Disaster. I ordered a machine they didn’t have in stock but was published. They moved the deliver date 5 times in a row until we called to find this out. We accepted a different model that was offere... See more
Company replied
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See what reviewers are saying
Super service where all appointments were… Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery person... See more
Company replied
The service was great, and the staff was friendly. Their communication was clear, thorough, and timely, which was particularly appreciated while waiting for a delivery. It's definitely worthwhile to o... See more
Company replied
You know you’re always a little worried and excited when getting a big delivery - but my family and I could not have had a better experience. Both men were joyful and so helpful. Thank you. Will... See more
Company replied
Company details
- Logistics Service
- Courier and Delivery Service
- Courier Service
- Shipping and Mailing Service
- Transportation Service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
4.5
Excellent
19K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service where all appointments…
Super service where all appointments were…
Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery persons is very nice and very kind. Thank’s for all.
Best Regards
Zahid Mahmood
August 22, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Zahid
Thanks for your feedback.
Have a great day
Best regards
Simone
Very fast delivery very nice driver 👌
August 21, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Maciej
Thanks for your feedback.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hej Niels
Tusind tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Bad delivery service with Power.dk and…
Bad delivery service with Power.dk and RTC.
August 9, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Mai
We are sorry to hear about your experience.
We hope you will elaborate on your experience further by sending us an email to Reklamation@rtctransport.dk.
Have a good day
Best regards
Simone
Short delivery time is a plus :)…
Short delivery time is a plus :) Everything is well covered with film, this is important for me :) I ordered a standard bed. Thank you very much guys for being ok with what I didn’t hear The phone rings for about 40 minutes :( I'm sorry
August 3, 2024
Unprompted review
Reply from RTC Transport A/S
Hej Iryna
Thank you for the feedback.
Have a nice day
Best regards Mette
Reply from RTC Transport A/S
Hej Stine
Tusind tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Delivery guy was good.
July 6, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Niraj
Thanks for your feedback.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hi Leinyuy
Thanks for your feedback.
Have a great day
Best regards
Simone
God service
July 3, 2024
Unprompted review
Reply from RTC Transport A/S
Hej
Tusind tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Good delivery, easy to assemble.
Good delivery, arrived on time, easy to assemble our product.
June 26, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Arnas
Thanks for your feedback.
Have a great day
Best regards
Simone
I m not Satisfied in this service
I m not Satisfied in this service. The guy who sending staff throw my staff from the truck rolling down to the street. I have to take my staff self from the street by my self. He not understand nothing what I asking and don’t want to answer. I hope you will fixing about this problem. Thanks
June 27, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Nanna
We are sorry to read about your delivery experience. Of course, the goods should not be thrown down from the truck. If you have ordered a curbside delivery, the goods will be delivered to the front door or the first obstacle from the truck.
Have a great weekend
Best regards
Simone
Uhøflig leveringsmand
Ok delivery (boxes where damaged but item was ok), but one of the delivery guys was very rude.
June 25, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Lau
We are sorry to hear about your experience and will take it with the delivery guy.
Have a great day
Best regards
Simone
Delivery
They warned me in advance. Nice couriers. They brought it to my apartment, which made me very happy, since I live alone and the order was healthy.
June 21, 2024
Unprompted review
Reply from RTC Transport A/S
Hi
Thanks for your feedback.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hi Skrydstrup
Thanks for your feedback.
Have a great day
Best regards
Simone
Great service!
June 7, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Adriana
Thanks for your feedback.
Have a great day
Best regards
Simone
Super flink chaiførog god service
June 1, 2024
Unprompted review
Reply from RTC Transport A/S
Hej Per
Tusind tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hej Hanne
Tusind tak for dine stjerner.
Du ønskes en god weekend
De bedste hilsner
Simone
The driver was very helpful
The driver was very helpful, he even helped me to put the sofa in the elevator!
May 25, 2024
Unprompted review
Reply from RTC Transport A/S
Hi Meltem
Thanks for your feedback.
Have a great evening
Du ønskes en god aften.
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hi David
Thanks for your feedback.
Have a great day
Best regards
Simone
Serviceminded staff
Very helpful staff that made the delivery within the designated timeframe.
May 8, 2024
Unprompted review
Reply from RTC Transport A/S
Hej Karin
Thank you for the feed back
Have a nice weekend.
Best regards Mette
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