Thank you for excellent service, I visit Hereford 5 or 6 times a year and generally buy a pair of shoes/boots from Robin Elt Shoes on each visit. Great fan of Reiker shoes and Heavenly Feet. Visited... See more
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I had a few issues with emails somehow not reaching me and the items not being delivered despite payment taken. However, once I got on to Rina at customer services she sorted it all out within 48 hour... See more
Company replied
Love the choice, always find a good quality and comfortable pair of boots online delivered to store that arrive within a week. Really easy ordering to delivery. Usually order a couple of pairs to try... See more
Company replied
I mistakenly ordered the incorrect size boots on line and once I realised, I called Robin elt Shoes. The person whom I spoke with was extremely helpful and, I ordered the correct size boots which arr... See more
Company replied
Company details
Written by the company
Robin Elt Shoes is one of the oldest family-run shoe retailers in the UK with over 150 years' tradition in fine footwear. We offer a wide range of classic footwear led by the finest English Shoemakers and global brands including Barker, Ecco, Rieker, Skechers, Gabor, Josef Seibel, Timberland, Riva, Cotswold, Pikolinos, Base London, and Hey Dude. We have several UK retail stores and distribute shoes, boots, outdoor and hiking footwear, wellies, sandals and slippers throughout the UK.
Contact info
7, Church Street, WR14 2AA, Malvern, United Kingdom
- 01684 573904
- info@robineltshoes.co.uk
- www.robineltshoes.co.uk
4.6
Excellent
679 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good web page and so easy to order
It is so easy to order from Elts on your web page, and I am delighted with the slippers and the quick delivery.
So thank you once again.
Mrs Jill Brooks
March 26, 2025
Reply from Robineltshoes
Dear Mrs Brooks,
Thank you so much for your very kind review. We are pleased to read that you found our website easy to use and that you were happy with our service. We hope you enjoy your new slippers.
With best wishes,
Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding the fitting and delivery. We hope you enjoy your new shoes. With best wishes, Robin Elt Shoes team.
The shoes are beautiful as expected.
March 25, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review. We hope you enjoy your new shoes. With best wishes, Robin Elt Shoes team.
Great shoes at a very good price which…
Great shoes at a very good price which arrived quickly
March 2, 2025
Reply from Robineltshoes
Thank you for your kind 5-star review regarding our quality shoes, prices and delivery. We hope you think of Robin Elt Shoes the next time that you need a pair. Best wishes, Robin Elt Shoes team.
Very happy with service
Very happy with service. Found exactly what I was looking for at a great price. Order was processed quickly and shipment came within estimated time. Will order again.
February 28, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our customer service, great prices and delivery. We look forward to hearing from you again. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review that discusses our quick turnaround for delivery. We hope you enjoy your new items! Best wishes, Robin Elt Shoes team.
Promp and efficient service
February 24, 2025
Reply from Robineltshoes
Thank you for your very good 4-star review regarding our prompt and efficient service. We hope you enjoy your new items. With best wishes, Robin Elt Shoes team.
I had a few issues with emails somehow…
I had a few issues with emails somehow not reaching me and the items not being delivered despite payment taken. However, once I got on to Rina at customer services she sorted it all out within 48 hours. Boots arrived and were exactly what I wanted at an amazing price. Who knows where the other pair went but I will order again.
February 23, 2025
Reply from Robineltshoes
Thank you for your great 4-star review after our telephone conversations last week. We are sorry that there were issues with the emails. After our discussions, we were able to change the email address in our system, re-order the shoes and get them out to you. We are able to confirm that the initial pair sent was returned to our stores. Once again, we apologise for the initial issues with emails and delivery and thank you for your patience whilst we worked directly with you to resolve this problem as quickly as possible. With best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our efficient service, speedy despatch and delivery, communications, and thank you further for your recommendations. We hope you enjoy your new items. With best wishes, Robin Elt Shoes team.
Fast delivery
February 24, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our fast delivery. We hope you think of Robin Elt Shoes the next time you need a new pair! With best wishes, Robin Elt Shoes team.
Efficient and the cheapest anywhere…
Efficient and the cheapest anywhere when sales are on.
March 1, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our efficient service and our great prices during our sales. Be sure to sign up to our newsletter and our social media pages, so you can be notified when our special offers are on. With best wishes, Robin Elt Shoes team.
Great service
February 28, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our customer service. Please think of Robin Elt Shoes the next time you require some new footwear. With best wishes, Robin Elt Shoes team.
EXCELLENT SERVICE
5* Fast friendly efficient. Would strongly recommend and would use again.
February 28, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review commenting on our friendlyness, our speed and our efficient service. Thank you for your strong recommendations and we look forward to serving you again in the future. With best wishes, Robin Elt Shoes team.
Quick and efficient service
Quick and efficient service, great product and fast delivery
February 28, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our quick and efficient service, our product offering and our fast delivery. We hope you think of Robin Elt Shoes the next time you require a pair. Thank you for supporting a local independent family business. Best wishes, Robin Elt Shoes.
Excellent service
Ordered two items, one delivered the next day and the other one delivered two days later. An excellent service.
February 27, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding your shopping experience with us. We hope that you enjoy your new items and think about Robin Elt Shoes the next time you require a pair. With best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding your shopping experience with us. We hope you enjoy your new items. With best wishes, Robin Elt Shoes team.
I ordered a size 8, I take size 71/2, but shoes were too small, definitely not a size 8 although shoes says 8. Will have to return them.
I ordered a size 8
February 27, 2025
Reply from Robineltshoes
I am sorry to hear that you did not have a good experience with us due to the sizing. We would love to investigate this further when you return the products. If you need any assistance with the returns process, please do get in contact with us. We will endeavour to find a solution for you. Best wishes, Robin Elt Shoes team.
I ordered on the Sunday evening & the…
I ordered on the Sunday evening & the footwear arrived on the Wednesday. Very pleased & will use them again.
February 23, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding the speed of delivery and service. We are delighted to read that you had a great experience and we look forward to hearing from you in the future. Best wishes, Robin Elt Shoes team.
Excellent price
Viewed these shoes in a shopping trip, thought I might get them cheaper on the Internet and I did
Saved £40 !!
February 22, 2025
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding your shopping experience. We are delighted to read that you found a great price with Robin Elt Shoes. We hope you think of us the next time you need a pair. With best wishes, Robin Elt Shoes team.
Ordered a pair of Men’s Skechers slip…
Ordered a pair of Men’s Skechers slip ins that I couldn’t find anywhere else in the size required. Wasn’t sure if I would get them on time. However they arrived in 2 days. I am absolutely delighted. I hadn’t heard of Robin Elt before but will be sure to shop there again in the future. What’s more the delivery was free via Royal Mail which I prefer as other couriers are not very reliable in my area.
February 25, 2025
Unprompted review
Reply from Robineltshoes
Thank you for your excellent 5-star review and we are delighted to read that you had a great first time shopping experience with us. We are an independent family business based in the midlands and southwest. Providing excellent customer service combined with quality footwear are in our core values. We hope you think of us the next time you need a pair of shoes! Best wishes, Robin Elt Shoes team.
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