Robertsons Solicitors Reviews 

Katie and team were superb throughout. Regular, routine communication, open/honest discussion and just generally very reassuring and supportive throughout the process of our house purchase. Would definitely recommend to other first-time buyers!

I have used Robertsons Solicitors conveyancing service for purchase my property. Thanks to Rhianne and Georgina ( this very stressful process- purchasing property/ spending savings of my life) went very smooth and hustle free all queries and questions answered/ solved in right manner/ timing. Thank you very much for premium service delivered.

Having had to change my solicitors in the middle of a claim was very pleased with my new ones . The help I recieved from Andrew Collingbourne, Mathew Stevens, and Anne-Marie Adams was second to none. My claim was dealt with professionally and quickly. I was kept up to date with everything as and when needed. I can highly recommend these solicitors

I’ve used this firm (Barry branch) for both the sale and purchase of my property, and couldn’t be happier with the service. Natalie has been highly professional, always responds to my emails promptly and efficiently. I highly recommend them and wouldn’t hesitate to use them again in the future.

My partner and I used Robertsons to buy our first house today at the start of 2025. Honestly cannot fault them in any way, always very prompt with replies, happy to explain anything multiple times where needed and also friendly in their approach.
You hear all the horror stories of houses taking months, but Ellie, Kim and Georgia blasted through and got us across with amazing speed, professionalism and efficiency.
5/5 will be recommending to anyone who asked

We used Robertson to purchase a new property.
Kim, Georgia, Ellie and the team were amazing, all our queries were answered within a 48 hour window and nothing was ever a bother would highly recommend

Fabulous service from Andrew C & the team
Totally dealt with our issue professionally & quickly resulting in a swifty resolution

Fantastic service from Robertsons. Kimberley Swallow is particularly impressive and gets straight to the point and makes life simple. Highly recommend.

I would like to thank my conveyancing team for their efforts culminating in my recent house sale. During what was a protracted process, Rhianne and Georgina ensured I was kept fully informed throughout. Communication is key in these matters. I will be using their services again.

If you value efficiency, honesty, and professionalism, avoid Robertsons Solicitors at all costs. My experience with them has been nothing short of frustrating and costly, particularly their conveyancing team.

Unacceptable Delays – What should have been a straightforward process was dragged out for months due to their incompetence. Their lack of action cost me thousands of pounds in unnecessary expenses.

Poor Communication & Excuses – I had to constantly chase for updates, and even then, I was met with excuses, misinformation, and outright lies.

Unjustified Fees – Despite being quoted one price, the final bill was inflated with extra charges that had no clear explanation. When questioned, they provided evasive responses.

Lack of Accountability – Even when presented with evidence of their poor handling, they refused to take responsibility, instead shifting the blame elsewhere.

This process has not only been a financial burden but has also caused unnecessary stress to my elderly mother, who was relying on this to be handled properly. I will be escalating my complaint to the Legal Ombudsman and would strongly advise anyone to stay away from Robertsons Solicitors.

I suffered a near fatal accident in the work place, Robertsons was recommended to me by a few of their previous clients and specifically Andrew Collingbourne and his team Matthew Steven's and Anne-Marie Adams.
Andrew immediately made me feel relaxed and confident of the process going forward and I was extremely impressed with his experience and knowledge.
I was put in contact with various medical experts and Andrew was a vital link between my employers,their insurers and myself, my interests were always put first and Andrew was always honest and straight to the point.
Andrew fought and gained the compensation that I was due and I will forever be grateful.
Highly recommended, great company and fantastic staff.

Rebecca baker was amazing throughout the entire process. Her positivity and dedication are what got me through I can't thank you enough you are an outstanding solicitor.

Amy was excellent in guiding me through the process of LPA and answered any questions that arose promptly . It was an added benefit that they are local to where I live and thought fees were reasonable
Wendy Keidan

“ I want to say a big thank you to Andrew Collingbourne , Anne-Marie Adams and Matthew Stevens a great team.
I was seriously injured in a road traffic collision and Andrew and team dealt with me in a very sensitive , caring way keeping me updated along the way culminating in an excellent result and receiving the compensation I felt I deserved. Many thanks. Top professionals at the top of their game. Thank you !”

Excellent service. Friendly, professional and efficient.

Excellent communication. Felt in very safe hands and excellent advice given.

We used Robertsons to amend our wills and they were excellent. Amy answered our many questions and made it all very easy for us. We'd have no hesitation in recommending them to anyone who needs to go through the same process.

Excellent service as usual from RobSols. Thank you Robin.

Used Robertsons for conveyancing in what appeared to be a straightforward case. However, their diligence identified issues which caused lengthy delay but we were kept updated regularly without prompting.
Natalie was excellent throughout the process. Highly recommend.

I cannot recommend Kim and her team highly enough for their exceptional work in handling the conveyancing process for my recent house purchase. From start to finish, their professionalism, expertise, and dedication were second to none.

Kim’s attention to detail and clear communication made what could have been a stressful process feel seamless and straightforward. She and her team were always on hand to answer any questions, providing timely updates and ensuring I was informed every step of the way. Their proactive approach and deep knowledge of the process gave me complete confidence that everything was being handled with the utmost care and efficiency.

What truly sets Kim and her team apart is their friendly and approachable manner. They took the time to understand my needs and went above and beyond to make the entire experience as smooth as possible. Thanks to their hard work and commitment, we were able to complete on time without any complications.

If you’re looking for a conveyancing solicitor who is not only highly skilled but also genuinely cares about their clients, look no further than Kim and her incredible team. I am beyond grateful for their outstanding service and wouldn’t hesitate to recommend them to anyone in need of conveyancing services.

Thank you, Kim and team, for making this process such a positive experience!

Aoife & Mathew