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See what reviewers are saying

Rated 5 out of 5 stars

First of all, hats-off to SCP for selling Niwaki. Higurashi GR secateurs are a thing of beauty - the refined action delivers a precise, clean cutting feel similar to my defunct CK G5631, but in a mor... See more

Rated 5 out of 5 stars

I've ordered a few times from this shop and it's always been great. The shipping is fast, the packaging is superb and the people in the customer service are really helpful. He comprado varias veces... See more

Rated 5 out of 5 stars

Item arrived promptly, in perfect condition and packaged very well to protect it. Very pleased. Would buy from again.

Rated 5 out of 5 stars

Brilliant shop. Many original and own brand designs not found in other leading stores. Well worth a visit to actual shop in Shoreditch. Recently had a corb chair and a woodgate sofa re-upholstered by... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Lighting Store
  6. Sofa Store

Written by the company

SCP is a manufacturer and retailer of modern design products. The company was founded in 1985 by Sheridan Coakley, an entrepreneur who has gained a reputation as a pioneer and advocate of modern design in Britain. Four decades on, SCP remains true to its founding idea, to make and sell design products that are beautiful, functional and made to last.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item exactly what i expected

October 7, 2025
SCP logo

Reply from SCP

Hi Keith,

Thank you for the positive review. We are pleased you were happy with your item and the service we provided. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

SCP fir me

They answer the phone promptly and are friendly responsive and super efficient
- great customer service

September 29, 2025
SCP logo

Reply from SCP

Hi Stuart,

Thank you for the positive feedback. We are glad you were happy with the service provided and hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Outstanding service

A professional and personable service. Couldn’t rate them more highly

August 28, 2025
SCP logo

Reply from SCP

Hi Maria,

Thank you for the positive review. We are so pleased you were happy with the service we provided and hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Speedy delivery exceptional variety of…

Speedy delivery exceptional variety of genuine products . Great website to navigate .
Highly recommend .

September 1, 2025
SCP logo

Reply from SCP

Hi Elaine,

Thank you very much for the lovely review. We are so pleased you were happy with your order and experience. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Great products and excellent service.

Great communication from service staff. My plates arrived quickly and very well packed.

August 20, 2025
SCP logo

Reply from SCP

Hi Ann,

Thank you for the positive review. We are glad you are happy with your purchase and our service. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Lovely Grythyttan furniture

Lovely Grythyttan furniture. It’s expensive but last decades of well looked after.

August 13, 2025
SCP logo

Reply from SCP

Hi,

Thank you for your positive review. We understand that some of our products come at a higher price point, but we truly believe this reflects their quality. We're confident your Grythyttan outdoor furniture will prove to be a worthwhile investment for years to come.

Thanks again for your review, and we hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Perfect

Perfect! Delighted

May 27, 2025
SCP logo

Reply from SCP

Hi Sue,

Thank you for the review. We are glad you are happy with your order and hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

First purchase

The process of ordering/paying for the item was straightforward and the delivery was fast and painless.
Really happy with the experience.

May 28, 2025
SCP logo

Reply from SCP

Hi Elena,

Thanks for the review. We are pleased you are happy with the service provided. We hope to see you again soon.

Kind Regards,
SCP

Rated 2 out of 5 stars

The product arrived a month late .

The product arrived a month late .
I paid for a delivery in 4-5 days

May 8, 2025
SCP logo

Reply from SCP

Hi Andrew,

Thank you for your review.

We can confirm that your order was placed on 21st April, with a lead time of 6–8 weeks displayed on the product page at the time of purchase, as well as in your order confirmation. Your order was fulfilled on 8th May—well within the expected timeframe.

We’re sorry to hear the lead time may have been missed at the point of purchase, and we understand how that can be frustrating. We're always working to ensure this information is as clear and visible as possible for all customers.

Thank you again for your feedback.

Kind regards,
SCP

Rated 5 out of 5 stars

Great service

Excellent products, easy to deal with, helpful delivery

May 7, 2025
SCP logo

Reply from SCP

Hi R,

Thanks for the order and kind review. We are pleased you were happy with our product offering and service. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Easy to order

Easy to order , good delivery

April 24, 2025
SCP logo

Reply from SCP

HI Amanda,

Thanks for the review. We are pleased you are happy with the service provided. We hope to see you again soon.

Kind Regards,
SCP

Rated 1 out of 5 stars

I've ordered a standard niwaki shovel…

I've ordered a standard niwaki shovel fed ex failed to deliver they've sent it back to shipper I'm still waiting for my delivery as fed ex ignored special requests to leave behind open gate or with neighbour what should I do

April 17, 2025
SCP logo

Reply from SCP

Hi Hannah,

We dispatched your order the day after your purchase and according to the tracking information, which we provided you with, your order was delivered to your neighbour on Tuesday 22nd April 2025.

Rated 5 out of 5 stars

Great communication

Great communication, quick delivery, good price, excellent product.

April 16, 2025
SCP logo

Reply from SCP

Hi Tom,

Thanks for the positive review. We are pleased you were happy with the product and service provided. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Really prompt delivery

Really prompt delivery. Ordered on a Saturday and it arrived on the Monday.
First experience with the company and it was incredibly positive. I'll definitely order from them again.

April 14, 2025
SCP logo

Reply from SCP

Hi James,

Thanks for the lovely review. We are pleased you were happy with your order and the service provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Good and thoughtful initial assessment…

Good and thoughtful initial assessment followed by efficient installation.

April 9, 2025
SCP logo

Reply from SCP

Hi Jim,

Thank you for your positive review. We are pleased you were happy with the service and hope to see you again soon!

Kind regards,
SCP

Rated 5 out of 5 stars

Great, design-led shop

I like the design-led items in this shop that together have a curated feel. Great to find an online shop where I’m guaranteed to find something that suits my taste.

April 1, 2025
SCP logo

Reply from SCP

Hi Alice,

Thank you for the positive review and feedback regarding our Shoreditch shop and online store. We hope to see you again soon!

Kind regards,
SCP

Rated 5 out of 5 stars

Great Service

It was a seamless process from ordering online and receiving product. Was informed of both delivery date and estimated time.
And the Booksbaum book stack is great - very easy assembly too!

February 28, 2025
SCP logo

Reply from SCP

Hi Nicky,

Thank you for the review! We are so pleased you are happy with the Booksbaum and the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

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