full refund the day after I posted them back. I will use this company again.
December 11, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for kind review Marion. We look forward to serving you again in the future!
excellent all around
Fabulous customer service and a total pleasure to deal with!
December 5, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 Stars, much appreciated!
Great company to deal with
I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness was very welcome. Altogether this has been a good online experience.
December 2, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the kind review Steve. I'm glad you are happy with your shoes and the service!
Very good service!
November 23, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 stars Jacqueline!
Great customer service
Great customer service in the newton abbot store and online
Always good to visit as there are lots of brands to choose from.
November 18, 2018
Unprompted review
Reply from Ridgways Shoes
Thanks for the review Chris, much appreciated!
Excellent service staff very helpful.
November 16, 2018
Unprompted review
Reply from Ridgways Shoes
Thank you for the 5 Stars!
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