The 2gentlemen did the job -not very pleasant and engaging in personality.i pointed out marks on leg of sofa-one took a photo and said he’d document it and he’d forward it to pelotron store-prior to s... See more
Company replied
Location
Switch locationUnit 6 Pemberton Retail Park, 0, SA14 9UZ Llanelli, Carmarthenshire,, GB
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See what reviewers are saying
Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the ta... See more
We were kept informed through out the delivery process. The guys who delivered call us 30 minutes before delivery.. They got the furniture in our bungalow and soon fixed it all together.... See more
The salesman was extremely helpful. Nothing was too much trouble for him. He managed to source my new sofas from Swindon and bristol. Brilliant service
Company details
About poltronesofà - Llanelli
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 6 Pemberton Retail Park, 0, SA14 9UZ, Llanelli, Carmarthenshire,, United Kingdom
- 01554 784050
4.6
Excellent
923 reviews
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Top Notch delivery
Dai and Scott delivered our sofa in a very professional manner, making sure everything was to our satisfaction before leaving.
They were prompt, courteous and cheerful people which is a rarity these days.
They are a credit to the company.
December 2, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery Guy’s,Chad and Josh were…
Delivery Guy’s,Chad and Josh were excellent very professional and patient, how they got the sofas in is a total mystery.
From the store to the door was spot on.
November 29, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Love my new sofa
Love my new sofa, looks fab in my room and so comfortable.
Dai and Scott delivered with no fuss and cleared all packing for me.
November 22, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Will let you when i recieve my new sofa…
Will let you when i recieve my new sofa ,hopefully not too long now 🙂
November 21, 2024
Reply from poltronesofà - Llanelli
Good Morning Tina,
I hope you are well and thank you for your 3* review.
Your furniture is currently estimated to arrive at our Distribution Centre around 29/11/24.
As this is an estimate the date may change however once ready for delivery we will contact you with the first available date.
Kind Regards
Lynsey
Customer Experience | ScS
Charlie and Alex were extremely helpful…
Charlie and Alex were extremely helpful and respectful when delivering my sofa. Very profesional and a great experience. Lovely quality sofa delivered.
November 19, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Know their subject and were extremly helpfull giving me all the options avaiable to me.
From the design and sales, this company helped fulfill my requirements. Today they delivered my two sofas exactly on time, assembled them both, and cleared up all the packaging within 30 minutes. l would also like to mention both Rhys and Scott who delivered my order today.
November 9, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jay and Dave arrived promptly
Jay and Dave arrived promptly, delivered my lovely new sofa without any fuss. All put together very quickly. Both very pleasant. Explained everything I needed to know.
November 7, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jay and Dave were amazing
Jay and Dave were amazing. They called ahead and further location instructions issued. They were on time, unpacked and installed the sofas with instructions on use of the power recliner.
The whole experience with the sales staff and delivery was great and I'd highly recommend this store and delivery staff.
November 7, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service delivery service spot…
Excellent service delivery service spot on.
October 30, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Iestyn and Dave were excellent and true…
Iestyn and Dave were excellent and true professionals.
October 22, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery experience
Other than a delayed delivery date all went well. The sofa and rise recliner chairs were brought into the house without any issues.
John and Huw were courteous and helpful when asked about the operation of the remotes.
October 18, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly helpful staff
Friendly helpful staff in store.(llanelli parc pemberton)
Delivered only a couple of weeks after purchasing.
Russell and simon the delivery guys very helpful and friendly.
October 10, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dai and Scott were amazing!!
October 2, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Lovely gents!
Charlie and huw, couldn't have made the whole thing go more smoothly. Very polite and worked very well as a team. Very quick and made the transfer look so easy . Thank u .
October 4, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from Charlie and Huw
Excellent service from Charlie and Huw
October 4, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful and no messing about
Very helpful and no messing about, found the sofa we liked and paper work sorted. Just awaiting delivery.
September 21, 2024
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Wonderful guidance and help
The gentleman that helped us at Pemberton store unbelievably knowledgeable with the seating arrangements we needed plus the leather for easy cleaning and with the mobility problems we have put us in the right direction will definitely be going back for other furniture
September 13, 2024
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely love my new sofa and arm…
Absolutely love my new sofa and arm chair, so happy and the gentlemen that delivered were very respectful of my property, thank you SCS would definitely recommend buying from you
September 20, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Excellent service. Sofa delivered to the room, I didn’t want it unwrapped as I was still painting. Talked me through how to fix the sofa together and also advised that I could get a power bank for the sofa which I didn’t know about. Very happy customer.
September 20, 2024
Unprompted review
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The sales person was knowable knew all…
The sales person was knowable knew all the answers I asked couldn't fault the service
September 11, 2024
Reply from poltronesofà - Llanelli
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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