Rudkin & Herbert Ltd. Reviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely brilliant work. We are so happy with the work done by Rudkin and Herbert. We had a heat pump system fitted. Work started on the 20th April 2026 and was completed and commissioned by the 1s... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, Cam came Wednesday morning and went above and beyond to make sure we went minimal time without gas and water services. Real clean job. Tidy pipe work, cleaned up after himself and l... See more

Rated 5 out of 5 stars

We're really pleased with our new full central heating system fitted by Jason. A competitive price, friendly & knowledgeable staff who took care to ensure their work look good aesthetically and clean... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Diane, her engineer and the team at Rudkin & Herbert for outstanding service in repair of our boiler. The boiler stopped working at breakfast time and after calling Rudkin & Herbert an... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Store
  3. Bathroom Remodeler
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services throughout Leicestershire. Why Choose Us? Qualifications &; Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified. Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish. Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation. To see more reviews, visit our review profiles on Reviews.co.uk, Yell.com, Which? Trusted Trader, Google Plus and Yelp.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

New boiler installation

Paul, Cameron and Glen did a great job installing my new boiler. They came each day on time, kept the house tidy and the finish is neat and to a high standard. They kept me informed of work progress and answered all questions in an easily understandable way. Highly recommended.

March 20, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for taking the time to let us know you are pleased with our service.
I will pass onto your thanks to the team involved.
Thank you on behalf of all the Rudkin & Herbert Team.

Rated 5 out of 5 stars

Very happy customer

I would just like to thank Rudkin and Herbert for the installation of our new oil boiler over the last couple of days, we have had 6 different members of their team working so hard to get our pretty complex and awkward system up and running as soon as possible, helped by a long day and an early start it was a pleasure to have such a conscientious team completing all aspects to such a high standard and as a bit of a pain slightly ocd customer myself it’s probably a first. We are so pleased after living for 15 years with a poorly installed system with constant issues to finally be confident that this time it has been done right.
Thanks again to all staff from the management for turning the job around as soon as possible to the hard working, well mannered, perfectionist team for all they have done.

February 20, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

We are delighted you are pleased with the installation and the overall service you have received.
It is always refreshing to hear when a customer is happy!
We will pass on your comments to the engineers involved.
Many Thanks for taking the time to put on a review
Rudkin & Herbert Team

Rated 5 out of 5 stars

Came highly recommended by a friend so…

Came highly recommended by a friend who was really happy with the company, so gave them a call. Ian Herbert gave me a quote taking his time and thoroughly going through all my options. Glen, Edd and Joe installed my new boiler and radiator. My really old back boiler, hot water cylinder and water tanks in loft were all removed. New boiler was expertly installed. Cleaned out all the gunk in my radiators. All the pipe work was hidden underneath floor boards and in one room where a small section of my laminate floor was removed, they fitted it back beautifully. I was working from home the whole time and the guys worked around my live online lessons to make sure my lessons was not disturbed. Superb job. Curtis, leicester.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

Boiler replaced and several new radiators by Jason and Ed. They were very professional and clean and tidy workers.All pipework very neat.We are very satisfied with this installation,and would recommend Rudkin and Herbert for all plumbing work.

January 20, 2021
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your positive feedback . I am pleased that you are happy with the installation.
I will certainly pass on your kind comments to the engineers involved

Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Cam came Wednesday morning and went above and beyond to make sure we went minimal time without gas and water services. Real clean job. Tidy pipe work, cleaned up after himself and left no mess as well as making sure we knew how everything worked before he left and gave us the heating system we needed. Fully recommend, great company & great lads.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Combi boiler replacement

Combi boiler replacement. Agreed to come out on 21-22 December following the postponement of a previous appointment for COVID reasons. Cameron and team were courteous and professional and provided detailed usage instructions. Excellent service all round.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Relocation of new boiler

Had a new boiler fitted in a new location 25-27 November. From beginning to end the job was carried out in a professional manner. Cameron did a sterling job , left the site clean and tidy each day. Cameron is competent in his profession and did thorough in his checks on completion. Will be recommending to friends and family and using them again in the future.

November 28, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

thank you very much for your positive feedback which we will be sure to pass onto Cameron
Glad to hear you are happy with our service

Many thanks from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Happy customer.

Rudkin & Herbert carried out a boiler replacement for me from 18-20 November 2020. I went from a traditional boiler to a combi, so it was quite a big job. From initial phone call to finished installation I was impressed with their efficiency and professionalism: everyone showed up when they said they would and did what they said they'd do. Glenn worked on the installation for the full two and a half days and Cameron joined him for one of them. They worked really hard and everything was done to a high standard. Particular mention must be made of the bricking up job on the old flue hole; they actually bothered to match the brick pattern properly, which is an attention to detail you don't often see nowadays, especially when it's tucked away at the back of the house where no-one seems to think it matters. Glenn also sorted out a couple of little plumbing jobs that had needed doing for a while whilst he was there, so now I not only have a great new boiler but also a toilet that flushes properly and a kitchen sink that doesn't leak. They were completely trustworthy to leave in the house alone while I went out to work. I wouldn't hesitate to use them again in future should I be in need of plumbing and heating services and would happily recommend them to family and friends.

November 24, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the kind review Dawn - we will pass your comments onto the engineers accordingly for doing a job well done - feedback is always very much appreciated
Best wishes from the Rudkin & Herbert Team.

Rated 5 out of 5 stars

Shower Flipper panel and re-silicone Base

We were very pleased indeed with the work carried out by Peter, a courtious and friendly gentleman within the world of bathroom fitters. The Flipper panel supplied by Rudkin and Herbert has completed our shower area to full satisfaction and the re-silicone applied to the shower base now looks very smart. Many thanks to the Company and also to the efficiency of the office staff.

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

New combi boiler & flue fitted by Jason…

New combi boiler & flue fitted by Jason & Ed. Excellent workmanship to a professional standard carried out with minimal fuss.Very knowledgable and informative,we would highly recommend Rudkin&Herbert to everyone.Thankyou for a job well done!

November 5, 2020
Unprompted review
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Reply from Rudkin & Herbert Ltd.

Thank you for your review and we very pleased that you are happy with the service we have provided. We will share your comments with all of the team here at Rudkin & Herbert.

Rated 5 out of 5 stars

New Boiler Install

This is the 2nd occasion where I have used Rudkin & Herbert Ltd and have been very pleased with the experience from initial quote to installation.This time, we had a new boiler and cylinder installed by Jason. A highly experienced engineer; a job well done with professionalism and to high standard.

November 4, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the positive review - we are pleased that you are satisfied with the works carried out by Rudkin & Herbert - we will pass on your comments to the engineer/s.

Best wishes from Rudkin & Herbert

Rated 5 out of 5 stars

Recently had a new boiler installed and…

Recently had a new boiler installed and moved from the old position in the upstairs bedroom to the kitchen.

Cameron carried out the work and did an excellent job. When an unexpected problem occurred he went out of his way to sort out the issue and worked late most nights to get the job done.

Would recommend this company and Cameron to anyone needing any plumbing work done.

November 3, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the positive review we will pass on your comments to Cameron.
Good to hear of another satisfied customer!
Best wishes form the Rudkin & Herbert Team :)

Rated 5 out of 5 stars

One big thank you.

One big thank you.
We have just had a boiler installed and the workmanship, commitment and customer service has been outstanding. I would like to mention names but I do not know whether I am supposed to. However, young Mr. C all of the above apply to you, thank you!

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

I have recently had a Worcester Bosch…

I have recently had a Worcester Bosch boiler installed at my home address by Rudkin & Herbert Ltd. The fitter assigned to install this was Cameron who I found to be a pleasant and likeable young man. During the three and a half days that he was at my premises I found him to be most professional, conscientious and hard working at all times. Everything was completed to my satisfaction and the house was left in a clean and tidy condition. Thanks also to Ian Herbert for his interest and advise in setting this up, and also Joe and Ed who assisted Cameron most ably. I would not hesitate to recommend Rudkin and Herbert to any of my friends in the future Many thanks - David Mayer, Wigston Fields

October 5, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for your kind review about the works carried out. Im very happy you are pleased with the job carried out and I will be sure to pass your kind comments onto the engineer/s involved.

Many thanks from Rudkin & Herbert

Rated 5 out of 5 stars

Perfect brand new bathroom....

Rudkin & Herbert Ltd were able to postpone our bathroom refurbishment originally scheduled for Easter 2020 (Covid-19 onset.)
The whole onsite team abided by the social distancing and face mask rules whilst carrying out their works.
They arrived timely and left without leaving a mess. Upon hitting an unexpected plumbing issue, they gave us several solutions and sufficient time before making our decision.
I would not hesitate to use or recommend Rudkin & Herbert Ltd - the team (office and tradesmen) are all professional, polite and dedicated to completing a good quality job. Thank You!

September 25, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the positive review - its great that you are pleased with the end result.
I will certainly pass on your comments and your thanks to the team involved!Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

New Boiler

Very pleased with the experience from initial contact to installation. Joe and Jason were very professional and ensured the job was completed to a high standard, and left everywhere clean and tidy.

September 6, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you for the kind comments. We are pleased that you are delighted with the service from start to finish. we will pass your comments onto the fitters also.
Thank you from the Rudkin & Herbert Team

Rated 5 out of 5 stars

Paul Langley

Paul Langley attended us during the the Covid19 crisis. He was very meticulous about his personal hygiene and our safety for which we were very grateful. He replaced two valves in our Y plan central heating. And was very efficient, helpful and informative. He is a credit to Rudkin and Herbert.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellence

Had a new boiler installed by Jason and Joe, Both worked great together, Highly professional finish, Tidy and went the extra mile to hide all the pipe work. Great service and super friendly. Highly recommend and will be using again once im ready for a new bathroom!

August 6, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for your kind review! It is always refreshing when customers express their satisfaction to a job well done - Glad we have met your expectations!!
You know where we are for when you are ready with your next project!
Many Thanks from the Rudkin & Herbert Team.

Rated 5 out of 5 stars

Everyone concerned in our bathroom…

Everyone concerned in our bathroom alteration were amazing!
Polite, efficient and tidy!
Thankyou everybody especially Simon!
Would happily recommend your company to anybody!

July 30, 2020
Unprompted review
Rudkin & Herbert Ltd. logo

Reply from Rudkin & Herbert Ltd.

Thank you very much for your review. We are very happy that you are pleased with your new bathroom. We will share your comments with the team. Thank you once again for taking the time to review our company.

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