Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... See more
Location
Switch locationUnit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not buy from this company. The after care if you have a problem is non existent, I am now having to go to trading standards as they seem to thing a 4/5 inch gap is acceptable between seating cushio... See more
Company replied
I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... See more
Lisa made our sofa shopping experience amazing from start to finish. Super friendly and super attentive. In 20 mins we bought a 3 seater and chair in beautiful fabric. Will go back if we need anot... See more
Company details
About poltronesofà - Aberdeen
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, United Kingdom
- 01224 322652
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from knowledgeable staff…
Great service from knowledgeable staff who didn’t harass you
Lisa had great customer service and was…
Lisa had great customer service and was very helpful! Can’t wait to receive our new sofa:)
Sam was fabulous such a happy man
Sam was fabulous such a happy man. Great customer. Very happy.
Excellent in store service
We have just ordered our sofa from the Aberdeen store and found Sam a pleasure to deal with. He was friendly and extremely knowledgeable about the range of products without being in any way pushy.
Had an amazing experience today
Had an amazing experience today! Michael went above and beyond ans was friendly and informative! Made sure we understood all options and everything we needed to go will definitely be back
Great help & support from Lara on…
Great help & support from Lara on picking our new suite, thanks
Delivery guys advised when due to…
Delivery guys advised when due to arrive, we're courteous and polite during the entire process
Very impressed with the service…
Very impressed with the service received. Blake was very helpful and informative on our choice of sofas. Would definitely recommend and look forward to our delivery.
Was met by Lara who was very friendly…
Was met by Lara who was very friendly and polite. Her knowledge of the sofas was amazing and she went above and beyond to make sure I had a sofa that was suitable and comfortable for my needs. Would highly recommend.
Brilliant Sofa and brilliant service from Blake. Highly recommend.
Visited today looking for a new sofa and we were met with the most unexpected high quality and outstanding experience. Blake was incredibly knowledgeable from the moment we arrived in store we were greeted with a smile and he clearly knew what he was talking about. He made us feel completely at home and at ease throughout the whole process — no question was ever treated as a silly one. He wasn't pushy at all and gave us plenty of space to chat amongst ourselves compared to other sofa stores he knew how big a sofa purchase was. Blake even offered us a coffee, which was a lovely touch.
The whole transaction was smooth from start to finish. Honestly, Blake deserves a pay rise for the high level of service he provides. If I could give the company 10 stars I would!! He showed us various sofas and took the time to listen to the type of sofa we were looking for and gave us suggestions that we were glad to hear that made us think outside the box and made us see the pros and cons to various sofas.
A shoutout as well to Derek, who was absolutely lovely and double‑checked our order to make sure everything was perfect for us before placing the final order to the supplier.
Can't wait till our new sofa arrives in August / September time.
Very friendly environment
Very friendly environment! Blake was very patient and knowledgeable and deserves a pay rise!
Great service from Blake
Great service from Blake, spent ages with us trying to decide on colours and styles. Not pushy at all and very knowledgeable. Thanks, can’t wait to get our new sofa
Such a relaxing atmosphere
Such a easy and relaxed shop no pressure to buy was just a easy sofa shopping experience derek was absolutely brilliant
Superb service!
Stress free sofa purchase from start to finish. Super customer service from Michael. Would highly recommend this company to everyone.
The friendly staff
The friendly staff , great help from start to finish and no pushy sakes people 👍🏼
Will get back to you when goods are delivered
Lara was exceptional at her job and made us feel very comfortable , gave a us so many options and advised on what matériels to go for , was a great experience 👍🏼
Mahinda is an excellent sales person
Mahinda is an excellent sales person, not in your face and following us around showroom which was excellent! Very good humour and personal with my whole family
My son and I were greeted by a very…
My son and I were greeted by a very friendly assistant called Sam. He was extremely helpful and because of this I was able to purchase from your company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







