Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, K... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Craig from Sanctuary personnel is definitely worth five stars Craig managed to match my husband and I to 2 dream positions in Guernsey I don’t know how he did it - but we have both landed on... See more
Company replied
Tilly at Sanctuary Personnel is one of a kind! She is professional, personable, knowledgeable and efficient, with a brilliant sense of humour that makes her so easy to talk to. Her extensive expe... See more
Company replied
Mike Bowen has been an absolute pleasure, he found me an amazing role and supported me every step of the way. I could not be more thankful for his support, great client service and professionalism. He... See more
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Company details
Written by the company
Sanctuary Personnel is one of the UK's largest health and social care recruitment agencies, but we never take our size for granted. We recognise that excellence does not come as standard in the recruitment sector. It takes constant commitment, confidence, and even bravery to do things differently. To innovate in a way that positively impacts clients, candidates, and most importantly, entire communities.
Contact info
15 Friars Street, IP1 1TD, Ipswich, United Kingdom
- 0333 7000 020
- info@sanctuarypersonnel.com
- www.sanctuarypersonnel.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent great service
October 31, 2024
Reply from Sanctuary Personnel
Thank you so much for your 5-star review! We’re thrilled to hear you had an excellent experience with our service. Your feedback means a lot to us, and we look forward to continuing to support you. Thanks again!
Kind regards
Sanctuary Personnel 🤩
The process was seamless
The process was seamless. The structured support and defined goals at each stage of that process was, I consider, drawn from understandings and theories of human motivation and aspiration. Most importantly, there was an ethos of win/win for organisation and individual...thank you.
November 4, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for such a thoughtful and insightful review! We’re delighted to hear that you found the process seamless and appreciated the structured support and clear goals we aim to provide. Our goal is always to create a positive experience for both the organisation and each individual we work with, so your words truly mean a lot to us. Thank you for choosing us, and we look forward to supporting you further!
Kind regards
Sanctuary Personnel 🤩
Reply from Sanctuary Personnel
Thank you so much for your 5-star review! We're thrilled to hear that our communication and correspondence met your expectations. Keeping our clients and candidates well-informed and supported is a top priority, and it’s great to know that our efforts made a positive impact.
Thank you again for your feedback—it truly means a lot to us! ⭐
Kind regards
Sanctuary Personnel 🤩
Good experience.
November 1, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for sharing your feedback! We're glad to hear that you had a good experience with us. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know. We're here to help and always looking to improve. Thank you for choosing us! 🤩
Kind regards
Sanctuary Personnel
Ruben has been great from start to…
Ruben has been great from start to finish. From advertising the role, to putting me forward, having the interview and getting the role. He follows up well and is very professional and understanding of my needs.
October 30, 2024
Reply from Sanctuary Personnel
Thank you so much for your fantastic review! We're thrilled to hear that Ruben provided such thorough support and professionalism throughout your journey—from the initial application to securing the role. Ensuring that your needs are fully understood and addressed is always our priority. We wish you all the best in your new position and look forward to continuing to support you. Congratulations again! 🤩
Kind regards
Sanctuary Personnel ⭐
Sanctuary helped me secure my current role
I have found the advisor from
Sanctuary to be really supportive and to have taken the time to understand my skills and match them to an appropriate role. When interviews have come up, I have found the advisor to be very helpful with sharing what I need to consider or look out for.
July 1, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for sharing your positive experience! We're thrilled to hear that your advisor at Sanctuary provided the support and guidance to help you secure a role that aligns with your skills and goals. It's great to know that the interview prep and tailored support were helpful to you—our team is dedicated to ensuring each candidate feels prepared and confident. Congratulations on your new role, and please don’t hesitate to reach out if there’s ever anything more we can assist with. Wishing you every success in your career!
Kind regards
Sanctuary Personnel ⭐🤩
OT experience
As an Occupational Therapist, I've had the pleasure of working with Sanctuary Personnel and I can wholeheartedly say it was a fantastic experience. Glen was particularly instrumental in guiding me through the entire process. His patience and unwavering support were invaluable, especially when I had doubts or queries. He was always available to answer questions and provide clarity, making the transition seamless and stress-free. I highly recommend Sanctuary Personnel to any Occupational Therapist seeking a supportive and efficient recruitment agency.
October 9, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for sharing your experience with us!
We’re thrilled to hear that Glen was able to provide the guidance, support, and clarity you needed throughout the process. We aim to make each step as smooth and straightforward as possible, and it’s wonderful to know that you felt supported every step of the way. Thank you for the high recommendation—we’re honored to work with dedicated professionals like yourself!
Wishing you all the best in your role, and please reach out anytime.
Kind regards
Sanctuary Personnel ⭐⭐
Super quick!
Fantastic with regards to professionalism.
Really Genuinely care about the client
Love the quick process for on boarding!
unable to fault them really!
Thank you Sanctuary especially jack and Georgia.
October 25, 2024
Reply from Sanctuary Personnel
Thank you so much for your wonderful feedback! We're thrilled to hear that the onboarding process was quick and seamless for you and that our team’s professionalism and client focus made a positive impact. Jack and Georgia will be especially pleased to hear they made a difference!
We’re grateful for your recommendation and are here to support you whenever you need. Thank you for choosing Sanctuary! 🌟
Kind regards
Sanctuary Personnel 🤩
Shunika Green compliance officer from…
Shunika Green compliance officer from Sanctuary was amazing, focused and helpful from the start to finish. She made the process very easy and straightforward. Shunika is another great asset to Sanctuary. Thank you Shunika and well done⭐️⭐️⭐️⭐️⭐️
October 30, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your wonderful feedback! We're delighted to hear that Shunika provided you with such focused and helpful support throughout the compliance process. Making the experience easy and straightforward is exactly what we aim for, and it’s fantastic to know Shunika delivered on that promise. We’ll be sure to share your kind words with her—she truly is an invaluable asset to our team! Thank you again! ⭐️
Kind regards
Sanctuary Personnel
The compliance team support me a lot
The compliance team support me a lot with paper work & IT obstacles.
The team is thorough with their role.
October 30, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your review! We're thrilled to hear that our compliance team could provide you with the support you needed, especially with paperwork and IT challenges. Ensuring a smooth, thorough process is our top priority, so it’s great to know that you felt well-supported. We appreciate your kind words and look forward to continuing to assist you! 🤩⭐✨
Kind regards
Sanctuary Personnel
Reply from Sanctuary Personnel
Thank you so much for the wonderful review! We're thrilled to hear that our team was able to support you smoothly throughout your registration process. If you ever need anything else or have questions along the way, please don’t hesitate to reach out. Welcome aboard! ⭐
Kind regards
Sanctuary Personnel
Reply from Sanctuary Personnel
Thank you for your wonderful feedback! We're thrilled to hear that you found our team member helpful and professional. Providing a supportive and seamless experience is our priority, and it’s fantastic to know we met your expectations. We look forward to assisting you again in the future!
Kind regards
Sanctuary Personnel ✨
Consultant experience
My consultant, Kelly Page, has been fantastic! She knows what I want in a role, keeps her eyes peeled for opportunities and makes everything easy and effortless; I would highly recommend her!
October 28, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for sharing your experience with Kelly! We’re delighted to hear that she’s been able to understand your career goals so well and keep you updated on opportunities that align with what you’re looking for. Making the process easy and seamless is exactly what we aim for, and it’s wonderful to know Kelly has delivered just that. Your recommendation means a lot to us—thank you! ✨🌟⭐
Kind regards
Sanctuary Personnel
Professional, friendly and reliable
Jasmine is easy to contact and always replies to my calls. She is helpful, friendly and always gets me the job I’m after. 10 out of 10.
October 17, 2024
Reply from Sanctuary Personnel
Thank you so much for sharing your feedback! We're thrilled to hear that Jasmine has made such a positive impact, being both accessible and dedicated to finding the right roles for you. Providing friendly, reliable service is what we strive for, and it's wonderful to know Jasmine has delivered that experience. Thank you for the perfect 10/10, and we look forward to continuing to support you in your career! 🌟⭐🤩
Kind regards
Sanctuary Personnel
Good overall service
Liam has always been available and responsive. My first agency placement went well and this was due to Liam guiding me through the process. Keeping me updated as next steps.
Thank you Liam and colleague's
October 16, 2024
Reply from Sanctuary Personnel
Thank you so much for your review! We’re thrilled to hear that Liam and the team made your first agency placement a positive experience by keeping you informed every step of the way. Your satisfaction with our service means a lot, and we’re here to support you in all your future placements. Thanks again for your kind words! ⭐
Kind regards
Sanctuary Personnel 🤩
Zehnn, simply exceptional and amazing work
Zehnn is simply amazing. The word to describe the whole process from my first contact to the offer of a permanent job was because of Zehnn's exceptional work. His professionalism is a must experience yet also witty. Thank you for the support and the encouragement boosted my confidence when I doubted at times prior to the interview and after was so great. Many thanks for all your hard work. I got the permanent role/££ at my first interview 🥳🥳
October 24, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your kind words and fantastic review! We’re thrilled to hear that Zehnn’s support, professionalism, and encouragement made such a positive impact on your journey to landing a permanent role. It’s wonderful to know he could boost your confidence every step of the way, and we're so proud of your success—securing the role on the first interview is an incredible achievement! Congratulations on your new position 🥳, and we look forward to supporting you in the future!
Kind regards
Sanctuary Personnel ⭐
Is a very welcoming support
Is a very welcoming support. Respond call and email ASAP received. Approachable and very encouraging. Professional in managing contact and already called back as he say
October 16, 2024
Reply from Sanctuary Personnel
Thank you so much for your 5-star review! We're delighted to hear that you've found our team to be welcoming, responsive, and professional. It's our goal to provide timely support and keep communication open and clear. We're here to continue offering the same level of encouragement and assistance moving forward! 🌟🤩
Kind regards
Sanctuary Personnel
Great Work!
Am grateful at the speed my registration with the agency took place. Friendliness & respectfulness of the staff I spoke to, cannot be underestimated! So grateful!
October 16, 2024
Reply from Sanctuary Personnel
Thank you for your wonderful review! We’re thrilled to hear that your registration process went smoothly and quickly. It's great to know that our team’s friendliness and respect made a positive impact on your experience. We're so grateful for your kind words and look forward to working with you! ✨⭐
Kind regards
Sanctuary Personnel
Reply from Sanctuary Personnel
Thank you for your fantastic 5-star review! We’re thrilled to hear that you think we’re the best agency. Your kind words motivate us to keep delivering top-notch service. If you ever need anything, don’t hesitate to reach out—we’re always here to help! 🌟🤩
Kind regards
Sanctuary Personnel
Great service
Pleasant - efficient and friendly! Always approachable and willing to support and help.
October 10, 2024
Reply from Sanctuary Personnel
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience and found our team pleasant, efficient, and approachable. Providing friendly and helpful support is what we aim for, and it's wonderful to know we hit the mark. We're always here if you need anything! 🚀⭐
Kind regards
Sanctuary Personnel
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