Rudkin & Herbert Ltd. Reviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely brilliant work. We are so happy with the work done by Rudkin and Herbert. We had a heat pump system fitted. Work started on the 20th April 2026 and was completed and commissioned by the 1s... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, Cam came Wednesday morning and went above and beyond to make sure we went minimal time without gas and water services. Real clean job. Tidy pipe work, cleaned up after himself and l... See more

Rated 5 out of 5 stars

We're really pleased with our new full central heating system fitted by Jason. A competitive price, friendly & knowledgeable staff who took care to ensure their work look good aesthetically and clean... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Diane, her engineer and the team at Rudkin & Herbert for outstanding service in repair of our boiler. The boiler stopped working at breakfast time and after calling Rudkin & Herbert an... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Store
  3. Bathroom Remodeler
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services throughout Leicestershire. Why Choose Us? Qualifications &; Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified. Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish. Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation. To see more reviews, visit our review profiles on Reviews.co.uk, Yell.com, Which? Trusted Trader, Google Plus and Yelp.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Air Source Heat Pump

Super pleased with the air source heat pump and associated gear installed by Rudkin and Herbert. From the initial consultation to the competition of the project the team have been great. I would highly recommend anyone thinking of installing an air source heat pump to use them. Great job guys.

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom renovations

Professional and reliable team, who renovated our bathrooms. Excellent workmanship, always on time and completion of work to a very high standards. A massive thank you to Nick and Simon.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Would like to say a BIG THANKYOU to…

Would like to say a BIG THANKYOU to PAUL for the amazing job he done on fitting things in me bathroom he as a lovely person and has a great personality wish him all the best and keep safe thanks again Carolyn 😀 x

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Anclent heating system updated in days

Ian visited to undertake a survey of requirements and quoted within 24 hours. Having accepted and agreed a start date in one month disaster struck. The old boiler started leaking water and the kitchen floor was flooded in no time. A panic call to the Company attained a next day emergency response. 3 days later Jason and Joe had removed the old system and installed an external combi oil boiler. Despite several challenging tasks the team remained positive and cheerful. Attention to clearing up was very appreciated by my wife. We have no hesitation in recommending Rudkin and Herbert for plumbing and heating requirements.

February 9, 2022
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for taking time to complete a review and we are so pleased that you would recommend us to other potential customers. We will also pass on your comments to Jason & Joe and the rest of the team here at Rudkin & Herbert Ltd. Thanks again.

Rated 5 out of 5 stars

Extraordinarily Fast Repair of Boiler

Many thanks to Diane, her engineer and the team at Rudkin & Herbert for outstanding service in repair of our boiler. The boiler stopped working at breakfast time and after calling Rudkin & Herbert an engineer arrived within hours. He diagnosed a broken pump and went on his way. He returned later the same day and fitted the new pump, checked the function and headed home. This firm went out of its way to help us and restored our hot water and heating very quickly.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Truly professional service

Truly professional service. Thanks

October 5, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for taking the time to review our service, it is very much appreciated.

Rated 5 out of 5 stars

We were very impressed.

We really are pleased with our boiler installation. Jack did the work, and we found him to be professional, informative and friendly. The work was conducted efficiently and was completed within a day. Jack tidied up very well and basically did a good job.

September 9, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the 5 star review we are very pleased to hear that you have been impressed with the service provided. We will of course share your review with our team here at Rudkin & Herbert Ltd. Thank you once again for taking the time to complete a review.

Rated 5 out of 5 stars

excellent friendly service

Very efficient from quote to installation of a new boiler, everyone I spoke to on the phone or that came to my house was very friendly and professional. Would definitely recommend.

August 13, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your kind review I will pass onto the engineer concerned.
Thank you for taking the time to express your satisfaction of the works carried out.
The Rudkin & Herbert Team

Rated 5 out of 5 stars

New boiler installation including relocation

We recently had a new boiler supplied & fitted by the team from Rudkin & Herbert, this included a relocation from the utility room to the airing cupboard.

The whole process from quotation through to installation was easy and without issue, they were very professional and competitive on the pricing compared to some other local firms offering the same service.

Our installation was completed by Jack who takes pride in his work and took the time to confirm and clarify the requirements so everything was delivered as expected.

The installation was completed without any issues and Jack kept all work areas safe and clear of rubbish throughout with regular hoovering of any dust created whilst drilling.

Upon completion the house was clear of all rubbish, and any old holes were bricked up, plastered & filled.

We would highly recommend the team at Rudkin & Herbert to deliver your heating requirements.

July 22, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for the kind review - we will pass on your comments to the engineers involved. We are pleased you are happy with the installation by our company.
Best wishes from The Rudkin & Herbert Team

Rated 5 out of 5 stars

New boiler and radiators

I would like to thank R&H for another amazing job! Jo and Paul came to our property on w/c 5th July to install a new boiler and new radiators. They initially said the job would take three days but the job only took two! Jo and Paul were both incredibly friendly, polite and very tidy. Excellent service yet again from a great company, thank you R&H and thank you Jo and Paul!

July 15, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the lovely positive review. It is great to hear that you are pleased with the works carried out, we aim to provide a 1st class service at R&H and would like to thank you for your repeat and continued customer
from all at the team @ R&H

Rated 5 out of 5 stars

Great team and service :)

Ian was great when he came to quote. Paul and Ed did a fab job fitting and explaining everything. Tracey was wonderfully helpful helping to sort the paperwork etc. A great team all-round!
Thanks :)

July 2, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for your review, it's great to hear that you have been pleased with the service provided. We will share your comments with all of the team. Thank you once again.

Rated 5 out of 5 stars

We contacted Rudkin and Herbert to have…

We contacted Rudkin and Herbert to have our boiler replaced and have a more modern combi boiler installed.
From day one, when Ian came out to quote for the job, they have been extremely professional and efficient.
The advice they gave was spot on, and the actual work was carried out to the highest standard by Jason, who did the whole job in 3 days on his own !
I cannot rate this company high enough and i would recommend them to anyone.
The price they quoted was competitive, and they were polite and efficient at all times.
Companies like this are the backbone of our country and it was a pleasure to do business with them.

June 27, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for taking the time to leave the lovely positive review which I will pass onto all concerned.

You know where we are should you need any further works in the future
Regards from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Absolutely staggered....

When I was told that it would take 5 days to replace all our radiators and associated pipework I laughed, like a drain... In actual fact it took Glen and Ed 4 days. I lost the bet.
The service provided was exemplary. The chaps always arrived on time, had worked out their logistics plan for each day and utterly delightful to have in my house. The finished project is amazing. The even vacuumed the loft! Totally recommended.

May 15, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the positive feedback - its always great to hear from happy & satisfied customers - we will be sure to pass on the comments to the lads involved
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

New gas boiler installation

Excellent service from Ian Herbert who spent time with us to explain the installation in full detail and also the engineers Jack and Ed who took very good care of all the carpets using special carpet protector ( film) and also very careful not to damage any walls and furnishings . They were very professional, polite and explained what they were doing each day. The work started and finished on time . After 5 weeks without heating it is great to have a warm house again

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Turned up on time, and were super polite. Office staff were really helpful and friendly! Would use again whenever we need work doing!

April 28, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for your 5 star review, we are pleased that you are happy with the service we have provided. We will share your comments with all of the team here at Rudkin & Herbert. Thanks again.

Rated 5 out of 5 stars

Brilliant new Boiler

We have just had a new boiler installed and sink tap fitted. In out early 80's this was a major decision. Rudkin and Herbert have been excellent from first assessment by Ian and then the team of Paul and his colleague who did the work. Considerate, kind and cleaned up beautifully. Thank you. Norman & Christine

April 20, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your excellent review and we are very pleased you are happy with the service we have provided, we will share your comments with all of the team here. Thank you both once again.

Rated 5 out of 5 stars

Rental property treated well

Cameron and Jake came and changed the boiler on my rental property. Well worth the money abd my tenant is happy because they were clean and tidy and patched up all the old holes. Thank you :)

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and pricing

Very happy with the boiler installation from Rudkin & Herbert! The office was really helpful with any queries we had prior to the work, and Cameron did a great job with the installation- he arrived on time each day, was friendly and installed the boiler/pipework very neatly. Thanks again for the job - would definitely use Rudkin & Herbert again.

April 12, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for kind review - we will be sure to pass on your comments to Cameron
We are pleased to hear of your positive experience.

Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Fantastic Company

This is our second time having a boiler installation with Rudkin & Herbert. We were happy with the work at our old property and so chose them again at our new property. This time the installation was more complex due to changes that the previous owner had made and I was concerned we would have problems getting the old 1978 boiler changed. But no this was not a problem to Ian when he popped round, he knows his trade and explained what would happen and gave a fair quote. They even helped with the plumbing work of an old sink and refitting a new one which Glen did for us. He did a great job of this so thanks to Glen.
The actual boiler installation and new radiators were carried out by Jack and Ed, they were both professional and very hardworking and tidy. We were very impressed with the neatness of Jacks plumbing of the pipework to the boiler and the gas pipe and well done to Ed as there were no leaks to the pipes fitted to the radiators. Both did a fantastic job so Thank you. I know if we ever need any work in the future we will go back to this company and will recommend them to friends. Thanks guys we are so happy with our boiler.

March 27, 2021
Unprompted review

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