Chantelle was absolutely brilliant, 7 months it took from start to finish, through no one’s fault. She kept us informed and was happy to explain anything we didn’t understand. Would highly recommend R... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Robertsons Solicitors is a leading firm with offices in Cardiff, Bristol, Barry, Swansea and Newport, providing clear, practical legal advice with a service that’s genuinely friendly, approachable and professional. We understand that choosing a solicitor can feel daunting, so we focus on making the process straightforward from the very first conversation—keeping you informed, explaining your options in plain English, and responding promptly when you need us.
We offer a broad range of legal services to support individuals and businesses, including family law, property, education, litigation, employment, and commercial property. Whether you need support during a sensitive family matter, help with a property transaction, representation in a dispute, or guidance on employment and business issues, you can expect careful attention to detail and a team committed to achieving the best possible outcome.
Our standards are backed by recognised accreditations. In family law, we hold Resolution membership and two Law Society Family Law Accreditations, reflecting our commitment to best practice and high-quality client care. For conveyancing, we hold the Law Society CQS accreditation. We’re also proud to have received two awards for best family law department, recognising the strength of our expertise and service.
Robertsons Solicitors has maintained the Lexcel Standard of Excellence since 2007, making us one of the longest-standing firms to hold this standard. If you’re looking for established solicitors known for excellent client service and trusted expertise, contact Robertsons Solicitors—our Trustpilot reviews speak for themselves.
6 Park Place, CF10 3RS, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Robertsons represented me for the purchase of my house. They are extremely professional and have great personable staff. Thank you for your excellent service

Reply from Robertsons Solicitors
Robertson's Barry represented us in a sale a purchase of a residential property recently. The purchase was complicated by a land boarder issue and Robertson's went above and beyond to resolve the issue, taking on the work of another solicitor to make sure our deadline was made. Natalie especially was instrumental in the process and the move would not have happened without her.
Their communication was fantastic, keeping up up to date with the proceedings and via phone and email and always happy to receive our calls and provide advice, explanation and guidance throughout a unfamiliar process.
I would recommend to anyone. Thank you.

Reply from Robertsons Solicitors
I highly recommend Robertsons Solicitors this is the second time I have used the company for conveyancing purposes, and they are professional and helpful throughout the process. Rhianne's team over saw our sale, and with the help of Georgina, we were kept up to date throughout and completed within 2 months of our offer being accepted. Thanks for all your help !

Reply from Robertsons Solicitors
Rhianne & Georgina dealt with both our sale & purchase. They were both brilliant throughout the whole process, kept us in the loop with regular updates, can’t fault one single thing. Would highly recommend. Thank you both

Reply from Robertsons Solicitors
Mr Robin Street was very helpful and understanding about a family matter keeping both me and my sister informed at every step and was also very easy to contact if we had anything we weren't sure about

Reply from Robertsons Solicitors
The sale of a deceased relative’s house was initiated by their equity release company so we had little say over the process. However, Robin who was dealing with this on their behalf was always happy to answer any questions we had, and always responded swiftly and courteously. It was a pleasure to have him to refer to.

Reply from Robertsons Solicitors
The job was done quickly, efficiently and pleasantly, without any unnecessary palaver.

Reply from Robertsons Solicitors
I was treated with kindness and respect throughout which i was very grateful for as I was experiencing a very traumatic time personally. I was kept informed of progress, and helped with anything I was not sure about
My thanks to Robin Street for your help

Reply from Robertsons Solicitors
Really supportive throughout open to questions and updates and helped to make a very unpleasant experience pleasant as much as possible.

Reply from Robertsons Solicitors
Rebecca was absolutely amazing. She was in constant communication which made the whole process much easier during a difficult time. I would highly recommend Robertsons Solicitors.

Reply from Robertsons Solicitors
Robertsons made the conveyancing experience easy, timely and efficient right from the start. I was kept fully informed at every stage of the process and communication was excellent. Appointments in person were kept to a minimum as most aspects of the sale were completed online. I would thoroughly recommend Robertsons for residential conveyancing.

Reply from Robertsons Solicitors
A highly professional company. Andrew and Natalie kept us in the loop at every stage of the process in selling our property. Excellent communication.
I highly recommend this company

Reply from Robertsons Solicitors
Efficient and responsive.
I was confident throughout that Natalie was looking after my interests.

Reply from Robertsons Solicitors
Rhianne and Georgina were amazing, Rhianne made a very difficult sale possible by being well informed and happy to explain everything in such a way that it was easy to understand to enable me to pass this information to the estate agent without any issues
Thanks for all your help

Reply from Robertsons Solicitors
We have again received excellent service from Robertsons Solicitors and, in particular, from Rhianne Mace and Georgina Williams, during the purchase of an Apartment in Cardiff. Rhianne and Georgina kept us regularly updated on the progress of the purchase and clearly were well versed with the complications of buying a leasehold property. Many thanks.

Reply from Robertsons Solicitors
From the get go of my case Andrew Collingbourne, Anne Marie Adams, and Matthew Stevens were fantastically supportive, understanding and most of all thorough.
Extremely professional with compassion throughout what is an extremely stressful time.
I felt heard and understood, that what I had been through was real and deserving of compensation.
From the start I was informed how long my claim could take and the steps going forwards.
The team regularly kept in contact with me with information and updates, explaining every detail and how they would proceed this was kept understandable for myself.
I cannot thank all members of the team enough, to be compensated for an injury at work that could have been avoided and to be heard by people that have the ability to make a difference has really been a journey from an awful situation into something that will be much more comfortable.
Thank you again!
Would highly recommend.

Reply from Robertsons Solicitors
I am so happy with the service I received from Rhianne and Georgina. They went above and beyond to for house sale and purchase. Always happy to help and very quick response times. Will be using again definitely

Reply from Robertsons Solicitors
I’ve used Robertsons Solicitors several times, for both purchasing and selling property. They are exceptionally professional and on the ball with any issues that may arise.
On my last sale the buyers solicitor was an absolute nightmare, Natalie was so patient. The sale should have only taken approximately 8 weeks, but took 8 months too complete. Natalie constantly chased the buyers solicitor, and did what was needed to complete the sale before the buyers mortgage offer expired.
I thank Robertsons for the great service they never fail to provide, and in particular, a huge thank you to Natalie Wride.
I would highly recommend Robertsons services

Reply from Robertsons Solicitors
Excellent communications, always able to speak to the person in charge, and their service is proactive. The staff are very personable. This is the third time we have used Robertsons (Barry).

Reply from Robertsons Solicitors
I had a really fantastic experience working with Natalie at Robertsons Solicitors. She was recommended to me by a work colleague and I couldn't have wished for a smoother process. Natalie was super professional, always quick to respond and took away all the stressful elements. Thank you!

Reply from Robertsons Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.