poltronesofà - Aberdeen Reviews 

1,982
TrustScore 4.5 out of 5

4.6

Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... See more

Rated 1 out of 5 stars

Do not buy from this company. The after care if you have a problem is non existent, I am now having to go to trading standards as they seem to thing a 4/5 inch gap is acceptable between seating cushio... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... See more

Rated 5 out of 5 stars

Lisa made our sofa shopping experience amazing from start to finish. Super friendly and super attentive. In 20 mins we bought a 3 seater and chair in beautiful fabric. Will go back if we need anot... See more


Company details

  1. Furniture Store

About poltronesofà - Aberdeen

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, United Kingdom

  • 01224 322652

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,982)

17,433 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in store service

We have just ordered our sofa from the Aberdeen store and found Sam a pleasure to deal with. He was friendly and extremely knowledgeable about the range of products without being in any way pushy.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience today

Had an amazing experience today! Michael went above and beyond ans was friendly and informative! Made sure we understood all options and everything we needed to go will definitely be back

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Sofa and brilliant service from Blake. Highly recommend.

Visited today looking for a new sofa and we were met with the most unexpected high quality and outstanding experience. Blake was incredibly knowledgeable from the moment we arrived in store we were greeted with a smile and he clearly knew what he was talking about. He made us feel completely at home and at ease throughout the whole process — no question was ever treated as a silly one. He wasn't pushy at all and gave us plenty of space to chat amongst ourselves compared to other sofa stores he knew how big a sofa purchase was. Blake even offered us a coffee, which was a lovely touch.

The whole transaction was smooth from start to finish. Honestly, Blake deserves a pay rise for the high level of service he provides. If I could give the company 10 stars I would!! He showed us various sofas and took the time to listen to the type of sofa we were looking for and gave us suggestions that we were glad to hear that made us think outside the box and made us see the pros and cons to various sofas.

A shoutout as well to Derek, who was absolutely lovely and double‑checked our order to make sure everything was perfect for us before placing the final order to the supplier.

Can't wait till our new sofa arrives in August / September time.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Blake

Great service from Blake, spent ages with us trying to decide on colours and styles. Not pushy at all and very knowledgeable. Thanks, can’t wait to get our new sofa

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service!

Stress free sofa purchase from start to finish. Super customer service from Michael. Would highly recommend this company to everyone.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

The friendly staff

The friendly staff , great help from start to finish and no pushy sakes people 👍🏼
Will get back to you when goods are delivered
Lara was exceptional at her job and made us feel very comfortable , gave a us so many options and advised on what matériels to go for , was a great experience 👍🏼

April 30, 2026

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