Liz from SGC, was polite, friendly, and knew her job very well. She was very good at explaining things and also patient, with much more time spent on detail than we expected, to ensure our new phone... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had issues accessing Networks/Non Microsoft Apps following an upgrade on computer. Same day response on a ticket and contacted shortly after initial request. All done and complete within 10-15 mins... See more
Liz was excellent from start to finish. She clearly explained everything and carried out the work efficiently and professionally. She installed new network ports and a communications cabinet in ou... See more
Definately the knowledge and friendliness of the Engineers. Nothing is ever to much trouble for them to sort and they are always calm which makes me feel so much better. Especially David Britten, he... See more
Company details
Written by the company
Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
Contact info
United Kingdom
- www.scg-sw.co.uk
4.9
Excellent
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Gareth was very knowledgeable and…
Gareth was very knowledgeable and helpful and everything is all set up, thank you very much
September 11, 2025
Luke arrived at the agreed time and…
Luke arrived at the agreed time and carefully checked the installation. He quickly diagnosed the problem and sorted it out. He was extremely helpful, professional, and friendly. I would recommend this company without reservation. Alex Bevan
September 1, 2025
Unprompted review
Ref 2937225
Ref 2937225, Luke W was extremely helpful in getting my query resolved out of hours and made sure to communicate with me when the changes had been made to the live system. Luke is always very quick to resolve any issues i raise
August 29, 2025
My land line had been out of order…
My land line had been out of order since when I noticed it on Saturday 23 Aug. As it was a Bank holiday weekend I left it until today Tuesday 26 Aug to report it. I spoke initially to a help desk at 08:30 which raised my issue to an Engineer. I think it was around 13:30 when when I had a phone call from Matt letting me know the system had required re-booting from their end and it has worked perfectly since then.
August 26, 2025
Ref : 2933311
Gareth was incredibly helpful, friendly and polite.
My request was dealt with immediately and i was emailed to confirm the changes.
August 22, 2025
Unprompted review
Great service
2930556 Ref
Really great service, understood the situation and was able to provide suggestions.
August 21, 2025
Unprompted review
Good all-round service
Account Manager: Melanie Davidson
Could be better at identifying issues and providing updates
August 14, 2025
Julie 56114 was really helpful and made…
Julie Yonchev reference 56114 was really helpful and made sure we got the TalkTalk number ported for my Mum
August 19, 2025
I was very Impressed that they actually…
I was very Impressed that they actually rang back to see if I was still connected
August 18, 2025
We replaced our phone system and our…
We replaced our phone system and our broadband and it was with great misgivings that I went in to this project but with Melanie Davidson's help and support it was, after all painless! From my diary ,we started talking to Melanie the week beginning 14th April and she was a hand holder throughout and is in touch regularly as our account manager to check all is well. All the team at SCG were excellent and I would recommend!
April 14, 2025
Unprompted review
Good response from Heinrich
August 14, 2025
Unprompted review
2912684
Gareth dealt with my telecoms request promptly and discussed what was required beforehand. Gareth tested everything thoroughly before going live with the amendments.
August 6, 2025
Unprompted review
Amir was great
August 6, 2025
Unprompted review
A great business to work with!
A great business with a knowledgeable team dedicated to providing excellent service. They consistently go the extra mile to ensure everything runs smoothly! Special thanks to my account manager, Trevor, who I've had the pleasure of working with for over 10 years.
August 8, 2025
Unprompted review
Liz was brilliant and was able to…
Liz was brilliant and was able to resolve my rather complex issue quickly and knowledgeably
August 6, 2025
2916548
2916548
Gareth was super helpful in resolving an issue for me quickly and efficiently. Also providing further helpful advice along the way. Greatly appreciated.
August 6, 2025
Ref 2913512
Gareth was extremely helpful and on picking up my email to Luke about my colleague's requirements, he dealt with it quickly, efficiently and competently.
Gareth also explained in detail call waiting and how it would affect both internal and external calls, making my decision an easy one to make.
All in all Gareth was super efficient.
Thank you :)
August 4, 2025
Unprompted review
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