SCG South West Reviews 

Reliable, professional and get the job done quick.

kept up to date all the time - issue fixed with Matt keeping me posted all the time.

Responses.

The team member I was speaking with did exactly what he said he would do. He also responded within a short period of time and spoke with confidence and understanding. The whole of the situation wasn't resolved at this point, but the ground work has been set and we're moving forward.

Gareth was really helpful - sorted my issue promptly and helped me action the next step.

Andy has been dealing with our telephone queries for a number of years. He deals with the requests promptly, he is reliable and if we have any further concerns/questions he is happy to help.

Liz very quickly sorted out printing issue which had been driving me crazy for a week! Always fast, efficient, friendly and good at explaining things to someone of limited technical ability! Always relieved to hear that she will be the one to get in touch with us. Many thanks once again.

Very easy to contact and arrange the addition phone service required for our system , good communication and all done quickly.

Very impressed by the service I was given throughout the process of obtaining my new phone. The staff were very impressive with information throughout from buying and to the after care of my new iPhone 17. Emma and Oliver have gone above and beyond in making sure I am happy with my phone.

Listened to what the problem was and resolved iot very quickly

Gareth Spencer was a great help!

Kept regularly in contact with updates.

We are increasingly using SCG as the customer service and work on site is excellent.
Tim the engineer overcame several issues and dealt directly with our office to successfully install an essential lift alarm system. Fantastic work, thank you.

Nothing was too much trouble, a great step by step problem solver

All staff came across as friendly and helpful. It would have been helpful if they had been accessible for extended hours, particularly at weekends.

We had a problem with the internet at one of our locations, Matt was really helpful and got a very speedy result!

Really happy with the service :)
Always keen to help, polite and really fast to resolve any issue .

Friendly, efficient service as always.

Extremely helpful operative providing clear instructions on how to use the phone system.

Very pleased with our dealings with SCG. Getting this project over the line has been slow and there have been bumps in the road with our previous supplier but SCG have been patient and have helped the whole way through. Having taken on the task of porting us over, they have kept us fully informed at each stage. We now have our new system installed and we are really pleased with it. It is simple and intuitive. The installation was trouble free and the training was good. Very pleased.

Gareth our SCG telecoms engineer quickly updated our voicemail message and overall call routing, first time without issues - a great service.

Super easy to deal with Gareth and made all alterations as requested