Rollx Vans Reviews 200

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's kindness, knowledge, and helpfulness, making the process easy and straightforward. Customers consistently praise the exceptional customer service, noting that employees prioritize their needs and are always willing to assist, providing a reassuring and supportive experience. Many also appreciate the professional and friendly service, with several reviewers mentioning specific individuals who went above and beyond to ensure satisfaction and provide thorough explanations. However, some people mentioned issues with the product, specifically a recurring check engine light and transmission problems on a recently purchased vehicle.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Product

Consumers find product to be ambiguous, with many expressing strong satisfaction and loyalty, often... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent communication and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve Strain was so gracious and accommodating to our needs and many questions. I believe he has found the perfect vehicle for us which should make life much easier. We are thrilled to work with Ro... See more

Company replied

Rated 5 out of 5 stars

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been... See more

Company replied

Rated 5 out of 5 stars

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me an... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Rollex van company. They are very knowledgeable, considerate and helpful. I especially liked Rocky Nevin who knows what he’s talking about.

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Manufacturer

Written by the company

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I received a 2017 Honda van that I was …

I received a 2017 Honda van that I was not able to use, couldn't transfer to the passenger seat or use the tri-peg spinner to drive it. And I am still dealing with other issues with this van since I received it three weeks ago.

January 16, 2018
Unprompted review
Rated 5 out of 5 stars

I have owned four Rollx vans and there …

I have owned four Rollx vans and there is no other company to buy an adaptive vehicle from. Their service is better than any in the country. The technician that works on my vehicles, Dustin Seelye, is always friendly and very knowledgeable about all the equipment. They will have to really irritate make me mad for me to not buy my next vehicle from them.
Give them a call, ask for Dan Delie tell him David Skaggs sent you.

December 31, 2017
Unprompted review
Rated 5 out of 5 stars

No sales pressure

No sales pressure. Received a lot of information on features and options before making a purchase. Everyone friendly and helpful.

December 30, 2017
Unprompted review
Rated 5 out of 5 stars

I bought my 2nd Van through Rollx Van's …

I bought my 2nd Van through Rollx Van's and they always are helpful in teaching about their Van's. They always treated me like a person and not a customer. They made sure to listen what kind of needs I wanted. They got me in the best Van for me. They answered any questions I've ever had even after I took the Van home if I had any questions I called and they walked me right through the problem. I will always continue to buy my Vehicle's through them.

December 30, 2017
Unprompted review
Rated 5 out of 5 stars

4th Van

From Illinois to coon rapids, I haven't found a better van than what is available at Rollx. The staff knows their product and would help you find the best van that fits your needs and your budget. When I lived in Illinois I enjoyed the one on one repair service that was provided.

December 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

I had the opportunity to purchase my last four vans from Rollx Vans and I had the same salesman, Rocky Neivans. This has been a great company for me to work with. Rob, along with their service department is great. They ensure your concerns are always addressed. Great Company!!!

December 23, 2017
Unprompted review
Rated 5 out of 5 stars

We had a wonderful time at Rollex

We had a wonderful time at Rollex
They want through the van very good my wife was very happy with the sales rep and the technician who showed us how everything works in the van
I would give Rollex 5 stars in a heart beet7

December 23, 2017
Unprompted review
Rated 5 out of 5 stars

I looked all over for a mobility van …

I looked all over for a mobility van that would suit my needs. I found the widest selection at Rollx while browsing the web. I went down and met Matt and he showed me the process all the vans go through. Wow. They took at 2012 Honda Odyssey touring model with 45,000 miles on it and made it better than new. The hand control system is great. They went way out of their way to make buying this van as easy as possible. If you are looking for a van with a built in ramp system, this is the first place to go. I couldn't be more happy. Thanks Rollx.

December 23, 2017
Unprompted review
Rated 4 out of 5 stars

The conversion of my 2017 Chrysler …

The conversion of my 2017 Chrysler Pacifica is second to none. But I enjoyed the Town-and-Country vans I had in the past I didn't give a second thought when I was told they have dropped the line and are focusing on the Pacifica.
Unfortunately I now have a smaller van without cup holders,rear seats that won't lay flat, no spare tire/jack/tire wrench, and all the niceties the TNC had are extra or just not available. Rollx did everything they could to improve the Pacifica (like designing front cup holders) but the Pacifica can't hold a candle to what we had before.
Rollx did their normal Awesome job. Thank you guys!

December 23, 2017
Unprompted review
Rated 5 out of 5 stars

GREAT customer service!

GREAT customer service!! There was a mistake made on our order and they re-made a car to match and gave us use of a loaner until it was ready.
Marty taught me more about the VA auto grant than anyone from the VA did. He faithfully kept in contact with me and helped me make the decision to go with Rollx. I'm glad I did! They delivered our new van right to our door.

December 23, 2017
Unprompted review

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