While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Systematic scam, and it’s easy to see they use fake reviews here since all are from same location. Pathetic and STAY AWAY, DONT GET SCAMMED. They take your money but doesn’t send anything except a... See more

Rated 1 out of 5 stars

I placed my order October 1-19. I have had countless email conversations with the company that have made new promises all the time. Several times they have replied that my order will arrive withi... See more

Rated 1 out of 5 stars

terrible!just red all reviews too late! i made an order on September 13th for a "pouf géant", that was supposed to be delivered on October 4th but never arrived. On November 5th I made a refund dem... See more

Rated 5 out of 5 stars

the website is very easy to navigate. I could find my required brand and required product in minutes. The sorting method is very nice. Very good collection of items and brands with reasonable price. I... See more

Company details

  1. Furniture Store

Information provided by various external sources

ROOMOX® is one of the leading beanbags currently on the market. Years of experience in the industry have led our design and production professional to devise comprehensive qualities to this simple, in first glance, product.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

561 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Good!

High quality, nice product, fast & free delivery.
The customer service was really good and helpful
Perfect!

June 29, 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

We ordered a beanbag, but because of an error at the local postal service point, it was sent back to Roomox. We contacted Roomox customer service - and Sasha Nicholson answered imidiately, and right away dispatched a new beanbag, now using another handling agent.
Within 5 days we received the beanbag. Once again - The service-level at customer support is very high and the handling is second to none! The product we received was 100% as expected and described!

May 24, 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely brillant

I've ordered a few beanbags for my little kids. Delivery was extremely fast and deal price already included shipping costs.... bargain! The quality is great, easy to clean and pretty strong. My kids love their new ROOMOX beanbags. Can only recommend that shop.

May 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and products

Ordered two beanbags. One was delivered on time and the second was delayed (because of the postal service). Emailed customer service and received a reply within a few hours. Very good service! The beanbags meets my expectations.

May 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great quality beanbag for fair price

Found Roomox on the web when I searched for a cheap beanbag. The beanbag was thought as a birthday present for my 5-year old daughter. Placing the order was very easy, delivery was amazingly fast. I was surprised about the box-dimensions... the XXL beanbag is huge. My daughter is now the happiest little girl in the world. She already decided to sleep one night on the beanbag. It's so huge that you can easily use it as a daybed. I can fully recommend that shop and their products. Everything worked like a charme.

February 8, 2016
Unprompted review
Rated 3 out of 5 stars

Cheap and legit; but poor communication and slow delivery

Its impossible to find out about the legitimacy of this place on the web. The only reason I dared order from this place is that a friend of mine had done so before and recieved her delivery.

BUT it is legit and it is cheap and I did recieve my delivery - in the end.

Communication is non existing. After I was "registered" as a customer I got a confirmation. But after placing my order I heard nothing - weeks later I recieved a notice that my goods were onnthe way.

January 25, 2016
Unprompted review
Show reviews in all languages. (561 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look