Thank you for excellent service, I visit Hereford 5 or 6 times a year and generally buy a pair of shoes/boots from Robin Elt Shoes on each visit. Great fan of Reiker shoes and Heavenly Feet. Visited... See more
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See what reviewers are saying
I had a few issues with emails somehow not reaching me and the items not being delivered despite payment taken. However, once I got on to Rina at customer services she sorted it all out within 48 hour... See more
Company replied
Love the choice, always find a good quality and comfortable pair of boots online delivered to store that arrive within a week. Really easy ordering to delivery. Usually order a couple of pairs to try... See more
Company replied
I mistakenly ordered the incorrect size boots on line and once I realised, I called Robin elt Shoes. The person whom I spoke with was extremely helpful and, I ordered the correct size boots which arr... See more
Company replied
Company details
Written by the company
Robin Elt Shoes is one of the oldest family-run shoe retailers in the UK with over 150 years' tradition in fine footwear. We offer a wide range of classic footwear led by the finest English Shoemakers and global brands including Barker, Ecco, Rieker, Skechers, Gabor, Josef Seibel, Timberland, Riva, Cotswold, Pikolinos, Base London, and Hey Dude. We have several UK retail stores and distribute shoes, boots, outdoor and hiking footwear, wellies, sandals and slippers throughout the UK.
Contact info
7, Church Street, WR14 2AA, Malvern, United Kingdom
- 01684 573904
- info@robineltshoes.co.uk
- www.robineltshoes.co.uk
4.6
Excellent
679 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for excellent service
Thank you for excellent service, I visit Hereford 5 or 6 times a year and generally buy a pair of shoes/boots from Robin Elt Shoes on each visit. Great fan of Reiker shoes and Heavenly Feet. Visited on Saturday and they didnt have the Reiker trainers in stock in my size so they ordered them from another shop. There were here when I arrived home in Suffolk on Monday. Staff are always very helpful. Keep up the great work!
March 21, 2026
Unprompted review
How wonderful to find an independent…
How wonderful to find an independent shoe shop (Malvern), and with a good range of styles and sizes. Helpful staff. Just perfect.
February 26, 2026
Unprompted review
Great Service
I had a particular pair of sandals which I wanted another pair of and luckily found them on this website, they were a good price and arrived swiftly.
I was even happier that they are a British family owned company.
May 27, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review. We hope you enjoy your new shoes! Please do come and visit one of our stores in the midlands and southwest. Best wishes, Robin Elt Shoes team.
Really easy to order and arrived…
Really easy to order and arrived quickly. Happily shop with you again. Thanks
May 25, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review. We hope you enjoy your items. Best wishes, Robin Elt Shoes team.
Willing and helpful staff
Excellent service from two genuinely pleasant ladies on a Saturday morning helping me out with footwear for motorcycling. Nothing too much trouble.
They set the classic example of how to staff and run a shop. Thank you.
May 17, 2025
Unprompted review
Reply from Robineltshoes
Thank you for your very kind 5-star review sharing your shopping experience in one of our shoe shops. We hope you enjoy your new footwear. Thank you for shopping local and supporting our family business. With best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding your customer experience with us. We hope you enjoy your new items. Best wishes, Robin Elt Shoes team.
A fair go
A nice quality shoe, at a very fair price, arriving in good time. What more could you ask for?
April 26, 2025
Reply from Robineltshoes
Many thanks for your great 4-star review regarding our quality shoes, our fair prices and good delivery times. Best wishes, Robin Elt Shoes.
Excellent value
Excellent value, quality product and delivered quickly. Will always look here first when I’m needing footwear
April 27, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our value for money, quality products and quick delivery. Thank you for your kind recommendation. Best wishes, Robin Elt Shoes.
Excellent service and communication…
Excellent service and communication with fast delivery. Thank you.
May 3, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our excellent customer service, communication and fast delivery. We hope you enjoy your new items. Best wishes, Robin Elt Shoes.
Great shoes that fit well!
Great shoes that arrived within a few days and fit really well.
May 3, 2025
Reply from Robineltshoes
Thank you for your great 4-star review regarding our quality shoes, our fit and delivery times. We hope you enjoy your new shoes, best wishes, Robin Elt Shoes team.
Great experience
Reasonable prices, quick delivery & no fuss returns of shoes bought online not right
May 3, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding your shopping experience with us. Best wishes, Robin Elt Shoes team.
Excellent shoes and excellent service
Excellent shoes and excellent service, for a fair price.
May 2, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quality shoes, our customer service and fair prices. We hope you enjoy your new shoes. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our speedy deliveries. We hope you enjoy your new shoes. Best wishes, Robin Elt Shoes team.
Easy to use website.
Easy to use website.
The trainers arrived on time, really well, they were exactly what I wanted.
April 25, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding how easy our website was to use and the delivery times. We hope you enjoy your new trainers. Best wishes, Robin Elt Shoes team.
Great service
April 25, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our great customer service and your shopping experience. Thank you for the recommendation, best wishes, Robin Elt Shoes team.
Quick service
Perfect. Thank you. Skechers trainers half the price of the actual store. Quick postage and delivery.
April 30, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quick service, our prices, and speedy delivery. We hope you enjoy your new Skechers. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quality products and speedy delivery. We are delighted to read that you found what you were looking for. Best wishes, Robin Elt Shoes team.
No complaints.
Easy ordering.
Quick delivery.
Packaged well.
Nothing to complain about.
Thank you.
April 28, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our easy ordering, quick delivery, and our packaging. Thank you for your recommendation. Best wishes, Robin Elt Shoes team.
Great service and quality products at bargain price
The trainers arrived more quickly than I'd anticipated. Great product.
April 27, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quick despatch of quality trainers. We hope you enjoy them! Best wishes, Robin Elt Shoes.
Excellent service.
Excellent service goods were as described. Prompt delivery. I'm very satisfied. Will certainly be using Robin Elt store again.
April 27, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quick delivery and web descriptions. Thank you for your recommendations. Best wishes, Robin Elt Shoes taem.
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