I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more
Company replied
Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more
I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more
Company details
Information provided by various external sources
Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.
Contact info
Bank Street 11-15, TQ12 2JL, Newton Abbot, United Kingdom
- 01626 353156
- support@ridgways.eclipse.co.uk
- www.ridgways-shoes.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Ridgways Shoes
I now have two pairs of these shoes
I now have two pairs of these shoes. Love them

Reply from Ridgways Shoes
Fast delivery of a great pair of Shoes
Fast delivery of a great pair of Reiker Ladies shoes. Cheaper than anywhere else I had searched.

Reply from Ridgways Shoes
Excellent customer service and…
Excellent customer service and delivery. Ordered Friday and delivered Monday. What more do you need?

Reply from Ridgways Shoes
Great service
Great service, fast delivery and excellent price. I'm very happy with my shoes and will definitely order again in future.

Reply from Ridgways Shoes
Excellent service and very good offers…
Excellent service and very good offers and prices...wish you had a shop in Exeter again!

Reply from Ridgways Shoes
Excellent speedy service and…
Excellent speedy service and competitive pricing.

Reply from Ridgways Shoes
Good website with easy ordering
Good website with easy ordering, good delivery time. Very pleased all round.

Reply from Ridgways Shoes
Super service
Super service! Quick delivery & very well packaged. Highly recommended!!

Reply from Ridgways Shoes
Easy to order and surprising quick…
Easy to order and surprising quick delivery. This was free too! Great quality leather boots just as described.

Reply from Ridgways Shoes
Great service although in the end boots…
Great service although in the end boots did not fit. Would be nice if they had a bigger range in widths.

Reply from Ridgways Shoes
Really pleased with my purchase
Really pleased with my purchase. Delivery was free and it took a few days. Would have liked an update letting me know that the order had been dispatched but that certainly would not stop me from using Ridgways Shoes again in the future.

Reply from Ridgways Shoes
Been looking to replace worn out…
Been looking to replace worn out sandals. came across Ridgways Shoes., found them, bought them and they were delivered within two days. absolutely perfect. delighted with service given.

Reply from Ridgways Shoes
Service was first class although shoes…
Service was first class although shoes did not fit. Returns procedure was easy.

Reply from Ridgways Shoes
I received my order quickly and in…
I received my order quickly and in excellent condition.

Reply from Ridgways Shoes
Beautiful shoes
Beautiful shoes , good fit true to size , quick delivery:)

Reply from Ridgways Shoes

Reply from Ridgways Shoes
Thank you to Ridgeways
Thank you to Ridgeways, you were brilliant today. I arrived with 3 children in tow for the dreaded "new school shoes" fitting, only to find that we had to wait a mere 15 minutes before being seen. Fantastic, when I was expecting that it would be longer and far more stressful than that! We were given ample time for 3x fittings, and trying on of shoes, and I felt very confident in the purchases that we made. Thank you so much for a your patience, and for such a positive experience. We will be back!

Reply from Ridgways Shoes
Extremely helpful with good advice…
Extremely helpful with good advice given over the phone. Very helpful with the return of goods. Friendly and local service.
Very impressed

Reply from Ridgways Shoes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






