Fantastic service from Roofingkitsdirect as always. I have been ordering from them for a while now and I am starting to get the impression that ordered products arrive faster than I manage to check th... See more
Company replied
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Ordered 20m2. First the website went wrong and wouldn’t accept payment then it accepted but seemed to charge me 3 times . Luckily this sorted itself out Sent multiple emails asking about deli... See more
Company replied
Needed to replace the felted flat roof above my bay window. Found the instructional videos very helpful and the 2 kits I ordered had everything in I needed to do a professional looking job. I pleas... See more
The quality of a company can be best observed with an error takes place and how they respond to it. The overnight delivery was incorrect and I sent it back on Friday 4th Oct.I contacted roofing dire... See more
Company replied
Company details
Written by the company
Roofing Kits Direct is a company that revolves around their customer’s satisfaction. We know that forming effective relationships from start to finish is the key and what sets us apart from the rest. Everyone is treated with the same care and attention whether you are part of a large company, a sole trader or you’re just trying your hand at some DIY. We do not discriminate here, we have kits to suit the smallest project right through to the largest and if we don’t have the size you are looking for online, we can provide you with a tailored quote to meet your needs. RKD has worked tirelessly to provide the best quality of products available whilst keeping in mind a fair price point for our customers. To see our customer’s projects completed with one of our kits is all the reward we need. Roofing Kits Direct offers choice and a smooth, informative and efficient ordering process and national mainland UK delivery of roofing kits, materials, tools and products. Simple.
Contact info
Totton , SO40 3BD, Southampton, United Kingdom
- 07714275300
- kim@roofingkitsdirect.co.uk
- www.roofingkitsdirect.co.uk
4.5
Excellent
168 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Quality kit and materials
The kit was delivered quickly. The materials were of good quality and the toolkit was worth the extra money, as it contained everything required for installation. I used this to re-roof a large shed. The result looks good and is keeping the rain out, which the felt roof was not!
September 25, 2025
Reply from Roofingkitsdirect
Thank you for taking the time to leave us this review
Reply from Roofingkitsdirect
Thank you for taking the time to leave us this review
Rapid delivery and great communication…
Rapid delivery and great communication with the office to track the delivery
June 20, 2025
Reply from Roofingkitsdirect
Thank you for the kind words.
Really good communication and extremely…
Really good communication and extremely honest and helpful
May 29, 2025
Reply from Roofingkitsdirect
Thank you so much!
Fantastic customer service
Fantastic customer service. I couldn’t fault their service at all when a slight delivery issue arose, which was resolved in record time and didn’t hold up our job.
I’m a repeat customer and products are always great.
May 5, 2025
Reply from Roofingkitsdirect
Fab review, thank you Laura. I will pass on your comments.
Reply from Roofingkitsdirect
Thank you so much.
My rubber roofing kit
So ordered a rubber roofing kits and it all came.
Everything was fine. But some of the plastic trim was heavily warped. But managed to get away with it as didn't need all of it so that's the only reason for a 4 star review
Other than that absolutely fine.
April 29, 2025
Reply from Roofingkitsdirect
Hi John, We're so sorry there was an issue with the trim. Thank you so much for the kind review.
Although the delivery driver left a…
Although the delivery driver left a part of the order on the truck .roofing kits direct chase up the missing parts and manage to get it delivered to me next day and emailed me to let me know when the part would arrive and at what time.
April 26, 2025
Reply from Roofingkitsdirect
Glad we could rectify this, thank you so much for the review.
Reply from Roofingkitsdirect
Always the aim! Thank you
Reply from Roofingkitsdirect
Thank you, Ill make sure your words are passed on.
Fantastic prices
Fantastic prices, had a slight hiccup with delivery as 2 items were missing (courier end) but quickly resolved and delivered within 2 days after original delivery. Very responsive during work hours and helpful.
March 28, 2025
Reply from Roofingkitsdirect
Glad we could sort it all out for you, thank you.
My delivery was perfect on time…
My delivery was perfect on time costumer service was amazing and the price was the best I could get would recommend to everybody
March 25, 2025
Reply from Roofingkitsdirect
Ideal, thank you so much.
Excellent customer service and good…
Excellent customer service and good products with good prices. There were some issues with the delivery courier, but these were quickly resolved. I will certainly use this company again in the future.
March 2, 2025
Reply from Roofingkitsdirect
Brilliant, glad we managed to rectify.
Fast turn around on my order and kept…
Fast turn around on my order and kept me updated on my delivery
February 24, 2025
Reply from Roofingkitsdirect
Thank you for taking the time to leave us a review.
Reply from Roofingkitsdirect
This is what we love to hear! Thank you
Nicely delivered and all tools…
Nicely delivered and all tools provided. Easy to use and I'm happy with the results.
April 1, 2024
Reply from Roofingkitsdirect
Brilliant, thank you so much.
Company was very helpful
Company was very helpful, and roofing was delivered on time
November 28, 2024
Reply from Roofingkitsdirect
Thank you for the feedback!
Reply from Roofingkitsdirect
Thank you so much.
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