Saniflo Specialists Reviews 

Brilliant. Advance notice of arrival and prompt visit. Expert analysis of problem and efficient solution. Could not recommend more highly.

Very efficient service. Easy communication and kept updated at all times. Engineer was polite, respectful and efficient. Serviced our Saniflow and cleared drainage problem from connected shower and wash basin efficiently without any mess. Would highly recommend this company.

Olivia was a very nice young man. Explained everything to me and fixed everything. I will definitely use you again.
Thank you

Very efficient pleasant engineer on time very satisfied

A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.

Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

Jordan fixed the problem and was a nice and friendly.

Contacted Friday and out by Monday! Polite and friendly communication both via messages and in person to arrange service. Engineer arrived on time, explained and fixed the issue promptly & made no mess! Thank you, would highly recommend.

Excellent service. Jordan was polite and knowledgeable. He gave us options on what we needed to do. So pleased to have our toilet working again.

Engineer was on time, friendly & efficient. Left no mess.

Excellent service !!!
Arrived promptly and fixed the issue quickly and efficiently - lovely chap so polite and chatty and explained what the problem and what he was doing - highly recommend !

Craig was very professional and knowledgeable. Would highly recommend to anyone needing assistance with their saniflo product.

Engineer very friendly, nothing too much trouble. Excellent service.

Ethan was here on time
Very polite and helpfull

Got system up and running in no time

Glad I called them

I experienced a leak from our en suite macerator unit into the kitchen below , and sent an email to Olivia at Saniflow Specialists on Friday afternoon .I received her reply within 20 minutes offering an engineer attendance on Monday morning. He messaged me on Sunday evening giving a 2 hour timeslot from 09.00 on Monday morning, and sent a further update 1hour before his arrival at 09.00 .The repair and service were completed and left clean and tidy by 09.45 .Many thanks for excellent customer service, and a brilliant job .

Great service. Came next day and sorted the problem quickly and efficiently. Thank you Ethan

Very impressed with saniflo specialists, I rang wed morning, answer phone, but within minutes I had a text from Olivia saying on the phone and if I'd like to leave details she'll get back to me, I did, 2min another text with details of procedure and price and do I want to proceed. Yes, engineer booked for the next day. Thursday Ethan turned up with a friendly persona and got on with stripping the unit, explaining and showing me as he went along the issue and the choices we had. The unit was 26yrs old !! So we'd had a good run with it. Therefore decided rather than replace new part with old and risking the rest failing we'd have a new unit, bonus also he could fit it there and then. It was lovely to deal with such an organised and efficient company. Thank you

Very pleased with the professional service from start to finish. Kept informed with the booking, arrival slot and the step by step guide to fixing the macerator. The man who sorted everything was brilliant - thorough and left everything clean. Highly recommended.

These guys really live up to their expectations Pete and Craig were so nice and so on point with what the problem was and how to fix it, the service alone was so quick and easy and everyone involved walk you through everything. If I could give a higher rating than 5 starts I’d give them a hundred!!! Thank you guys so much for everything you have done today. I will definitely be recommending to friends and family for sure

After a previous plumber had incorrectly installed a unit, Jordan came out the same day to fix it and when a replacement was needed, was also able to do this the same day. It was done quickly and he was communicative and helpful throughout