School Uniform Shop Reviews 

356
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and the wide variety of sizing options available for children who are harder to fit on the high street. Consumers also love the outstanding quality of the clothing materials, noting that the garments hold up very well after multiple washes and daily wear. However, some people mentioned experiencing frustrating delays with their delivery or facing unexpected issues regarding customer support interactions. A few reviewers expressed disappointment when their urgent orders did not arrive on time or when resolving problems required extra follow-up work.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and wide... See more

Quality

Clients share positive opinions on quality, highlighting well-made clothing that withstands repeated washing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and fast shipping times... See more

Order

People report positive experiences with order, highlighting the ease of the process and fast delivery times.... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and swift support provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used school uniform shop a few times and will keep using them as they have great range of colours, styles, different material polo shirts and is excellent quality. I've bought uniform from other... See more

Company replied

Rated 5 out of 5 stars

Super efficient and prompt delivery. If you’re after three quarter length sleeve blouses and are struggling with the sleeves being too tight then this is your company. The sleeves are roomier so more... See more

Company replied

Rated 5 out of 5 stars

First purchase of school uniform. Recommended by a friend. Great service and communication. Slightly dearer than our usual go to but excellent quality and choice of sizing etc. Very smart. Excellent p... See more

Company replied

Rated 5 out of 5 stars

Great experience so far, very grateful to have found the School Uniform Shop. My daughter has SEN and struggles a lot with school uniforms, and will only wear blazers with 1 button design. She loves h... See more

Company replied


Company details

  1. Children's Clothing Store

Written by the company

School Uniform Shop has been selling clothing online since 2001, and supply all-ethical School Uniform which is also great value: School Uniform that matters. School Uniform Shop is an approved stockist, and online retailer of the brands One+All, Banner, David Luke, Trutex, Winterbottom's, Akoa, Falcon Sportswear, Juco, Chadwick Teamwear, Grass&Air, Term Footwear, BagBase, William Turner, Carta Sport, Mirak, and Mitre. All of our products are sourced through the manufacturers' official distribution channels in the UK. Our family business values are Ethical, Sustainable, Responsible. To us they are so much more than words - they drive everything we do. This is why we've been recognised over the years for our continuous efforts, always striving for the best for our customers, but at a minimum cost to the planet, and with a positive social impact. Being ethically transparent as a business is so important to us, which means stocking products that are both sustainable and ethically sourced. We "walk that talk", unlike many of our competitors. School Uniform Shop are committed to providing a great service, and premium quality school uniform from trusted brands. We take our role as school uniform suppliers very seriously, our goals are to help preserve the future of our planet for generations to come. Putting us on the right side of history.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

356 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(356)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service

Very easy to use website, speedy delivery. Despite only being 13 our daughter is in a 16/17 yr old shirt and it was great to find ones that fit, sizes are accurate and the quality is far superior to most. Will definitely be reordering when the time comes.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very good quality trousers

I've just bought my son two pairs of the slim leg trousers(waist size/leg length)for work. I know they are very good quality because I've bought them before and thats why I've bought them again.The last two pairs he's had lasted over 2yrs plus he had some before which lasted the same length of time. They wash really well too and are a very good price. My son struggles to get trousers to fit because he's tall and thin but these are perfect and he's happy.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great website

Really easy to use website. really good that the skirts come in different lengths. I ordered a girls skirt but when it came it was a bit tight so I filled in the returns form and asked for an exchange to a bigger size and sent it back. About a week later the larger sized was delivered. Would definitely recommend and will continue to use them.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend the School Uniform Shop …

I have been ordering my daughters school skirts from the School Uniform Shop for a couple of years now. The quality is so good that the skirts last the whole year. Delivery is fast and returns have been so easy thanks to the helpful staff. I highly recommend.

July 3, 2023
Unprompted review
Rated 2 out of 5 stars

Was told that the product I wanted was…

Was told that the product I wanted was not being sold so agreed to get an alternative which took forever to come and wasn’t the right style or size. Promptly returned it and was not refunded for the initial standard delivery payment or the product returned.

June 30, 2023
School Uniform Shop logo

Reply from School Uniform Shop

UPDATE

Hi Debs

We have not heard from you can you get in touch please.

Hi Debs

Apologies for the problems you have had could you email your order number over to me so I can look into this for you.

My email is luke@schooluniformshop.co.uk

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and excellent quality products.
Bought trousers and swimming trunks for my child. The first part of delivery came the next day. When called to enquire about the rest, had a very quick response and all been solved in no time, very kind and friendly too.
Thank you.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Older boys school shorts

Bought school shorts for my grandson age 13, my daughter had found difficulty getting bigger size boys shorts (waist 30in). Excellent quality shorts with adjustable waistband, reasonably priced £17, in comparison to mens shorts ( which this waist falls into).
Arrived quickly day after ordered.
Excellent for hot weather,

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Top class goods and service

Was very pleased with my purchase..the item was as described, well made and looks well too..sizing was good..altogether a really good experience with this company..

February 13, 2023
Unprompted review
School Uniform Shop logo

Reply from School Uniform Shop

Thank you so much for taking the time to write this lovely review Carole!

Rated 5 out of 5 stars

I found this company when looking for…

I found this company when looking for school trousers for my son. The trousers were of a high standard, good value for money and wash really well. The trousers came quickly and the website was user friendly. I would highly recommend this company to my friends/ colleagues.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional & Perfect

Perfect. Absolutely fantastic fabrics, materials and textiles. The low prices do not match the high quality. Arrived on time too. Exceptional. Thank you.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I am happy to recommend School Uniform Shop

Found the website after Google search for a particular make of skirt which my local uniform shop did not have in stock , I was pleasantly surprised to find it was cheaper from School Uniform Shop even after factoring in the delivery cost. Ordered on a Sunday evening and skirts delivered on Tuesday . I received e-mails advising each step of order and a link to courier for delivery timings. Excellent service , I will definitely use again.

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

Quick and easy…

I use this shop to order sports socks that I don’t seem to be able to get elsewhere. The website is easy to use and the service is speedy.

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful service

I recently ordered some school trousers and on completing my order realised I’d ordered the wrong colour! I phoned to adjust the order and the person I spoke to was very helpful and friendly. Easy website to use and overall a friendly and prompt service.

September 14, 2022
Unprompted review

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