Liz from SGC, was polite, friendly, and knew her job very well. She was very good at explaining things and also patient, with much more time spent on detail than we expected, to ensure our new phone... See more
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Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
Contact info
United Kingdom
- www.scg-sw.co.uk
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Replied to 33% of negative reviews
Typically replies within 1 week
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Super easy to deal with Gareth and made…
Super easy to deal with Gareth and made all alterations as requested
New phone system installation
We have had a new Evonex system installed.
Archie came to site to set up and oversee everything and despite quite a lot of programming hurdles encountered and many questions, he worked through in a calm and reassuring manner.
He has been on hand since for any queries.
Harvey also deserves a mention as he has managed the project and kept me updated throughout.
Training on our Evonex system
Liz provided excellent training on the Evonex phone system. She was knowledgeable, patient, and went the extra mile by showing us additional features we weren't aware of. She was highly professional throughout and even booked a follow-up call to check how we were getting on.
Very helpful and knowledgeable team
Very helpful and knowledgeable project team; while implementing the Evonex telephony system within my company I felt supported throughout the whole process. Response times could be slow at times, but usually fairly quick to get back once chased.
Very helpful staff member with a…
Very helpful staff member with a friendly demeanour and spoke clear English.
Really professional and helped us get…
Really professional and helped us get everything set up and sorted with ease. Thank you.
Spent time talking through what we needed to do.
Quick response to my missing invoices.
Evonex Install
Had a new phone service installed at our office.
Rachel helped ensure everything was prepped before install, ensuring our needs were understood and met.
Tim was great on the day, ensuring all issues were resolved as they arose and making the team feel at ease during the transition.
The whole process was smooth, and so far there have been no issues.
Helpful and Friendly staff
Helpful and Friendly staff who were able to help with a phone number re-direct.
Can't complain about that service.
I noticed the Internet wasn't working so, phoned SCG. Amir said a problem had been reported & they would contact me as soon as there was an update. I put the phone down & the green light came on! Can't complain about that service!
Very good service from Tim at SCG very…
Very good service from Tim at SCG very helpful and really explained how to use the phones well.
Liz is always happy to help
Liz is always happy to help, always has a smile and nothing is ever too much! We'd be lost without her!
Great Service!
Great, speedy and efficient service from Gareth. Issue identified and dealt with all within 24 hours, friendly and clear communication. Can't fault it at all.
I had a quick response on both accounts…
I had a quick response on both accounts and within a few hours today, great work Luke.
Easy as can be!
Challenged Luke with completely changing our phone system and he did everything that was asked within a few hours. Great service.
Gareth was great
Gareth was great. Kept me totally updated and was very quick to make amendments and call back to see if it was now all OK. Very happy with Gareth and would be happy to work with him again.
Thanks for your rapid support
Thanks for your rapid support, helping me to solve my problem! Matt was great and quickly resolved my issue.
Thanks
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