Ridgways Shoes Reviews 

150
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more

Rated 5 out of 5 stars

I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more

Company replied

Rated 4 out of 5 stars

Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more

Rated 4 out of 5 stars

I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more

Company details

  1. Shoe Store

Information provided by various external sources

Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.


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4.0

Great

TrustScore 4 out of 5

150 reviews

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4.0

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(150)

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Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and delivery. Ordered Friday and delivered Monday. What more do you need?

October 26, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Glad you are happy with the service :)

Rated 5 out of 5 stars

Great service

Great service, fast delivery and excellent price. I'm very happy with my shoes and will definitely order again in future.

October 25, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thanks for the review Tanja!

Rated 5 out of 5 stars

Super service

Super service! Quick delivery & very well packaged. Highly recommended!!

September 25, 2018
Unprompted review
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Reply from Ridgways Shoes

Glad you are happy with the service Emma. Thank you!

Rated 5 out of 5 stars

Easy to order and surprising quick…

Easy to order and surprising quick delivery. This was free too! Great quality leather boots just as described.

September 22, 2018
Unprompted review
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Reply from Ridgways Shoes

Thank you for the review Angela.

Rated 5 out of 5 stars

Really pleased with my purchase

Really pleased with my purchase. Delivery was free and it took a few days. Would have liked an update letting me know that the order had been dispatched but that certainly would not stop me from using Ridgways Shoes again in the future.

September 19, 2018
Unprompted review
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Reply from Ridgways Shoes

Thank you for your 5 star review Reshma! We will take your feedback on board.

Rated 5 out of 5 stars

Been looking to replace worn out…

Been looking to replace worn out sandals. came across Ridgways Shoes., found them, bought them and they were delivered within two days. absolutely perfect. delighted with service given.

September 17, 2018
Unprompted review
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Reply from Ridgways Shoes

So glad you are happy with the service provided Claire! Thank you for the kind review.

Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes , good fit true to size , quick delivery:)

September 8, 2018
Unprompted review
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Reply from Ridgways Shoes

Glad you are Happy Sarah, thank you for the review!

Rated 5 out of 5 stars

Thank you to Ridgeways

Thank you to Ridgeways, you were brilliant today. I arrived with 3 children in tow for the dreaded "new school shoes" fitting, only to find that we had to wait a mere 15 minutes before being seen. Fantastic, when I was expecting that it would be longer and far more stressful than that! We were given ample time for 3x fittings, and trying on of shoes, and I felt very confident in the purchases that we made. Thank you so much for a your patience, and for such a positive experience. We will be back!

August 24, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thank you for your lovely review Pip! So glad you found the experience positive and less stressful than expected. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Extremely helpful with good advice…

Extremely helpful with good advice given over the phone. Very helpful with the return of goods. Friendly and local service.
Very impressed

August 24, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thanks Catherine. I'm glad you are happy with the service provided!

Rated 4 out of 5 stars

Good service

August 21, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thank you for the review Kezia!

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