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Rated 1 out of 5 stars

cost me a tenner to try it and its rubbish, you cant stage photos for estate agency selling as it doesn't let you give it an idea of room size so sticks a bed in that makes the room look much bigger t... See more

Rated 1 out of 5 stars

Prices Echoing the comments of an earlier poster. All previous reviews need to be declared null and void. They referred to a service that cost £299 that has now increased to £699. If the £699 i... See more

Company replied

Rated 1 out of 5 stars

I am sad to write this review but unfortunately had a very frustrating experience with RoomLab. The design experience was great but the overall customer service has been appalling. This meant that I h... See more

Company replied

Rated 2 out of 5 stars

Disappointing. Probably not the solution for smaller projects or those wanting value for money. My experience started out with energy and excitement, but progress became slow and communication wit... See more

Company details

  1. Interior Designer
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store

Written by the company

Imagine an interior design service that was affordable, fun, creative and fast. Where you get to work with top-of-their-game designers who have been featured in top publications such as Elle Decoration. That’s what we’ve created with RoomLab. An online tech platform that matches homeowners, developers and anyone that needs great design - with designers - for a full design service much like you’d get with a traditional interior designer but easier and much faster. You’ll get floor plans, 2D visualisations and a shopping list just as you would with traditional design service.We offer a best price guarantee on everything you buy thanks to our trade relationships and we will store and deliver everything to you in one go - on a day that suits you. Take a look, I think you’ll love us.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

More than an interior design service

I needed a company to help me make the most of what's a challenging space and RoomLab not only do a brilliant job of design but also source the furniture. I don't have the time or eye and RoomLab makes it simple whilst also being affordable. I'd like the furniture to arrive sooner but I guess that can't be helped and it's the same anywhere else.

November 20, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Hi Jas,

Thank you for a wonderful review!

We are delighted you have had a great overall experience with us. I'm sorry that you did not receive your furniture as fast as you hoped, but rest assured we are are working around the clock and directly with suppliers to improve delivery speeds.

All the best,

Alex - Team RoomLab

Rated 5 out of 5 stars

Total experts

Amazing consultancy on the colours for my flat - it’s a totally different place and it’s a design and mix that I would have never thought of!

November 20, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Hello, Matt,

Thank you for your fantastic review.

We are so glad that the new colours compliment your flat. I will be sure to feed this back to the designer.

All the best,

Alex - Team RoomLab

Rated 5 out of 5 stars

I love the Roomlab service

I love the Roomlab service. They really care! Taking time to understand what we want and our budget properly and then came up with some great ideas.

November 20, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Good afternoon Nic.

Thank you for your kind words.

I'm glad that your RoomLab experience was such a success and we hope to help you with other spaces in the future.

All the best,

Alex - Team RoomLab

Rated 4 out of 5 stars

Absolutely wonderful

Absolutely wonderful! Ideal for people like me who lack the time (and skill) to do it themselves, or don't want to pay for a traditional interior designer.

I was matched with a fantastic online designer who totally understood the look my partner and I were hoping to achieve in our living room. It's a tricky space and we needed help finding stylish furniture to fit the layout. She made the whole design process so easy and even gave us a floor plan and tips on where to put everything. We made some big savings on the furniture we bought using the discounts RoomLab have with their suppliers. We are thrilled with the results!

November 16, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Hi Fiona,

Thank you for taking your time to write us a fantastic review.

I'll be sure to pass your amazing comments back to the designer. Our portfolio of suppliers is ever-growing and we love passing on trade discounts to you. I'm glad we were able to help with your space.

All the best,

Alex - Team RoomLab

Rated 5 out of 5 stars

RoomLab did an amazing job helping me…

RoomLab did an amazing job helping me transform my living room. The money I saved on purchasing a few items from them far outweighed the upfront interior design cost. Well worth it and I'll definitely be using them again.

October 22, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Hi Rhi!

I'm glad that your RoomLab experience was such a success and we hope to help you with other spaces in the future.

Your living room is one of my personal favourites. I will be sure to pass these comments on to your designer Peggi.

All the best,

Alex - Team RoomLab

Rated 5 out of 5 stars

Wouldn't hesitate to recommend them.

Really great! RoomLab provide a streamlined service and the discounts they are able to pass on to their customers makes a significant difference to the cost of designing a new room. I worked on my bedroom with RoomLab, and their customer service was excellent; great communication from start to finish. Wouldn't hesitate to recommend them.

September 12, 2018
Unprompted review
RoomLab logo

Reply from RoomLab

Hi there,

Thank you for such a positive review.

We are so happy that you benefited from our service and were able to achieve a great final bedroom project. We hope to help you with other spaces in the future.

All the best,

Alex - Team RoomLab

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