Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... See more
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With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, United Kingdom
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Replied to 37% of negative reviews
Typically replies within 2 weeks
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Excellent service on the phone and in person. Very personable knowledgeable polite young man, who explained the problem and how he had sorted out. Bathroom left very clean

Reply from Saniflo Specialists
Had a problem on Saturday morning. Left a message on the answering service and was contacted by text same day with an offer of an appointment today. Kept me updated throughout.
Engineer Craig was totally respectful of our property. He pinpointed the problem, showed me what it was and what needed to be done and then talked through all my options. Craig left the bathroom clean and tidy - he’s a credit to the company.

Reply from Saniflo Specialists
Great communication and service .Ethan who came to fix toilet was professional and polite .Explained everything he was going to do .Highly recommend keep up the good work.

Reply from Saniflo Specialists
Craig came to service the macerator and install a syphon for the unit. He was very diligent and explained everything about the unit and did a fabulous job. We would recommend saniflospecialists for all saniflo requirements.

Reply from Saniflo Specialists
Great customer service from start to finish. Booking was very efficient and the engineer was on site within 24. He was really friendly and fixed the problem straight away.

Reply from Saniflo Specialists
Rapid response and quality work. Thank you!

Reply from Saniflo Specialists
From contacting Olivia yesterday, Craig arrived this morning within an hours time slot. He was polite, knowledgeable and explained the problems of my 20yr old macerator. I agreed for him to replace it, fortunately he had one in his van.
Craig completed the work in a timely and efficient manner with no disruption or mess in my bathroom.
I would definitely recommend this company.

Reply from Saniflo Specialists
Ethan provided a professional repairing service today . He is polite and on time. He let me know what is the problem of my toilet . I highly appreciate this polite staff and his service.
In addition, the coordinatior Olivia responded my urgent calling quickly. In the communication process. She gave me felt this company is helpful and trustful .
I recommend anyone who need to fix their macerator type toilets . Let’s contact them.

Reply from Saniflo Specialists
Ethan was brilliant. Efficient and explained everything . Installed new unit with minimum disruption. Couldn’t be more pleased!

Reply from Saniflo Specialists
I can’t fault my experience at all, fantastic from start to finish. My initial contact was with Olivia who was super helpful, understood exactly what I was explaining regarding the issues we were having. The call out was quick and I was informed along the way via texts the day before and an hour before the engineers arrival.
Craig was great, spent time working out what the problem was and showed me so I understood what was going wrong and what needed to be done.
Polite, knowledgeable, professional and you wouldn’t have known he had been here as everything was cleared and clean before he left. What a great experience!

Reply from Saniflo Specialists
Ethan did an amazing job. Friendly, on time. Very informative, a credit to your company. Resolved the issue very quickly and also very good advice given, in order to maintain the system. Communication between the business by Olivia was great. Informed every step of the way. Can't fault the service I received. Amazing, keep up the good work. Everything fixed within the hour.

Reply from Saniflo Specialists
This company is so well organised and helpful. They are able to provide services quickly and provide a good short window for appointments so that you’re not waiting in for a whole day. The engineer that visited me was competent, friendly and helpful and was able to provide advice for the care of the macerater. Thank you

Reply from Saniflo Specialists
Rang yesterday regarding a macerator repair and had an appointment at 9am today. Problem rectified, prompt, friendly and knowledgeable. Would definitely recommend. Can now use the downstairs toilet again

Reply from Saniflo Specialists
Great service.
Turned up on time with plenty of notice, got the job done quickly and left no mess, can’t really ask for more.

Reply from Saniflo Specialists
Friendly, prompt service from my initial enquiry to the completed repair of my Saniflo toilet. The engineer, Jordan Hughes, arrived on time, diagnosed the problem, replaced the faulty parts and left the toilet clean and tidy. All at a reasonable cost too.

Reply from Saniflo Specialists
Our Saniflo unit in a downstairs toilet was constantly flushing and whirring so called out the Saniflo Specialists. The problem was resolved quickly, the system cleaned and toilet re-plumbed with minimum disruption. The plumber was very professional and answered any questions we had about keeping the system problem free. We decided to take out macerator cover (there was no hard sell!) for future peace of mind. Can highly recommend.

Reply from Saniflo Specialists
Ethan came to help with a leak we had in our Sani Flo system and he was fantastic. Very professionally, knowledgeable and very speedy.
Everything was fixed super quick, and was no trouble at all for Ethan. Thanks for helping us and for doing a great job.

Reply from Saniflo Specialists
Polite personable service from booking through to completion.
Jordan the engineer was friendly and efficient and left everything clean and tidy. He was also very informative.
This is the second time we have used this company and won't hesitate to use them again

Reply from Saniflo Specialists
Brilliant service, engineer Ethan great guy, thankyou so much for a perfect job done. Highly recommend too.

Reply from Saniflo Specialists
Excellent service! With us within a couple of hours of our phone call. Very friendly, helpful, skilled and efficient engineer.

Reply from Saniflo Specialists
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