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See what reviewers are saying

Rated 5 out of 5 stars

First of all, hats-off to SCP for selling Niwaki. Higurashi GR secateurs are a thing of beauty - the refined action delivers a precise, clean cutting feel similar to my defunct CK G5631, but in a mor... See more

Rated 5 out of 5 stars

I've ordered a few times from this shop and it's always been great. The shipping is fast, the packaging is superb and the people in the customer service are really helpful. He comprado varias veces... See more

Rated 5 out of 5 stars

Item arrived promptly, in perfect condition and packaged very well to protect it. Very pleased. Would buy from again.

Rated 5 out of 5 stars

Brilliant shop. Many original and own brand designs not found in other leading stores. Well worth a visit to actual shop in Shoreditch. Recently had a corb chair and a woodgate sofa re-upholstered by... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Lighting Store
  6. Sofa Store

Written by the company

SCP is a manufacturer and retailer of modern design products. The company was founded in 1985 by Sheridan Coakley, an entrepreneur who has gained a reputation as a pioneer and advocate of modern design in Britain. Four decades on, SCP remains true to its founding idea, to make and sell design products that are beautiful, functional and made to last.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good, no issues

May 1, 2024
SCP logo

Reply from SCP

Hi Viktorija,

Thank you very much for the review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 1 out of 5 stars

I cannot construct the coat rack

I cannot construct the coat rack. Item f does not fit. I expect more for the cost of the rack. Please send readable information about how to construct this item.

April 29, 2024
SCP logo

Reply from SCP

Dear Elisabeth,

Apologies we were unable to get back to you when you emailed us regarding the issue with your Coat Stand on Bank Holiday Monday as we were closed for the holiday. I understand a member of our online team was in contact with you on Tuesday morning requesting images and further details of the issues of concern in order that we can resolve this problem quickly for you.

Kind Regards,
SCP

Rated 5 out of 5 stars

Love the cat……but

Love my cat. It did take a long time to arrive. Communication was sluggish.
Delivery charge was a surprise. The cat wasn’t cheap. It is gorgeous

April 25, 2024
SCP logo

Reply from SCP

Hi JM,

Thank you for the review. We are pleased you are happy with the product and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 4 out of 5 stars

Bittosi horse arrived and…

Bittosi horse arrived well packaged and is a lovely piece. It was however a bit late and that is why 4 stars and not 5

April 25, 2024
SCP logo

Reply from SCP

Hi Robert,

Thank you very much for the review and for choosing SCP. We are pleased you are happy with the product and hope the slight delay does not discourage you from shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

Very good products

Very good products, swiftly delivered.

April 2, 2024
SCP logo

Reply from SCP

Hi Amy.

Thank you very much for the review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 2 out of 5 stars

Discovered afterwards that items I…

Discovered afterwards that items I purchased were available third of the price cheaper elsewhere!

April 2, 2024
SCP logo

Reply from SCP


Hi Claire,

We are sorry you are not completely satisfied with your order. I can assure you that we use the brands recommended UK retail prices unless we are having a promotion or end-of-season sale. Please could you provide a link to where you found the product available in the UK at a different price so we can investigate further and get back to you? In the meantime would you prefer to return the product for a full refund including shipping?

Kind regards,
SCP

Rated 5 out of 5 stars

Good quality products

Good quality products , that are stand out design gems

March 25, 2024
SCP logo

Reply from SCP

Hi Sam,

Thanks for the kind words, we're pleased you are happy with your order and look forward to you shopping with us again.

Kind regards,
SCP

Rated 5 out of 5 stars

Outstanding service and quality

Outstanding service and quality. Great quality products, well packaged and delivered quickly - and when I have needed to contact customer services, they have been extremely helpful in putting things right. Will certainly be using them again in the future and highly recommend them to others!

March 26, 2024
Unprompted review
SCP logo

Reply from SCP

Hi,

Thank you very much for the review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

Amazing range of gifts and very prompt…

Amazing range of gifts and very prompt delivery.

March 4, 2024
SCP logo

Reply from SCP

Hi Matt

Thank you for your review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

Great service

Great service, products, delivery.

March 7, 2024
SCP logo

Reply from SCP

Hi Jason,

Thank you for your review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

Great service

Great service, item arrived as described

February 26, 2024
SCP logo

Reply from SCP

Thank you for your review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

Helpful people from start to end

The stuff at the shop was extremely helpful, and the delivery and installation was done by the most amazing team as well. Great product and great service, would strongly recommend.

February 28, 2024
SCP logo

Reply from SCP

Hi M,

Thank you for your review and for choosing SCP. We are pleased you are happy with our service and look forward to you shopping with us again.

Kind Regards,
SCP

Rated 5 out of 5 stars

I love SCP

I love SCP. They have the most stylish items which always arrive promptly. I’m never disappointed

January 25, 2024
Rated 4 out of 5 stars

Great product - shame about delivery cost

Great product, speedy delivery, but being charged twice for delivery, for two products, in one transaction left a bit of bitter taste in my mouth

February 1, 2024
SCP logo

Reply from SCP

It appears we had an error on our website with regards shipping weights and volume for this product which we thank you for highlighting.
We have since corrected the issue and refunded the difference you would have paid in the shipping charges.
Apologies for any inconvenience this may have caused.
Kind Regards
Ashleigh

Rated 5 out of 5 stars

Happy Customer

Very swift delivery and great communication and tracking throughout. Item well packaged. A very happy customer here

December 28, 2023
Rated 1 out of 5 stars

Poor customer service re online purchase

I ordered a planter. Had previously ordered the same in a different colour. It arrived and was a much larger size. First the guy on the phone for online sales tried to convince me that there wasn’t a big difference between the large and the small. Like he wanted me to keep it, though he then agreed a delivery exchange. Today a courier did the exchange; so I was prepared to forget the mixup as I now had the right item. Then at 6pm tonight I got an aggressive call from someone called Paul arguing that the one I returned was the same size. I pointed out it wasn’t (I’ve the original I’d bought for size comparison. Despite this he kept arguing with me it was, and that I’d ‘cost him £60’. Eurgh won’t ever shop there again

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

SCP Store ROCKS

I think it took like 3 days to get my package and I was honestly impressed with how fast it got here so s/o to the store and awesome delivery drivers out there.
I ordered the D-Class personnel shirts for me and my wife and they look AMAZING. I love all the detail they put into the shirts, they are also super light (perfect because it is hot in FL).
I am very excited to order from this site again.

October 15, 2022
Unprompted review
Rated 3 out of 5 stars

okay

Is it gonna give you up is it gonna let you down for some times that happens.

January 26, 2021
Unprompted review

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