Fantastic service from Roofingkitsdirect as always. I have been ordering from them for a while now and I am starting to get the impression that ordered products arrive faster than I manage to check th... See more
Company replied
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Ordered 20m2. First the website went wrong and wouldn’t accept payment then it accepted but seemed to charge me 3 times . Luckily this sorted itself out Sent multiple emails asking about deli... See more
Company replied
Needed to replace the felted flat roof above my bay window. Found the instructional videos very helpful and the 2 kits I ordered had everything in I needed to do a professional looking job. I pleas... See more
The quality of a company can be best observed with an error takes place and how they respond to it. The overnight delivery was incorrect and I sent it back on Friday 4th Oct.I contacted roofing dire... See more
Company replied
Company details
Written by the company
Roofing Kits Direct is a company that revolves around their customer’s satisfaction. We know that forming effective relationships from start to finish is the key and what sets us apart from the rest. Everyone is treated with the same care and attention whether you are part of a large company, a sole trader or you’re just trying your hand at some DIY. We do not discriminate here, we have kits to suit the smallest project right through to the largest and if we don’t have the size you are looking for online, we can provide you with a tailored quote to meet your needs. RKD has worked tirelessly to provide the best quality of products available whilst keeping in mind a fair price point for our customers. To see our customer’s projects completed with one of our kits is all the reward we need. Roofing Kits Direct offers choice and a smooth, informative and efficient ordering process and national mainland UK delivery of roofing kits, materials, tools and products. Simple.
Contact info
Totton , SO40 3BD, Southampton, United Kingdom
- 07714275300
- kim@roofingkitsdirect.co.uk
- www.roofingkitsdirect.co.uk
4.5
Excellent
168 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant service
Brilliant service, fast delivery, definitely will use this company again.
October 12, 2023
Reply from Roofingkitsdirect
Hi Lorraine, Thank you for taking the time to leave us this review. Kind regards Kim
Reply from Roofingkitsdirect
Hi Mark, Thank you for taking the time to leave us this review. Kind regards Kim
Reply from Roofingkitsdirect
Hello R, Thank you for taking the time to leave us this review. Kind regards Kim
This company is very helpful - Briliant in fact
This company is very helpful, I wanted a different colour to what they normally provide, they sourced the pigment I received the items on a next day delivery.
They also provided colour sticks so that I could compare these with the item I wanted to colour match.
I would thoroughly recommend Roofing Kits Direct
September 4, 2023
Reply from Roofingkitsdirect
Hi Mrs Stevens, Thank you so much for leaving us a review. Kind regards Kim
Great company which check what you have ordered and if they think it could be wrong will contact you
Bought a kit online ordered winter catalyst but it was not winter so they tried to contact me in many way to confirm this before sending out once confirmed the order was processed and delivered very quickly a great company to buy from thank you
September 6, 2023
Reply from Roofingkitsdirect
Hi Rich, Thank you for taking the time to leave us this review. Kind regards Kim
Tracking of the delivery could be…
Tracking of the delivery could be improved. All I got was it would be delivered in the next 1-2 days, not very precise.
September 6, 2023
Reply from Roofingkitsdirect
Hi Brian, Thank you for taking the time to leave us your feedback. Kind regards Kim
Fast delivery as ordered
Fast delivery as ordered, was a problem with certain trims not arriving but was quickly resolved after a quick call and sent out next day, very good 👍🏽
September 5, 2023
Reply from Roofingkitsdirect
Thanks Sam, we always try to put things right when they occasionally go wrong. Thank you for taking the time to leave us a review. Kind regards Kim
Very good customer service 👏 👌
August 31, 2023
Reply from Roofingkitsdirect
Thank you so much for taking the time to leave us a great review. Kind regards Kim
Reply from Roofingkitsdirect
Thank you so much for taking the time out to leave us a review. Kind regards Kim
Everything you need in one order.
Everything came with the kit, even hand cleaner and rubber gloves. Great service.
August 11, 2023
Reply from Roofingkitsdirect
Thanks for taking the time out to leave us this review. Kind regards Kim
Excellent service
Excellent service, ordered a grp roof kit came on time and was as described
August 7, 2023
Reply from Roofingkitsdirect
Thanks for the kind words Danny. Kind regards Kim
Fast next day delivery
August 6, 2023
Reply from Roofingkitsdirect
Brilliant, thanks for the review. Kind regards Kim
Delivery faster than expected and by a…
Delivery faster than expected and by a helpful courier crew
Product as described
Very happy will use again
August 6, 2023
Reply from Roofingkitsdirect
Brilliant review Graham, thank you. Kind regards Kim
Great roofing kits
Great support to get the project over the line.
Good overall thought goes into supplying kits
Helpful videos and one to one technical support
July 23, 2023
Reply from Roofingkitsdirect
Thanks for taking the time to leave us this great review. Kind regards Kim
Reply from Roofingkitsdirect
Thank you for taking the time to review us. Kind regards Kim
Got what I ordered really quickly with…
Got what I ordered really quickly with no fuss
Many thanks
Tim
July 28, 2023
Reply from Roofingkitsdirect
Thank you for the kind words Tim, Kind regards Kim
1st class fibreglass
It was simple,I ordered the stuff and it arrived,it's so easy ,why can't all firms do this
Regards Andy
July 14, 2023
Excellent service
Excellent service. Good communication , goods and invoices sent promptly thank you. Well packaged topcoat can!
June 22, 2023
Reply from Roofingkitsdirect
Hi Mark, Thank you for the feedback! Kim
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