We popped into scs as we had already falling in love with a sofa at another sofa company. However Jack in scs bristol was a absolute joy so we ended up buying 2 sofas from him.

Funny, proffesional and lovely - go and see Jack at cribbs causeway.

Wow what an amazing experience we had today with Sophie. As soon as i heard she had degree in interior design she was the perfect person to help us out with our difficult sitting room layout and put our dream sofa in our new house. What a little star you have on your team she definitely stood out to us that day not pushy just more of a friend helping us out.
Thank you Sophie :)

ScS service has been impeccable from start to finish. In store service was low key with no pressure on us.
We were kept up to date on delivery & delivery arrived on time stated. Dave & Scott were courteous & tidy in the delivery & placing of our furniture. All wrappings were taken away for disposal.

Initial sales was good. Not pushy and felt we had enough time and space to make decisions. Few hiccups with organising the delivery but by and large good. Delivery was excellent, easy to track delivery, phoned in good time, delivered efficiently and very friendly. Highly recommended. Now to sit down and review the sofa :)

ScS: Service comes Second

We had the pleasure of dealing with Jack at Cribbs Causeway who was professional, friendly and very accommodating to our needs. He knew how to put us at ease and hit the home rum.

Sadly things went downwards after that, we had to chase our order as the expected date of delivery kept on changing. The order was placed back in April and it was August when we finally received it. (We were away towards the end of July as the ETA was first week in July originally when we placed the order.

The two lads who delivered our order were brilliant. Sadly the delay in receiving the sofa spoilt the experience however we would still like to recognise Jack for his contributions as he definitely knew his stuff

PS: We were compensated for the inconvenience caused by giving us the money for transportation of the said sofa. This had to be followed through with the store as we didn't get the call as promised and to add insult to the damage we had to chase the payment which will be done in 14days.

Delivered on date specified when ordered. Kept informed. Could follow truck on day. Arrived on time. Team were polite, professional and very efficient.

Great service, good value, all-round a good company

Poor communication with regards to delivery, couch doesn't fit through standard UK door. This should have been stated at time of purchase but was ensures by the sales woman that it wouldn't be an issue. Additional cost needed for apolster to take it apart and re assemble. Incorrect delivery report provided as proof of delivery. Said report that was provided was not given to me for signature. Said report bares a false signature. Would strongly not recommend this service.

Great delivery no problems and very helpful friendly service

Good communication the day before delivery & early phone call 50 minutes before delivery on the day. Rich and Dean (delivery delivers) were professional unpacking the sofa and putting it together. Would definitely recommend SCS

I bought a sofa from SCS in Cribbs Causeway Bristol and the staff were incredibly polite and helpful. The young woman who took my order (Emily) was so patient whilst helping me to choose but she understood exactly the type of sofa I wanted. She was really good with me because I can be fussy but I'm so happy with my purchase (Gretna 2-seater recliner). The delivery was simple enough and now I have my sofa - I love it! It's definitly the most comfortable sofa I've ever owned :-)

The delivery guys informed me of their eta ahead of the delivery, were super friendly and careful with the movement through the house. They made sure the sofas were in the places i wanted and took time to show me the controls

Had a fantastic experience with the SCS delivery team today! The two men who delivered my sofa were absolutely lovely, friendly, polite, and a real credit to the company. They took great care when bringing the sofa into my home, making sure not to bump or scuff any walls or doors. Everything was handled with real attention and respect, both for the furniture and my property.

They arrived on time, kept me updated, and made the whole process stress-free and easy.

Thank you again for the excellent service!

We received great service in the showroom and our item was delivered on time. Our settee was delivered by Valentin and Lulian who were friendly, professional and helpful- even on one of the hottest days of the year when carrying heavy furniture around must have been very difficult! We’re very pleased and I’d highly recommend.

The order was delivered in a timely manner. Despite the challenges to get the sofa upstairs through an upstairs window as it couldn't fit through the staircase, the crew did an amazing job. All done and we hope we will have happy times with our new sofa.

Great delivery team. Installed sofa up four flights of steps and very tight space to work with.
Sales team were excellent.

When the delivery men saw the size of the lift, the door to the balcony & the door from the balcony to my flat they said the sofa might be too big to deliver but they would try. They delivered it very quickly with always mm to spare & they had to take the feet off to get it through the two doors. They were very friendly & did not complain once even though it was very difficult to get the sofa through the two doors.

Purchased Suite from Cribbs Bristol SCS. Sales team very helpful throughout multiple visits whilst deciding which one to buy.
Delivery was excellent, real time tracking of installation team. Quick and professional, sympathetic to our requirements.
Overall very happy with our experience, I would recommend, adding, take your time deciding!

Clear communication with regular updates. Tracker worked well. Easy to contact SCS and speak to someone to get reassurance. Delivery team friendly and efficient. Sofas look lovely.