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See what reviewers are saying

Rated 5 out of 5 stars

First of all, hats-off to SCP for selling Niwaki. Higurashi GR secateurs are a thing of beauty - the refined action delivers a precise, clean cutting feel similar to my defunct CK G5631, but in a mor... See more

Rated 5 out of 5 stars

I've ordered a few times from this shop and it's always been great. The shipping is fast, the packaging is superb and the people in the customer service are really helpful. He comprado varias veces... See more

Rated 5 out of 5 stars

Item arrived promptly, in perfect condition and packaged very well to protect it. Very pleased. Would buy from again.

Rated 5 out of 5 stars

Brilliant shop. Many original and own brand designs not found in other leading stores. Well worth a visit to actual shop in Shoreditch. Recently had a corb chair and a woodgate sofa re-upholstered by... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Lighting Store
  6. Sofa Store

Written by the company

SCP is a manufacturer and retailer of modern design products. The company was founded in 1985 by Sheridan Coakley, an entrepreneur who has gained a reputation as a pioneer and advocate of modern design in Britain. Four decades on, SCP remains true to its founding idea, to make and sell design products that are beautiful, functional and made to last.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would shop again!

Fast delivery, good communication, great product

February 24, 2025
SCP logo

Reply from SCP

Hi Jacob,

Thank you for the review. We are pleased you were happy with the service we provided. We hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Easy ordering process and painless…

Easy ordering process and painless collection 😊

February 10, 2025
SCP logo

Reply from SCP

Hi Emma,

Thanks for the review! We are so pleased you are happy with the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, polite and effficient. Delivered the next day!

February 10, 2025
SCP logo

Reply from SCP

Hi David,

Thanks for the kind review! We are so pleased you are happy with the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Very satisfying experience and excellent product.

Very easy to order, very prompt delivery, friendly and courteous customer service. Beautiful, well-made product (Agnes walnut low shelving unit).

January 30, 2025
SCP logo

Reply from SCP

Hi,

Thanks for the kind review! We are so pleased you are happy with your Agnes shelving unit and the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Really lovely products and very quick…

Really lovely products and very quick delivery.

January 29, 2025
SCP logo

Reply from SCP

Hi Pam,

Thank you for the review. We are pleased you were happy with our product offering and the service we provided. We hope to see you again soon!

Kind regards,
SCP

Rated 5 out of 5 stars

Lovely quality scarf

Lovely quality scarf. Arrived promptly and well packaged.

January 27, 2025
SCP logo

Reply from SCP

Hi Laura,

Thanks for the review! We are so pleased you are happy your scarf and the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Sale price was good

Sale price was good, staff were swift, polite and helpful.

January 3, 2025
SCP logo

Reply from SCP

Hi Jonathan,

Thanks for the review. We are so pleased you are happy with the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

2 ceramic wall lights were extremely…

2 ceramic wall lights were extremely carefully packed and delivered in very good time. Very happy.

January 3, 2025
SCP logo

Reply from SCP

Hi Felicity,

Thanks for the kind review! We are so pleased you are happy with your purchase and the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Mobile light

Quick and efficient

January 3, 2025
SCP logo

Reply from SCP

Hi Mark,

Thanks for the review! We are so pleased you are happy with the service we provided. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

5 stars…

Product arrived promptly and was extremely well protected. Nice touch to state what materials were used in packaging and pamphlet about ScP. Very happy with item, easy to install and looks great in-situ.

December 3, 2024
SCP logo

Reply from SCP

Hi Matthew,

Thank you for the positive review and feedback regarding our packaging. We are pleased you were happy with our service and hope to see you again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Great service

Great service, friendly staff but expensive.

November 15, 2024
SCP logo

Reply from SCP

Thank you for the 5-star review, we are pleased you were happy with the service provided and your experience with SCP.

Regarding the price, we sell at the supplier's RRP. We are selective with the brands we work with and only sell products we are sure are the best quality and will prove to be worth the investment, I hope you understand.

Kind regards,
SCP

Rated 5 out of 5 stars

SCP - great choice of gifts as always!

Beautiful little gifts for my friends - all packed really well and a pleasure to open - great range of Christmas decorations this year!!

November 11, 2024
SCP logo

Reply from SCP

Hi Carole,

Thank you for the lovely review! We are pleased you were happy with the service provided and our product offering. We look forward to you shopping with us again soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Ordered on line and collected from…

Ordered on line and collected from showroom Very helpful staff Packsge packed in such a way as to be easily portable Very pleased

October 25, 2024
SCP logo

Reply from SCP

Thank you for the positive review, we are pleased you were happy with the service provided and hope to see you soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Brilliant shop

Brilliant shop. Many original and own brand designs not found in other leading stores. Well worth a visit to actual shop in Shoreditch. Recently had a corb chair and a woodgate sofa re-upholstered by the scp workshop factory (coakley and cox) in Norfolk. Absolute lovely job on both. Very recommended.

October 13, 2024
Unprompted review
SCP logo

Reply from SCP

Hi Geoffrey,

Thanks for your kind words about our store and our upholstery factory. We are pleased you were happy with the service and hope to see you soon.

Kind regards,
SCP

Rated 5 out of 5 stars

Very good price and fast dispatch

Very good price and fast dispatch. I would highly recommend SCP. What I would not recommend is their use of Royal Mail, who failed to deliver for four days beyond the scheduled delivery date, lying that my property was inaccessible, that I was out, and that they had delivered it. This is not a one off. Given the choice I buy from companies who use a different delivery service.

September 26, 2024
SCP logo

Reply from SCP

Hi Ian,

Thank you for your positive review. We are pleased you are happy with your product and our service. Thanks also for your feedback regarding Royal Mail, I am sorry to see you experienced some issues with delivery, we will now review our shipping options.

Kind regards,
SCP

Rated 5 out of 5 stars

Timely and well packaged delivery

Timely and well packaged delivery. Would definitely use again.

October 1, 2024
SCP logo

Reply from SCP

Hi Mr Radford,

Thank you for the review. We are pleased you are happy with our service and look forward to seeing you soon.

Kind regards,
SCP

Rated 1 out of 5 stars

Won't recommend - Issues with delivery

Very expensive item delivered on the same product box. The product box was broken in different places when delivered and the delivery information documents were missing.
I won't recommend using SCP as they don't seem to care if the item is damaged during delivery.
First and last time I use SCP unfortunately.

August 28, 2024
SCP logo

Reply from SCP

Hello,
I’m sorry that the box was damaged on delivery, please rest assured that we take the utmost care to ensure safe delivery of our products, and we were surprised to hear of your experience. Since receiving your review, we have written to you and provided the missing documents. We haven’t heard back, so we hope everything is in order, and that you are enjoying your new steps. Please don’t hesitate to let us know if we can help any further.
Thanks,
The SCP Team

Rated 5 out of 5 stars

Good range of products available and…

Good range of products available and quick delivery. Arrived with good packaging.

September 18, 2024
SCP logo

Reply from SCP

Hi David,

Thank you for your positive words about our product offering and services. We hope to see you soon.

Kind regards,
SCP

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