Thank you for excellent service, I visit Hereford 5 or 6 times a year and generally buy a pair of shoes/boots from Robin Elt Shoes on each visit. Great fan of Reiker shoes and Heavenly Feet. Visited... See more
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I had a few issues with emails somehow not reaching me and the items not being delivered despite payment taken. However, once I got on to Rina at customer services she sorted it all out within 48 hour... See more
Company replied
Love the choice, always find a good quality and comfortable pair of boots online delivered to store that arrive within a week. Really easy ordering to delivery. Usually order a couple of pairs to try... See more
Company replied
I mistakenly ordered the incorrect size boots on line and once I realised, I called Robin elt Shoes. The person whom I spoke with was extremely helpful and, I ordered the correct size boots which arr... See more
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Company details
Written by the company
Robin Elt Shoes is one of the oldest family-run shoe retailers in the UK with over 150 years' tradition in fine footwear. We offer a wide range of classic footwear led by the finest English Shoemakers and global brands including Barker, Ecco, Rieker, Skechers, Gabor, Josef Seibel, Timberland, Riva, Cotswold, Pikolinos, Base London, and Hey Dude. We have several UK retail stores and distribute shoes, boots, outdoor and hiking footwear, wellies, sandals and slippers throughout the UK.
Contact info
7, Church Street, WR14 2AA, Malvern, United Kingdom
- 01684 573904
- info@robineltshoes.co.uk
- www.robineltshoes.co.uk
4.6
Excellent
679 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Overall review from a genuine new customerGood choice of items and sizes.
Good choice of items and sizes.
No issue placing an order
Item delivered on time/early
A great and completely satisfied process
Will shop here again
September 24, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our selections, ease of ordering, and quick delivery. Do think of us next time you need some shoes, boots, slippers, bags or footwear accessories. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our service and quick delivery. We hope you enjoy your new items. Best wishes, Robin Elt Shoes team.
The product is perfect
The product is perfect, the order was easy, the cost was discounted (a lot cheaper than Next) where I originally seen the product (tan boots) - delivery was excellent - what more could I possibly ask for except I wish every company was as efficient as your company!! Many thanks - I'll be back next winter for my next pair of boots.
August 30, 2024
Reply from Robineltshoes
Thank you for your kind review. We look forward to seeing you again next Winter. Best wishes, Robin Elt Shoes team.
Navy Legero suede leather shoe …
I ordered a pair of my favourite style Legero shoe online and it came within a couple days!
August 30, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review and for your continued loyalty to the Legero fave!! Many of our Legero styles come in a range of colours, so have a browse if you'd like to switch up the combo! https://www.robineltshoes.co.uk/collections/legero/ Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review on our turnaround and quick deliveries. We hope you enjoy your new shoes.
Reply from Robineltshoes
Thank you for your excellent 5-star review on our ease of ordering. Please think of Robin Elt Shoes next time you need some new footwear. Best wishes, Robin Elt Shoes team.
Pair of very stylish & quality sandals…
Pair of very stylish & quality sandals from Robin Elt shoes.
August 30, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review on the style and quality of our sandals. Our director, Jenny Elt looks for these qualities every season when picking the new range and has recently gone through this process with the incoming Autumn/Winter collection, so we hope that you think of Robin Elt Shoes when you are looking for your Autumn/Winter footwear. Best wishes, Robin Elt Shoes team.
I have score 1 star
I have score 1 star. I think this is all wrong for your refunds for postage.
August 27, 2024
Reply from Robineltshoes
Thank you for your 1-star review and for your comments regarding our refund and returns policy listed here. https://www.robineltshoes.co.uk/pages/delivery-returns We currently do not cover for the return postage of goods to our head office or our stores, at this moment in time. Our policies are reviewed regularly and any changes will be listed on our website. If you have any queries before ordering, please do get in touch with us or visit one of our stores, and we will answer any questions that you may have.
Excellent Service
Excellent Service. Easy to order (via telephone in our case) and quick to arrive, the product itself (a pair of slippers) was in perfect condition. Thank You!!
August 28, 2024
Reply from Robineltshoes
Thank you for your excellent 5 star review regarding our customer service, ease of ordering and quick deliveries. We hope that you enjoy your new slippers. Best wishes, Robin Elt Shoes team.
Love my boots
I love my boots, great customer service quick delivery and great quality boots . Would definitely advise everyone to shop from this store.
August 28, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our customer service, quick deliveries, and the quality of our boots. Thank you also for kindly recommending us. We hope you enjoy your new boots. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review and for your continued loyalty! Delighted to read that you love your new trainers. We value comfort and it's a quality checked in every shoe when our managing director Jenny Elt hand picks the selection for our shops. We hope you think of us when you need a refresher. With best wishes, Robin Elt Shoes team.
Orderded Shoes
Orderded Shoes. They then informed me that not available so refunded monies. So no harm done
August 26, 2024
Reply from Robineltshoes
Thank you for your 4-star review. I am sorry to read that the shoes were no longer available on this occasion.
Reply from Robineltshoes
Thank you for your excellent 5-star review on our products and speed of delivery. Best wishes, Robin Elt Shoes team.
Great service in Totnes shop where we…
Great service in Totnes shop where we were on holiday. My size not in store so they advised about ordering on line
August 25, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review about your visit to our Totnes store. Do get in contact with us if you need any further assistance. Best wishes, Robin Elt Shoes team!
Prompt and professional
Prompt and professional. Notified of order progress and lovely shoes that fit well
July 30, 2024
Reply from Robineltshoes
Thank you for the excellent 5-star review regarding our prompt and professional service, our notifications and the quality and fit of our shoes. Best wishes, Robin Elt Shoes team.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding fitting and the comfortability of your shoes. We hope you enjoy them.
Great boots!
The boots I ordered were as shown, lovely quality and delivered quickly and most importantly, a perfect fit. The website is easy to use and a wide range of choice so I found exactly what I was looking for.
July 26, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our product representation, the quality, the quick delivery, the fitting, how easy our website is to use, and our wide range of choice. We are delighted to read that you found exactly what you were looking for and hope you think of Robin Elt Shoes next time you have footwear requirements. Best wishes, Robin Elt Shoes team.
Always buy Riva from Robinelt as great…
Always buy Riva from Robinelt as great choice,good fit and fast service
July 25, 2024
Reply from Robineltshoes
Thank you for your continued loyalty to our Riva Shoes brand, they are an excellent choice for the Summer. Thank you also for your comments regarding our fast service. We hope you enjoy your new Riva Shoes.
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our value of goods and our delivery package. We hope you enjoy your new items. Best wishes, Robin Elt Shoes.
Great seller providing great service…
Great seller providing great service and a very quick delivery. Many thanks, definitely buy from again.
July 30, 2024
Reply from Robineltshoes
Thank you for your excellent 5-star review regarding our customer service and our fast delivery. We hope you enjoy your new items and look forward to hearing from you again. Best wishes, Robin Elt Shoes team.
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