SCG South West Reviews 

Matt listened to my issues. Found a way to resolve them. Traced the late arrival of the router and guided me in how to set it up. Much appreciated. Tricia

Tim was excellent at installing a new phone system in our school. He was met with a few problems when attempting the initial install, which he worked tirelessly to resolve. 2nd attempt went smoothly and Tim was very patient and accommodating to meet our needs and additional requirements. He took time to explain the new system and was very helpful, knowledgeable and professional.

So far, we are very pleased with new system and equipment and the additional benefits it brings.

Highly recommend.

Many thanks to Tim for everything and we will be in touch if needed.

reference - 3068513
Fantastic service of installation of new machine - all data transferred as it should be (wouldnt even know i am on a new machine) :)

Tim has been excellent over the past two days installing our new network switches and access points. He was efficient, patient, and clearly knew exactly what he was doing throughout the process. Despite some inevitable initial downtime, he explained everything clearly and worked methodically to ensure the system was set up properly and little distribution was made to our business.

The end result has been a significant improvement, and we’re confident the speed and reliability of the new equipment will be a massive benefit. We very much appreciate Tim's hard work and definitely wouldn’t hesitate to recommend him.

Always a joy dealing with Gareth from SCG south west. Had me back online in no time.
Friendly, wealth of knowledge and know how to get the job done.

Dealt with Tim the engineer and he was professional and very helpful.

Just ordered a new phone and had the most amazing service, Emma that was dealing with my Order made the whole experience effortless on my part, she gave multiple options but also helped me choose the best deal for my requirements. From start to finish the deal was done in approximately 15 minutes and my new phone has been ordered, could not fault her professional approach with assisting me. Thank you so much

Liz's support was detailed and accurate as ever. She helped walk us through our issues and got us back up and running when we re struggling with file access issues.

Luke was very helpful and gave a clear explanation of options.

Excellent Service from Matt. Efficient and proactive. Enabled my phone to keep working while resolving the issues. I could not be happier!

Really good service from Luke at SCG and also Dave who answered the phone to try and help. Thank you!

My issue was dealt with quickly over the phone in a clear and professional manner.

So impressed with the customer service I received today
My internet was down it took 1 telephone call a quick response with an engineer ringing back who fixed the problem immediately
Many other firms should use this model

Fast speedy service. Thank you

Great communication, responded really quickly and efficiently.

It was a very straight forward and seamless process.
Got a quick response and the issue was immediately resolved

Issue resolved very quickly and professionally by Gareth, despite the short notice requested for the turnaround.

Excellent service, quick response and very helpful.

Gareth was super helpful on this ticket, phoning to clarify what was needed and that everything was OK, but having also set everything up perfectly!