Robertson Homes UK Reviews 

469
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We have just moved into our new build home at Meadowside, Bo’ness and are delighted with the quality. We particularly wanted to mention the excellent support and service we have had from Gillian Ingli... See more

Rated 5 out of 5 stars

Our experience buying our home with Robertsons at St Margaret’s has been fantastic, they have been extremely helpful and have kept us up to date throughout the process. Darren has been a fantastic he... See more

Rated 5 out of 5 stars

I recently bought a home from Robertson Homes with Gillian Sosa, We had a great experience with this estate agent from start to finish. She was professional, knowledgeable, and always quick to respond... See more

Rated 1 out of 5 stars

DIABOLICAL ! Mud bath , building site living in squalor scared to invite friends/family over due to total embarassament of the development. Shoddy workmanship as masking silcon windows over celophane... See more

Company details

  1. Real Estate Developer

Written by the company

The company that’s now Robertson Homes was founded in Elgin in 1966. Like most families, the business has grown steadily and gradually over the years. Bill Robertson was just 21 when he set up his joinery business, but within three years he’d built and sold his first house. In 1975 the business took on its first design-and-build contract, and the following year Robertson of Elgin became a limited company. Since then the Robertson family has acquired new members, buying up small specialist companies and launching new divisions in facilities management and civil engineering. We gradually expanded our territory throughout Scotland, and in 1999 we completed our first project in England. By our 50th year in 2016, we were providing work for over 3000 people.


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4.0

Great

TrustScore 4 out of 5

469 reviews

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4.0

All reviews

(469)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Nos 4 Lionfields Lambton

Great team who are always there to help and support you. Minor hiccups sorted immediately and professionally. Stunning properties with an excellent build quality.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

William at the Hamilton Heights site is…

William at the Hamilton Heights site is extremely professional and honestly deals with all your queries soo quickly and just gets it sorted. He is an asset to the team and should be made as the site manager as we never see the site manager around! What a pleasure to deal with William.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Top builder for new homes

We bought our first property in Scotland, after moving from England, through Robertson homes and what a great experience it has been. Three things stand out: location, build quality and customer service. The initial purchase process though Diane at the Thorn View site was detailed and clear. Diane had excellent attention to detail and communication skills. After handover, all snagging issues were rectified in a timely manner and with care. We had also agreed a minor alteration to the garden which was slightly off the plan we were initially shown and Robertson homes were prompt at dealing with this. Stewart (site manager) has been exceptional and is my favourite person to invite over for a cup of tea and chat about things. Overall we knew we were spending a lot of money purchasing the property in a prime location but we feel Robertson homes has made it all worth it. I would recommend them highly.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Robertson Builder, Thorn View Estate

The whole process from our initial consultation with Diane in the show home to the final sign off with Stewart the site manager has been very smooth. We have not had any major snags with our new build and all the snags highlighted were dealt with in a timely manner. We are very happy with the interior finish of our new home and very pleased that that whole estate including the landscaping and external paving look great.

Everything is as explained clearly to us throughout the process of buying a new home and we were given plenty of written information too.

Highly recommend Robertson builders based on our experience in Glasgow.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service and exemplary build

We moved into our beautiful new home at Lionfields Lambton Park 6 weeks ago and I can’t fault the exceptional service we’ve had. It has been first class from everyone along the process, particularly Lloyd, Maxine & Steve. The extra mile they have taken has made the process memorable.
Our moving in day we received a comprehensive walk through by Lloyd the site manager & Maxine, the sales executive. The welcoming gifts were a lovely touch too. The standard of build is exceptional, stylish and immaculate, any minor snags we’ve had has received immediate attention and specialist sent to the house to resolve the problem.
I would highly recommend buying a house in this estate, you will not be disappointed.
Thankyou for making this exciting experience pleasurable we really appreciate all your efforts, your all a credit to Robertson, they really have employed the cream of the crop!

December 4, 2024
Unprompted review
Rated 4 out of 5 stars

Bowes Manor

Been in my house a few months now and nothing to report. Minor leak at washing machine pipe work was resolved quickly by site manager Chris, who check regularly if all ok. Marie was excellent and sad that she’s left! Site is still in build progress and I guess once started again I’ll see the impact. But can’t fault Chris and Marie, excellent customer support. Bowes Manor

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service …..

Outstanding Service …..
I received an exceptional service and support from Dawn , the senior sales advisor, throughout the process of purchasing my new home . She promptly guided me through every step with clarity, and indeed went above and beyond to ensure I felt confident and well-informed.
Thank you Dawn for addressing any concerns quickly and ensuring that everything was ready for me to move in.
The entire experience, from start to finish, has exceeded my expectations. I am thrilled to begin this new chapter in my beautiful home, and I owe much of that to your hard work and commitment to outstanding services

Thank you once again for making this journey so memorable.
I would like also to thank Mike the site manager who explained all the new details professionally and introduced me to my home and was thorough in providing tips.
I will not hesitate to recommend Robertson homes to friends and family in the future.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

We received the keys to our new home…

We received the keys to our new home today and WOW!!! ..... it exceeded all our expectations.

The handover process by the site team of Maxine and Lloyd could not have been better.
In fact, throughout the whole journey, from reservation to completion, it has been a pleasure.

On handover, we have found our house to be of exceptional quality, a beautiful build, flawless installation and spotless decoration.
Over the last week, leading up to getting our keys, Maxine and Lloyd have taken time to show us everything, explain everything and ensure the process was smooth and enjoyable.

Well done all the team at Robertsons, you have delivered our dream home.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Show home visit - a great experience

As a development Land Agent, we get to experience the process of new home development from literally the ground up, and it has been a pleasure to see the new development team at Robertson Homes achieve so much and be so passionately proud of the homes they build. The quality of their product today is phenomenal. We urge anyone to visit their showhomes to gain an understanding of this for themselves.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Show Home Customer Service

I recently viewed Robertson’s show home at their Lambton Park development in the North East of England. The customer service was second to none and the build quality across the development was fantastic. A great experience.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Be warned!

We have lived in our house by Robertson’s for almost 3 years. And what a frustrating time it has been! Two and a half years of sorting snagging issues that takes a toll on your mental health!!!
And if you buy a house from them then don’t expect the communal areas to be of a standard that you would expect from the price you pay for your home!!
Once they have your money they have absolutely no care about the finish of the area around your estate!
This company will lie and lie to you about everything you challenge them about!!
If we knew then what we know now when we looked around the show house we would have never bought a home by Robertson’s! Even trying to communicate with the CEO is useless!! Be warned!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Having recently moved into our new home…

Having recently moved into our new home at Hamilton Heights, we have had excellent assistance and help with any help queries regarding our home from William, he is always courteous and helpful whenever I've contacted him.

October 22, 2024
Unprompted review

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