Ridgways Shoes Reviews 

150
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more

Rated 5 out of 5 stars

I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more

Company replied

Rated 4 out of 5 stars

Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more

Rated 4 out of 5 stars

I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more

Company details

  1. Shoe Store

Information provided by various external sources

Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.


Contact info

4.0

Great

TrustScore 4 out of 5

150 reviews

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4.0

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(150)

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Rated 1 out of 5 stars

Flip Flops faulty

Ordered childs flip flops. Arrived with a dent in the heel bed. Had to send them back.

August 9, 2018
Unprompted review
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Reply from Ridgways Shoes

I'm ever so sorry that you are unhappy with the flip flops. We will be in contact to discuss a replacement or refund, plus a reimbursement of any return costs. Please accept our sincerest apologies.

Rated 5 out of 5 stars

Great service

Great service - shoes arrived very quickly, and no hidden costs

July 23, 2018
Unprompted review
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Reply from Ridgways Shoes

Thank you for the review Julie, glad you are happy with your purchase!

Rated 5 out of 5 stars

Thank you

Hi
From ordering to delivery all was very smooth. I do order often in the internet and what really appealed to me was that I was able to get free delivery with a local company. I will always buy local wherever possible
Well done Ridgeways on making buying local doable!

July 21, 2018
Unprompted review
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Reply from Ridgways Shoes

Thank you for taking the time to leave a review Julie. It's very much appreciated! I'm glad we were able to make your decision to shop local a slightly easier one with our Free Delivery service.

Rated 5 out of 5 stars

Recommend, good quality

Recommend, great prices and boots, arrived quickly with standard delivery

June 10, 2018
Unprompted review
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Reply from Ridgways Shoes

We are glad you are happy with the service. Thank you!

Rated 4 out of 5 stars

Very quick and easy to order fast…

Very quick and easy to order fast delivery and cheapest price by far. However quality of the construction not what I would have expected and feel they will not last very long.

May 28, 2018
Unprompted review
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Reply from Ridgways Shoes

Thank you for the review on your recent purchase. The sandals are built on a lighter weight construction compared to the original Microwobbleboard and have proved to be very popular. We hope you enjoy this new lightweight feel, but please do not hesitate to get in touch if you experience any issues. Kind Regards, Natasha.

Rated 5 out of 5 stars

Excellent service, Good value

Excellent price for a Ruby Shoo handbag.
Hassle free transaction and prompt delivery of my item, which was well wrapped.
Would definitely use Ridgways Shoes again.

May 26, 2018
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thank you for the 5 star review Lynne. We look forward to serving you again in the future.

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