The website is clear and easy to use, with a wide variety of products that are almost impossible to find elsewhere, at reasonable prices. Delivery is fast, within a couple of days, and the packaging... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such a great selection, I have lived in Spain for almost 10 years and a lot of British products are hard to find nowadays, I spent so much money in one 'big shop' but everything was fantastic and it a... See more
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, de... See more
I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving i... See more
Company details
Written by the company
British supermarket in Torrox Costa importing over 2500 lines.
Contact info
Avenida el Faro, 29793, Torrox Costa, Spain
- 674511909
- Shop@russells.es
- www.russells.es
4.8
Excellent
798 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The fastest delivery I have ever…
The fastest delivery I have ever experienced. Truly amazing
May 25, 2026
Poor delivery
Delivery agent GLS had wrong address, eventually delivered to a drop off point that was closed for the weekend soft food items flatened and squashed totally uneatable
May 26, 2026
Great service prompt delivery
May 10, 2026
Good range of products and fast delivery
May 12, 2026
Good prices, good variety and fast delivery
Very good website with a good variety of stock. Reasonable prices and clear instructions through ordering to delivery. Nice to get some home comforts in only 2 days. Used more than once and highly recommend. Will be using this service all the time :)
October 12, 2025
Great products
Great products
Great ordering system
Fast delivery & great service again
Will definetly be ordering from them again
May 6, 2026
Easy to order
Easy to order, extremely well packed and prompt delivery. What more could anyone expect.
May 13, 2026
Personal service great packaging fast…
Personal service great packaging fast delivery what’s not to like?
May 6, 2026
Very quick delivery
Very quick delivery. Always can be relied on to recieve all what's ordered. Recommended.
April 29, 2026
Brilliant Company!
We have ordered a couple of times now. They are an excellent company!
Fast Delivery
Packaging is 10/10 - always done with care!
Really good range of UK foods - we sometimes miss our comfort snacks :)
Thank you!!
May 6, 2026
Unprompted review
SUPER SHOPPING EXPERIENCE
Absolutely delighted with my experience and highly recommend
April 26, 2026
Great thank you
March 29, 2026
People in Spain need extend delivery…
People in Spain need extend delivery times but use the word "normally" to escape guilt, an order placed Thursday still no arrived on Tuesday. I would always prefer truth.
April 14, 2026
Unprompted review
Reply from Russell's British Store
3-5 working days to receive your order is stated on our website and is also sent to your email when your order is placed. 'Normally' is used as we use 3rd party couriers to send orders, we have absolutely no way of guaranteeing a date unfortunately. Please email us and we can look into it if you have not received it yet.
Everything arrived well packed and in…
Everything arrived well packed and in perfect condition.
April 6, 2026
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