At this moment in time I cannot comment on the couch I purchased as I am awaiting my order. I can say when I entered the store I recieved a warm welcome the assistant was very helpful, patient,and all questioned answered. At NO time did I feel uncomfortable in fact whole experience was very relaxing.

The staff were professional, polite and friendly. Ali is a born sales person who has good customer service skills that makes you feel valued and respected by allowing you all the time you need to make an informed decision about the product
The delivery service was explained and although it’s 3-6month wait, I’m hoping it will be worth it.

The gentleman who delivered were great.

The sofa was delivered on time and unwrapped outside. The delivery men were very pleasant and helpful. They fully installed the sofa and took all packaging away with them. Very pleased with the sofa.

Great service received by Abdul who did everything possible to meet our needs and made our experience stress free and relaxed … cannot wait for delivery of our beautiful sofa and snuggle chair 😀👍🏻

My mum said the delivery guys were brilliant and did an excellent job when they couldn't get the visa in front door they went round to the back door no problem .one even held mums dog on the lead while she fetched an extension lead for the recliner well done x

Ordering our Suite was very easy and the delivery was excellent, the delivery guys were very professional and polite. Will use you again and recommend to others.😀

Very friendly staff and extremely helpful

Very helpful towards customers and explaining everything so that you know the product.

Great friendly service

It was delivered on time on the day. Nice guys, smooth delivery.

The men who delivered my setters were polite and thorough and took away all the packaging however, it had been raining and there was no offer to protect my carpet or to take off their shoes so I put towels down to protect what was obviously a new carpet as it still 'smelt'

All as expected

Showroom assistant was very helpful

Lovely gentleman delivered unpacked and put together our settees as came in two parts and cleaned up and tuck the rubbish away with them .

Waited 10 weeks for delivery settee's were installed ok but dissapointed when sat on smaller one as it left an indentation as though leather hasn't been stretched enough as it seems saggy. Have contacted ScS awaiting for them to get back to me. Paying over £4,000 for both sofas felt dissapointed with them.

The two lads turned up when expected and had messaged a few times so we were well inforned.
Despite not able to use our front entrance they quickly re arranged another suitable entrance. Very professional clean and tidy took all the packaging away. Made sure that we new how to operate the settees reclining mecanism. Super job

i have been looking at a sofa from poltronesofa at scs but iv been blocked from the site why?????18

Supportive to design sofa to suit your needs and quick and painless delivery. Sofa quality is amazing