We visited our local store on the Greyhound Park Chester having visited a number of other sofa stores. The team were welcoming and helpful. Leaving us to look freely but letting us know they were t... See more
Location
Switch location2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire,, GB
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See what reviewers are saying
The salesman was helpful in finding the right sofa for my needs. Once purchased the salesman gave me an idea of the timeframe for delivery. Then received a message to give me a provisional delivery... See more
Customer care was great, helpful and informative but I was disappointed when the store wouldn't honour my armed forces discount, the main reason I went to SCS. I quoted the SCS Web info on the discoun... See more
Company replied
We had such a wonderful time with Hannah! From the moment we stepped into the store. She greeted us with such genuine warmth. Hannah knew everything we needed to know about the suites in store. She g... See more
Company details
About Poltronesofa - Chester
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire,, United Kingdom
- 0191 731 3300
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The young lady was so very helpful and…
The young lady was so very helpful and polite,it was a very hot day so she gave us some water from the fridge .she gave us the colour swatch so I could see all that was available.i am very happy with the service and would recommend this store to my friends .
Thank you .Christine .
May use AI-assist with repliesRead more
Jack was very knowledgable about the
Jack was very knowledgable about the
Various furniture pieces we looked at and
Helped us choose the right suite for us.

Reply from Poltronesofa - Chester
Staff brilliant explained everything…
Staff brilliant explained everything about the products and company.Had plenty of time for us nothing was too much trouble,superb
Very good and helpful staff
Very good and helpful staff. They explained everything clearly and answered any questions we had.
Not as professional as the sales man
They where ok, in and out in 15 mins.
We tidied up all the bits of packing and checked the recliners worked ok as they drove off 😀

Reply from Poltronesofa - Chester
Very friendly and helpful staff who…
Very friendly and helpful staff who were knowledgeable about their products
Very efficient and tidt
The delivery drivers were very polite…
The delivery drivers were very polite and efficient
We had such a wonderful time with…
We had such a wonderful time with Hannah! From the moment we stepped into the store. She greeted us with such genuine warmth. Hannah knew everything we needed to know about the suites in store. She gave us great advice and because of that, because of Hannah, we were fully committed to buying a suite from the store, it was just a question of which one. We selected a beautiful suite and left the store feeling so well looked after. Thank you Hannah. We miss you already. Also, the coffee was awesome!
The salesman was helpful in finding the…
The salesman was helpful in finding the right sofa for my needs.
Once purchased the salesman gave me an idea of the timeframe for delivery.
Then received a message to give me a provisional delivery date however I was easily able to rearrange it for a more convenient date. The day before I was given a time frame and On the day I was kept updated with the time of delivery and was able to track the drivers as they were on their way.
I recommend to all friends
I recommend to all friends, amazing product and service from all staff.
Regular updates on delivery schedule
Regular updates on delivery schedule. Delivered on time and quickly installed
Happy Customer
We visited our local store on the Greyhound Park Chester having visited a number of other sofa stores. The team were welcoming and helpful. Leaving us to look freely but letting us know they were there for advise.
Having found the sofa for us Steven the manager was on hand to go through all the fabric, colour options and delivery time scale. He was most helpful and at no time did we feel pressured to buy.
A sofa is such an important purchase for any home when you think how much time is spent sat watching TV or reading and we are looking forward to taking delivery.
Very happy with the purchase process.
Great correspondence and the two men…
Great correspondence and the two men who delivered where amazing , nothing troubled them and super friendly
Triston was very helpful ,friendly and…
Triston was very helpful ,friendly and informative.
Great variety
Great variety. Reasonable prices. Excellent service. Tristan our salesperson was knowledgeable and very precise in what we wanted.
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