Absolutely brilliant work. We are so happy with the work done by Rudkin and Herbert. We had a heat pump system fitted. Work started on the 20th April 2026 and was completed and commissioned by the 1s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely brilliant work. We are so happy with the work done by Rudkin and Herbert. We had a heat pump system fitted. Work started on the 20th April 2026 and was completed and commissioned by the 1s... See more
Company replied
Brilliant service, Cam came Wednesday morning and went above and beyond to make sure we went minimal time without gas and water services. Real clean job. Tidy pipe work, cleaned up after himself and l... See more
We're really pleased with our new full central heating system fitted by Jason. A competitive price, friendly & knowledgeable staff who took care to ensure their work look good aesthetically and clean... See more
Company replied
Many thanks to Diane, her engineer and the team at Rudkin & Herbert for outstanding service in repair of our boiler. The boiler stopped working at breakfast time and after calling Rudkin & Herbert an... See more
Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services throughout Leicestershire. Why Choose Us? Qualifications &; Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified. Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish. Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation. To see more reviews, visit our review profiles on Reviews.co.uk, Yell.com, Which? Trusted Trader, Google Plus and Yelp.
80 Upperton Road, LE3 0HB, Leicester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had Rudkin & Herbert to change my bathroom into a shower room as age and disability prevented use of bath, and my sister has a severe balance problem. Rob designed the new room, and provided an excellent team of workers, including Nick the Carpenter, Chris and Simon the plumbers, Dave the electrician and Minty the tiler, not forgetting Ray, who took all the rubbish away. All were very hardworking and pleasant friendly people. We were extremely satisfied with the design which, included a seat and grab rails. The quote was very good.

Reply from Rudkin & Herbert Ltd.
New Wetroom
Ian and his Team installed a new WetRoom at our house.
Ian provided great ideas and advice on the design and the products selected were excellent.
The WetRoom was installed and completed to an excellent standard. The Rudkin & Herbert team coordinated all the work required and provided outstanding client service.
Thank you
MN - Clarendon Park LE2

Reply from Rudkin & Herbert Ltd.
Converted a shower room into a wetroom. Were quick to provide a quote which was much better than competitors. Helpful in design and choosing colours for floor and walls. Arrived when they said they would and always kept us informed about what would happen next and when. Cleared up at the end of each day. All staff were friendly and a pleasure to have around the house. Returned quickly to make adjustment to shower temperature.
Highly recommend them.

Reply from Rudkin & Herbert Ltd.
We recently had our old heating system replaced and new combi boiler installed. Very happy with the service and standard of work completed and it's all working nicely with no problems. Ian was very thorough when he came to give the initial quote and explained exactly what we'd need and what work would be carried out. Recommended.

Reply from Rudkin & Herbert Ltd.
instalation of heating and boiler
both ellis and callum arrived together introduce themselves
then exsplained what they were going to do
then got stuck straight in they had ripped out water boiler and six radiators in one day then day 2 started the instalation of boiler and five radiators then david turned up to connect to electrics after being told 4 -5 days the instalation took 3 days and then glen came to check the thermastat and all the guys where hospitable and very clean its a job well done i would recommend anyone needing a boiler and radiator instalation use rudkin and herbert for the job they are a very special company and the team are the very best there is
a very very very very satified customer
ian mcmillan # great great great company

Reply from Rudkin & Herbert Ltd.
A really good job from start to finish,through the quotes to getting the right radiators,Dianne kept me informed throughout the procedure.the lads did a great job,clean and tidy,highly recommended.I'm extremely pleased with the result.

Reply from Rudkin & Herbert Ltd.
The work was carried out very efficiently and to a very high standard by friendly people.

Reply from Rudkin & Herbert Ltd.
Firstly, I would have no problem at all in recommending Rudkin & Herbert to Friends and Family, from the very competitive quote, right through to the installation of our new Worcester combi boiler. Big thanks go to Paul & Joe who carried out the work over 3 days. Both lads arrived promptly on time, with Paul keeping us fully informed of each part of the job and what needed moving to make the installation go smoother. Both Paul & Joe were very courteous, polite and very tidy in there work, even making a friend of Charlie the dog who occasionally got in the way. Paul got to work removing the old boiler, whilst Joe replaced the radiator values, and other work that needed doing etc. There was a couple of slight issues due to a previous installation, but we needn’t have worried as Paul had got this covered. He even sorted out an electrician, again due to a previous installation. Overall both lads worked tirelessly over the 3 days, with Paul showing me how the controls of the boiler work and going through all the instructions supplied. Nothing was to much trouble at all. After the work was finished they both made sure everything was cleaned up and left tidy before they left. Again, a big thank you to all concerned. From Mark, Pam and Charlie the dog

Reply from Rudkin & Herbert Ltd.
Highly recommended. Boiler replacement and associated works completed as promised, cleanly and efficiently.

Reply from Rudkin & Herbert Ltd.
A business that employs approachable individuals that are competently trained. They worked exactly to cost and time. They were thorough and cleaned up well after supplying me with a new boiler and shower.
Highly recommended.
Employ with confidence!
Dr B.

Reply from Rudkin & Herbert Ltd.
Jason did a top class job with the boiler swap.
Very much appreciate the extra piping work undertaken at instant notice due to unexpected redesign of diverter valve by Worcester.
Excellent.

Reply from Rudkin & Herbert Ltd.
What a pleasure.
I have just had my en suite totally replaced by Rudkin and Herbert and the whole experience from quote to the final result was so straightforward. The room looks fantastic and it really has exceeded my expectations. Rob listens to what you need and then helps you to pick out the items to best suit your needs and budget.
The team, Chris, Simon, Minty, Nick and Steve, arrived each day when they said they would (not all at the same time, just when their part of the work was being done, it would have been crowded otherwise!). Rob project managed and kept me informed every step of the way. The team worked very carefully making sure all floors were covered to protect them and took great care at all times. All the rubbish was removed and everything was left really clean. They are a lovely bunch of very highly skilled craftsmen and I highly recommend them.

Reply from Rudkin & Herbert Ltd.
After having the guys replace and move my boiler earlier this year, they have just finished an entirely new bathroom for me. This included all new flooring with lovely tiles, wall tiles, ceiling, extractor, lighting, suite, everything. A complete change.
It looks fantastic!!!!!
The guys arrived as promised every day. They worked cleanly and were courteous. Nothing was too much trouble. We had the full range of trades including tilers, carpenters, plumbers, electricians and some others as well and they were all great.
To be honest if I could just have them finish the rest of the house I would. Even the inconvenience of only having one toilet was managed as much as possible, Although I would recommend that anyone having this done should think about a toilet backup, even a festival toilet, as turfing a load of people out of the bathroom so you can, you know, is embarrassing.
In summary, if a whole new bathroom is on your to do list. Give them a call. They may not be the cheapest quote but we couldn't be happier and you get what you pay for.

Reply from Rudkin & Herbert Ltd.
Excellent service - comprehensive and detailed quotation showed exactly what we were paying for, down to the lengths of copper pipe. Paul turned up on time and did a great job of replacing our boiler and one radiator. Very happy to recommend.

Reply from Rudkin & Herbert Ltd.
A very positive experience from start to finish. Needed very old boiler removed, including asbestos flue, and a new boiler and hot water tank installed. Ian Herbert could not have been more helpful talking me through the process and explaining how the work would be done. His quote was slightly cheaper, but I would have gone with Rudkin and Herbert anyway because of the professional approach and they are a Leicester, and thus local, firm. All the work was done to schedule with minimum of fuss and mess. Very happy and would use them in future and recommend them to anyone.

Reply from Rudkin & Herbert Ltd.
I would highly recommend this company. All staff are really helpful and friendly. We have had a full central heating system installed and the workmanship is fantastic.

Reply from Rudkin & Herbert Ltd.
Major central heating and hot water upgrade done to a very high standard and with great professional skill. House has not been as warm for a decade, and radiators cold for years now back to life. I have been very impressed with the whole process from survey to completion of the job, especially with Matt who was in charge of the works and put 110% effort in to get everything working.

Reply from Rudkin & Herbert Ltd.
Rudkin and Herbert did a fantastic job which they finished to a very high standard. They project managed the work from start to finish, taking into consideration any changes that we wanted to make to the original plan. We are delighted with the transformation of an under-utilised space into a lovely downstairs accessible wetroom/bathroom. Highly recommended.

Reply from Rudkin & Herbert Ltd.
Ian and his Team provided an excellent, professional and very reliable service when replacing a very old boiler and installing a new Worcester Bosch Boiler.
I would highly recommend Rudkin & Herbert.
Ian provided excellent advice regarding the installation of the new boiler (type, size, location and cost). The site visit was arranged very promptly and efficiently and the Team were always great to deal with and highly responsive.
Paul and Simon and other members of the Installation Team did a superb job in installing the new Boiler in a new location. They were friendly, very efficient and ensured the installation was done promptly and to an excellent standard.
Thank you
Mark N

Reply from Rudkin & Herbert Ltd.
Excellent work from Glenn and Joe. Also Glenn was very patient when showing me how to set the boiler controls. MANY THANKS , Susan Smith

Reply from Rudkin & Herbert Ltd.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.