SBS Insurance Reviews 

Very professional, friendly and on the ball. Excellent
customer service.

Stephen Batcheldor. Claim Id number 857791. Claim handler name: Jav

A fairly pleasant experience from SBS following only my second insurance claim! Ed kept me up to speed on what was happening with the collection process of the damaged goods & Amy was quick to get back to me with an acceptable offer following inspection of the damaged goods. Cheers guys!

SBS made my claim feel very personalised and helped guide me through their process step by step all the way. Rachel D-B was my claim handler and she was so supportive and helpful and made sure she kept me in the loop and made follow up calls and emails. I would definitely recommend SBS.

The two men that were assigned to replace carpets on landing stairs and in hall were extremely professional, discreet, polished, experienced, courteous & exceptional in manner.
Craftsmanship excellent.
They arrived promptly and before I knew it they had completed the work.
The vacuumed as they went along and removed all of the bagged old carpet.
Restored some of my faith in tradesman and would HIGHLY recommend them in a heart beat
Absolute credit to any company.
Carpet is exquisitely beautiful
Thank you very much for your work.

Paul was very helpful and I am very happy with the outcome of my claim. Nothing was too much trouble for him.
Thank you very much for you help.

Very clear explanations and options at every stage. Quick yo arrange pick ip and to communicate findings and then talked me through options . Very straightforward and genuinely helpful

I have been in contact with this company over my daughter's phone. I have spoken to different ladies over the day, all were incredibly helpful, efficient and nice. Thank you Amy and Klara one very happy customer 😊

Recently had a claim that was handled by Amy M - she was very helpful from the start and handled my claim fairly and swiftly - she is a credit to the insurance industry

j.rees@ was helpful and informative he dealt with my claim effectively and professionally thanks

Katie , was amazing from start to finish , ensuring I understand the whole procedure.
Thank god as my watch has been saved all down to these guys. Thanks so much .

I made a claim for watch repair which was allocated number 857646 , and as soon as SBS were nominated they contacted me on several occasions to arrange works and delivery details . When works were put in place SBS kept me informed of progress and finally confirmed secure return details to suit our timetable .
We were delighted with their service as a result of good communication and most polite and helpful staff.
Dealing with Melanie Rochester made all the difference ,
she does her job brilliantly .

Fatima was great in helping us with our claim. The process was easy and straightforward

Claim number 865492
Melanie Rochester
Senior Claims Handler.
Extremely prompt service and was kept very well informed during the whole of my claim and delighted with my repair.

Amy called me to ask for photographs of the damage which I sent over. The next day Amy called again to tell me that the iPad was not repairable and gave me options to settle the claim. The service I received was simply excellent and stress free thanks to Amy who obviously is very good at her job. Thank you.

Great service settled within 5 hours of submitting the claim. Claim handle by Jake

Paige has sorted this claim out swiftly and to our total satisfaction. Highly recommend dealing with her and colleague as very polite and courteous. Very happy with outcome.

Really quick response time, super efficient, couldn’t fault the service!

Super efficient professional and prompt. Thank you.

My claim handler Shelley was really helpful. She guided me through each step and processed my claim very quickly. Fab journey.