Took awhile to arrive but came in great condition
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took a bit longer than expected but product very good
Fast delivery offers local pick up and shipping. Very convenient for me as I live 10 minutes away for pick up. Offers payment options such as zip pay, pay pal. Very quick response via ema... See more
Company replied
Every single time I have contacted Rogue Collectibles with a query Sia has got back to me within a very short time. My questions have always been answered and any problem I may have had is always solv... See more
4.4
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useless
Placed an order on the 13th December. This review is being done on the 28th December and still have no items.
Placed the order with items in stock so expecting dispatch to happen in a few days. After a week nothing was done so sent an email.
Got an automated email with a tracking number a few days later that doesn’t work.
Didn’t get a response from my email so gave them another week.
Emailed them today advising either send the items express post or refund me before I place a chargeback for it.
Got an email back pretty quick telling me they are closed for the holiday period and that Australia post has also be closed during the week “obviously Christmas and Boxing Day closed but otherwise should be open as advised on the site”
I PLACED THE ORDER A WEEK AND A HALF BEFORE CHRISTMAS AND IT DIDNT EVEN GET TO AUSTRALIA POST IN THAT TIME!!
This will be the first and last time using rogue online.
Update: After the reply you gave I hope people rethink about purchasing from you especially when you call a customer stupid and other things which is unprofessional.
I did read the listing for the UPC case and it wasn’t a preorder. There was nothing in both the title or description saying it was a preorder ant the time. Obviously if it listed as a preorder I would have waited. I waited over a month for the prismatic SPC case with no issues because it was listed as a preorder.
Also my first email I sent in regards to this was on the 20th December at 2:42pm.
I hope you sit back and realised you messed up and didn’t offer any solutions.
December 13, 2025
Unprompted review
Reply from Rogue Online
First of all the email received today was the first we have ever received from you. The UPC Hard Stacks we're available only for preorder and arrived last week, if you have no patience and failed to read the listing then I'm lost for words........... If you want to act like a dickhead then I will treat you accordingly, Your account has also been banned from further access, as per my original response your order is with Australia Post and they are currently closed. If you are too Stupid to understand that then I cannot help you, the tracking will activate on Monday once Australia Post reopens and scan the package. For the wellbeing of all other online businesses I would highly suggest that you stick to walk-in stores.
UPDATE: Thousands of customers would say otherwise. You are under the presumption that you are an entitled special individual, on the contrary, you are acting like a dipshit and I will treat you as such, the product was clearly listed as a preorder, furthermore we had presold over 2500 units since September, preorders are processed from the oldest to the latest. We are not going to push your last minute order ahead of those that have waited months, your order was handed to Australia Post last Wednesday, just before we closed, and as I stated in the original email, they are likely swamped and it should activate on Monday when they re-open. Acting and behaving the way that you have has only ended in you being blocked from further access, I treat all of our customers with respect but you acting like the aggressive asshole that you clearly are makes me treat you in this fashion.
Always a good experience
Always a good experience. They always send out my pops fully packaged and protected, fast delivery for the items that are in stock, i have never had an issue.
November 30, 2025
Reply from Rogue Online
Wishing you and your family a fantastic holiday period!
I was happy dealing with Rogue Online
I was happy dealing with Rogue Online. Prompt responses to my enquiries and after placing an order postage was quick. Communication after receiving my order was prompt and friendly .. would definitely recommend to friends and purchase from again
November 29, 2025
Reply from Rogue Online
Anyime!
Fast delivery offers local pick up and…
Fast delivery offers local pick up and shipping. Very convenient for me as I live 10 minutes away for pick up.
Offers payment options such as zip pay, pay pal.
Very quick response via email roughly within half an hour or so.
I have purchased alot of exclusive funko such has the chase bundles. Was unable to find at other store. Didnt want to purchase through online eg Ebay or Amazon could receive fake pops.
November 28, 2025
Reply from Rogue Online
always a pleasure!
Awesome
Love doing business with these guys.they pack their products very well and have a lot of awesome things that you struggle to get other places well done.
November 6, 2025
Excellence
Rogue online take almost too much care to make sure your collectibles arrive as safe as possible! A++++ Business
October 28, 2025
Perfect Every Time — Highly Recommend Rogue Online!
I’ve purchased many different items from Rogue Online over time, and every experience has been excellent. Their range of products is fantastic, prices are fair, and everything always arrives quickly and well packaged. Communication and customer service are top-notch — they’re responsive, professional, and clearly care about their customers. Every order has been smooth and reliable, which gives me complete confidence to keep coming back. Highly recommend Rogue Online to anyone looking for quality products and trustworthy service!
October 28, 2025
Amazing !!
Amazing !!
Delivered funko pop from Australia to London uk, arrived in perfect condition.
Great job
September 24, 2025
It’s Pinky & the Brain!
Arrived mint condition
Well packed and padded
Secure in the awesome Rogue 2pk protectors (hmmm., I need a couple more of those).
They look great amongst the collection.
It’s a ‘Pinky and the Brain’ Glowing in the Dark , I mean really full-on glowing as they plan to take over the WORLD!
What’s not to love about this.
Thanks again Rogue.
September 30, 2025
Great service 👍
Every single time I have contacted Rogue Collectibles with a query Sia has got back to me within a very short time. My questions have always been answered and any problem I may have had is always solved. Also any Pops I buy always come in one of their fabulous protectors and I’m good condition. I highly rate Rogue Collectibles and will continue to be one of their many happy customers 🤗🫶🏻
September 25, 2025
My go to shop!
Always super helpful and friendly! Rarely shop anywhere else these days, Rogue is my go to!
August 29, 2025
My second order now from here and…
My second order now from here and another pleasant experience packaged amazing even all the way to me in scotland can’t recommend here enough for pops
August 26, 2025
Soft cover addition plus packaging was…
Soft cover addition plus packaging was great
September 1, 2025
Awesome store
Great service probably cheaper than most stores plus they send a protector with your pops
August 29, 2025
Absolutely amazing to buy from great…
Absolutely amazing to buy from great packaging fast shipping 💯 recommend keep up the great job guys 💪
August 27, 2025
Rogue Online
PROS:
- Overall ordering process easy and smooth.
- Very cool wide range of stock
CONS:
- Customer service unprofessional in tone and unclear at times.
March 13, 2025
Unprompted review
Reply from Rogue Online
Fake Review, blocked from further access tot he website.
Amazing service and amazing product
Amazing service and amazing product
They found a Pop!Vinyl that I've been hunting for a while
July 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.