Rogue Online Reviews 

112
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting items frequently arrive in perfect condition due to meticulous and protective packaging. Many reviewers appreciate the efficient delivery service and the company's responsive, helpful customer support that promptly resolves issues. The wide selection of products, including exclusive items, is also a significant draw for consumers. However, some customers experienced longer delivery times, especially with pre-order items where dates occasionally shifted. A few also noted customer service communication being unclear or unprofessional, with concerns regarding order handling post-refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the condition of... See more

Order

Clients share positive opinions on order, with many reviewers praising the easy ordering process, prompt... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrive in perfect... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the experience was great little disappointed that as per usual American/overseas gets products before Australians do.

Rated 5 out of 5 stars

Fast delivery offers local pick up and shipping. Very convenient for me as I live 10 minutes away for pick up. Offers payment options such as zip pay, pay pal. Very quick response via ema... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

112 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(112)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very shady business

Scam online shop, very shady business, avoid buying from any cost. If you pre-order a product at a low price when it releases and the price increases, they will find a way to not ship it to you. They will say the product has been shipped but provide an incorrect tracking code. When you contact support and say you did not receive your order, they will not support you and quietly cancel your order and refund with low price. They simply keep those products and resell it at a higher price to make a profit. Don't buy or pre-order anything at this website. And their usually flag bad review on thi site, request website hide it to make their shop look legal, check another bad review you will see.

December 12, 2023
Unprompted review
Rogue Online logo

Reply from Rogue Online

Fraudulent Order was placed, you falsely reported half the shipment missing which would not be true and yet we refunded you, you placed a second order and claimed that it never arrived, so we refunded you and blocked you from further access, you belong behind bars.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company! They are super friendly and helpful, and I’m obsessed with their high quality protectors included with 4” pop purchases. Their packaging is always excellent!

September 10, 2020
Unprompted review
Show reviews in all languages. (112 reviews)

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