Rogue Online Reviews 

105
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently receive products in excellent condition, often highlighting the perfect state of items upon arrival. Reviewers frequently praise the meticulous and protective packaging, ensuring items are well-preserved during transit. Many people also appreciate the fast and reliable delivery service, with orders arriving quickly and on time. Customers consistently highlight the outstanding customer service, noting prompt, friendly, and helpful responses to inquiries and issues. The company is also praised for its fantastic product range, fair pricing, and an easy, smooth ordering process through its user-friendly website. However, some customers experienced longer waiting times for their orders, including pre-orders that saw date changes or unexpected delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Order

Reviewers mention positive feedback about order, highlighting an easy ordering process, great stock... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping and... See more

Quality

People report positive experiences with quality, often highlighting that items arrive in perfect condition... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the team is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery offers local pick up and shipping. Very convenient for me as I live 10 minutes away for pick up. Offers payment options such as zip pay, pay pal. Very quick response via ema... See more

Company replied

Rated 5 out of 5 stars

Every single time I have contacted Rogue Collectibles with a query Sia has got back to me within a very short time. My questions have always been answered and any problem I may have had is always solv... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(105)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Experience with RogueOnline

Always had a great experience shopping on RogueOnline.com.au! The website was easy to use, and they had an amazing selection of collectibles—especially for Funko Pops, trading cards and anime merch.

Even though I ordered couple of pre-order items which became available, everything went smoothly. The items arrived safely, packaged really well, and in perfect condition. You can tell they take care of their products and customers.

Customer service is always friendly and helpful when you have a question etc! and I appreciated the quick responses. Overall, super happy with my order and will definitely be back for more in the future. Highly recommend to any collectors out there!

July 14, 2025
Rated 5 out of 5 stars

AMAZING

I wanted this new Warcraft set of Pops including the special Chase Pop, only Rogue had them listed. New to this company, I did some searches and of course bad reviews always pop up first. I read past them and saw some good reviews. Considering it was large sum to purchase the set, I took a chance and pre-ordered. The items arrived today, in covers and we packed. I was so amazed and pleased I took the risk and read past the bad reviews. Rogue kept the order updated with email notifications and the items are perfect. I now have my new go to place for pop vinyl. Thank you Rogue, you are awesome.

July 16, 2025
Rated 5 out of 5 stars

Cheap Find

The item is exactly as it's shown, great detail, the pop vinyl box is fully protected and the package was properly delivered safe and secured. And I'm glad I came across something that was cheaper than any other websites I've seen! :)

July 8, 2025
Rated 1 out of 5 stars

Made a pre order (Fully paid) but no response at all

Made a pre order (Fully paid) of a Charizard Ex box last January and up to now my order is not yet processed for shipping. So I wrote an email but got no answer after almost 10 days. When I visited their onlineshop today, Saw it is already available for Pickup at their Shop. Made an Paypal dispute and said it is not available yet in Australia but they could have explained their side with my inquiry before and yet not even a single hello was sent back as a reply. Beware for those going to order.

July 7, 2025
Unprompted review
Rogue Online logo

Reply from Rogue Online

The product is NOT available for pickup, it is still available for Pre-Order, this item is NOT yet released here, furthermore you did not contact us with a question, you opened a PayPal dispute............... You have been blocked from further access and fully refunded.

Rated 5 out of 5 stars

Wonderful Experiences

I’ve purchased multiple things this year and beside the times being long due to the companies like Funko taking pre-orders long in advance (which is not Rogues fault at all) everything has always shown up and with no faults whatsoever. I wish I could attach photos to prove my purchases. I enjoy buying from this store. I do already have pre-orders pending, and will be purchasing more in the future. This store is also sometimes the ONLY store in all of Australia to even stock overseas products.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service…

Rogue Online provides exceptional service! Their selection of pop culture merchandise, especially Funko Pops, is fantastic, and all the figures are shipped with protectors, ensuring they arrive in perfect condition. Shipping was fast, and the customer service team was quick to respond to my inquiries. Overall, I’m extremely satisfied with my experience and highly recommend Rogue Online to any collector looking for quality products and excellent customer care.

October 16, 2024
Unprompted review

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