SCG South West Reviews 

Luke recently sorted out some mobile issues I was having, very helpful and efficient!

Excellent support from Luke who is always helpful and understanding of our requirements.

Ticket: 2972127

Amir as always was very helpful, polite and efficient at getting the problem resolved.

Amir helped with my issue connecting to the printer. After a call and a few minutes, all was sorted! Fantastic support and service as always.

Great service, Gareth was polite, helpful and sorted my issue quickly. he was very knowledgeable and everything he did was explained why he did it and he showed me what to look out for in the future. I had to set something up and he agreed to call me back in 5 mins and he did.

As always Heinrich went above and beyond helping me sort a number issues this morning. Always a bit of banter thrown into the conversation too. I knew he was very busy but I didn't feel at any point rushed.

Sorry Heinrich - this just means I always ask for you!! :)

The very helpful young man solved the problem and connected all my devices to the new router.

Luke was very helpful.
Great Service

Spoke with Luke Withey regarding Wildex phone setup. He was very knowledgeable and answered all the questions I had regarding these phones, streamlining our in-house processes.

Gareth dealt with my telephone problem.

Very quick and prompt

Excellent service!

Luke was quick at resolving the issue, thinking out side the box to fix it even though the fault was not on their end. Communication was very good throughout.

Adam and the team are always very responsive and helpful, making the whole process run smoothly and efficiently.

Really fast, efficient response - many thanks!

Good communication and feedback. Quick response to questions and sound advice given.

Melanie as my Account Manager has understood my company’s needs and been very pro-active in her planning to improve our services. She has taken on board unique challenges we have & made sure contact with myself have been at times that are expected to be convenient.
Keian, the engineer who actioned our processes, was polite & helpful & spoke in easy to understand language, so I didn’t feel bombarded with Jargon that can happen so easily when speaking with someone more technically adept than myself. He also anticipated a need to change our telephone messages for the bank holiday & was proactive in enabling this.

Josh has been a great point of contact within SCG. Always passes on messages and calls back. Josh is always very informative and helpful with any requirements which we have. Reference 2955715

We have used SCG for quite a few years now in relation to our company mobiles. We were due an upgrade and Melanie attended at our office on numerous occasions to help with the transition. This wasn't easy, as many of our contracts had different dates and we wanted to align them all so future upgrades would be easier to navigate. Melanie was patient and understanding of our needs and because of this, the whole process went very well.

Luke resolved out phone outage issue very promptly. he called to advise what the issue was and that it had been resolved, great communication too.

Gareth was very knowledgeable and helpful and everything is all set up, thank you very much