Roche Bobois Reviews 

5,785
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.

Rated 5 out of 5 stars

Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more

Company replied

Rated 5 out of 5 stars

What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more

Company replied

Rated 5 out of 5 stars

Fabulous furniture and workmanship. Very polite and helpful store personnel in Zurich. The only one detail to improve: the felt tips on the chair kegs were not to our satisfaction: they fell off and w... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

About Roche Bobois

Written by the company

rochebobois.com

French Art de Vivre

Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.

Voir le site 

Nos magasins 

Nos valeurs

Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.

Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.

Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,785)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful. All my questions were answered

September 22, 2025
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Reply from Roche Bobois

Bonjour,


Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that our team offered you great assistance and that you are very happy with our service! We are so glad you enjoyed your experience and look forward to hearing from you again soon!


Sincerely,

Roche Bobois Basel Team

Rated 5 out of 5 stars

Pia was very competent and friendly

Pia was very competent and friendly. Excellent service and help with choosing the right furniture. Well done!!!!

September 13, 2025
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Reply from Roche Bobois

Bonjour,


Thank you for visiting our Zürich showroom. We are glad to hear you were warmly welcomed by Pia and hope you enjoy your newest Roche Bobois pieces.


We hope to see you again soon!


Sincerely,

Roche Bobois Zürich Team

Rated 1 out of 5 stars

The sellers off Roche-bobois antwerp…

The sellers off Roche-bobois antwerp are not kind. There was an issue about a vase of 650€. I contacted them in Brussels and we mailed.They give me a good solution.But suddenly they did not answer anymore. Sad and bad. If you want to buy something for the interieur. Think it over because it is all about money.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good product and service

Nice range of products with quality

September 18, 2025
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Reply from Roche Bobois

Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars
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Reply from Roche Bobois

Hello Ashley, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Lovely staff and shop.

Lovely staff and shop.

September 11, 2025
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Reply from Roche Bobois

Dear Ana, thank you for your feedback on our Wandsworth showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!

Sincerely, Roche Bobois Management Team.

Rated 4 out of 5 stars

Attentive staff.

The staff were very helpful, especially given how busy the showroom was!

September 10, 2025
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Reply from Roche Bobois

Dear Robert, we are truly sorry that your experience at our Hampstead showroom did not meet expectations. Your feedback has been shared with the team so we can improve. We value your comments and hope to welcome you again soon to provide the level of service you deserve.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

The level of customer service from…

The level of customer service from Dimitris was impeccable and very rare in this day and age , very happy with our purchases.
La Roche Bobois is such a good brand and can’t wait for our new furniture

September 10, 2025
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Reply from Roche Bobois

Dear Sebastien, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Excellent Quality

The service was professional and most helpful. The sofas and armchairs are not only aesthetically pleasing but also ergonomically minded. This is the third time I am getting the Edito armchairs because of its lovely shape and comfortable seat. Many pieces are modern and elegant. It is pricy but they have several sales a year. They also stand by their products which is so welcome.

September 1, 2025
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Reply from Roche Bobois

Hello, thank you for your feedback on our Dublin showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!

Sincerely, Roche Bobois Management Team.

Rated 1 out of 5 stars

I placed order on furniture and was…

I placed order on furniture and was delivered than I came back to showroom and ordered pair of sofas a coffee table and a dinning table sales lady told me by tomorrow will send you invoice and will set delivery and export prices I said should I pay they said no will send you invoice tomorrow next day did not receive email or call so I can following day and to my shocking that they sold the furniture I booked even store had a credit note from my side … very disappointing in store handling
Aref Alzarooni

September 4, 2025
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Reply from Roche Bobois

Dear Aref, we regret that your experience did not meet your expectations. We have been reviewing your case. Please note that orders are only confirmed once the contract has been signed. Available credit does not automatically reserve products. We apologise for any confusion and remain at your disposal to assist you with future purchases.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

very efficient and helpful team in…

very efficient and helpful team in store - very good follow up service and lovely sofas !!!

September 4, 2025
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Reply from Roche Bobois

Dear Jacqueline, thank you for your feedback on our Harrods showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Really helpful staff and having been a…

Really helpful staff and having been a customer for some 23 years the furniture is long lasting and excellent quality

September 2, 2025
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Reply from Roche Bobois

Dear Anita, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.

Sincerely, Roche Bobois Management Team.

Rated 3 out of 5 stars

Bought my Sofa in a sale and was told…

Bought my Sofa in a sale and was told there is no warranty
Bought on the 19th August and Ive had to chase delivery
Experience is not what I expected
Also sofa comes with a remote what ch I asked could I get a spare - no answer

August 23, 2025
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Reply from Roche Bobois

Dear John, thank you for your feedback. We apologize that your experience did not meet expectations. We have delivered your order and provided the remote, and hope everything is in order.

We appreciate your patience and remain at your disposal should you require any further assistance.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Good quality furniture and nice…

Good quality furniture and nice personal and support.

August 29, 2025
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Reply from Roche Bobois

Dear Marwan, thank you for your feedback on our Chelsea showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Wonderful advice in store from Dimitris…

Wonderful advice in store from Dimitris at the Fulham rd store. We are very happy with the furniture we bought and the delivery service has been seamless and fast!
Could not recommend shopping there enough.

August 19, 2025
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Reply from Roche Bobois

Dear Zohra, we are pleased to hear of your visit to our Chelsea showroom and that our teams was able to meet all of your expectations! Thank you for shopping at Roche Bobois.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Unparalleled customer service

Unparalleled customer service, before, during and afterwards.

August 19, 2025
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Reply from Roche Bobois

Dear Ruth, we are so happy to hear of your enjoyable experience at our Dublin showroom. We take pride in our customer service and appreciate your feedback.

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

Simple and Clear, thanks to Dimitris!

Dimitris was very helpful in showing us all sofa options and fabrics when we visited the Fulham Road branch of Roche Bobois recently.
The ordering and payment processes were clear and simple, and we were given full attention throughout.

August 22, 2025
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Reply from Roche Bobois

Dear Jeff, we are so happy to hear of your enjoyable experience at our Chelsea showroom. We take pride in our customer service and appreciate your feedback. We hope you enjoy your new Roche Bobois pieces!

Sincerely, Roche Bobois Management Team.

Rated 5 out of 5 stars

The sofa we were looking for!

Good advice. Good price quality equilibrium. Nice people and most of all we found the sofa we have been looking for for a ling time!

August 18, 2025
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Reply from Roche Bobois

Dear client,
Many thanks for your kind comment and for taking the time to visit our showroom.
We hope to see you again very soon!

Best regards,
The Roche Bobois Antwerpen team

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