Wanted a smaller-sized reclining single chair (either powered or hand-operated). ScS poltronesofa local branch had a big discount item that suited me perfectly. Staff at the branch were excell... See more
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Location
Switch locationRegent Place Retail Park, Derby Road, LE11 5AB Loughborough, Leicestershire,, GB
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See what reviewers are saying
All great from start to delivery, never used SCS before would recommend has been excellent. Friendly on the ball staff and great value for money, delivery on time .
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to... See more
Company replied
Professional service from the store when we chose the furniture and good communications up to the point of delivery. The team kept us informed of the actual delivery time and assembled the chair on si... See more
Company details
About poltronesofà - Loughborough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Regent Place Retail Park, Derby Road, LE11 5AB, Loughborough, Leicestershire,, United Kingdom
- 01509 631800
4.5
Excellent
991 reviews
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Perfect Experience
Stress Free experience from start to finish. We brought our sofas from Loughborough store and the staff were amazing helpful and friendly and helpful us get the best deal. The Sofas were delivered on time . The 2 guys that delivered Kieran & Ehis were friendly polite and professional I couldn't be any happier 5 * all the way
October 7, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from start to…
Excellent service from start to delivery. Retail staff most helpful and the installation guys on delivery were very pleasant, helpful and efficient.
October 2, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
What excellent service we have this…
What excellent service we have this morning with our three-piece suite being delivered by. Kingsley & Enis very polite and make sure that everything was okay clean absolutely wonderful service.
September 28, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good salesmanship.very helpful 😊
September 19, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
This was our first time going to ScS at…
This was our first time going to ScS at Loughborough. Chris made us very welcome. Everything was so easy with him from picking the sofa to buying it. Looking forward to sitting on it now.
Thanks again to Chris and ScS.
September 15, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Pete at Loughborough store was very…
Pete at Loughborough store was very happy and was intrusive while we were looking around. He gave us honest and constructive information.
September 17, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Walked into scs in Loughborough with no…
Walked into scs in Loughborough with no intention of buying a sofa but the top notch servis, advice and attention to detail given by Chris made the process of buying the correct sofa so simple and straightforward. Highly recommended to visit scs Loughborough. Wonderful service.
September 15, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS delivery
Delivery men arrived on time and put suite together. No mess, no damage and Steve and Damianos were friendly and professional.
September 11, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfection from start to delivery went to…
Perfect from start to delivery went to scs loughborough found the suite we liked chris the sales man was very helpful ,We were kept informed about progress and given a delivery date, the day before delivery got an estimate of the time it would arrive, and on the day got a phone call from the delivery team steve and damianos to let us know they would be with us in half an hour, could not wish for a better service. Thank you all.
September 11, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Professional
Professional, answered our questions. Careful, clean and tidy. Great job.
September 2, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Went to SCS Loughborough today to buy a…
Went to SCS Loughborough today to buy a 3 piece sofa and chairs. Found Chris very helpful and patient.
August 24, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were excellent.
August 13, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Peter Smith was incredibly polite and…
Peter Smith was incredibly polite and friendly. My mother was extra happy with the price of her chairs. Will definitely come back.
August 20, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No pushy salesmen/women
Decided to have a look at new sofas and were pleased with the professionalism of the staff. Not pushed into anything and were allowed to browse at our leisure. Only time contact was made was when we were ready to ask the questions we needed answers to. All round great experience.
August 17, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful staff
Helpful staff, let us browse without being pressured and were great helping us when we had made a decision.
August 11, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Extra helpful SCS rep.
The SCS rep was extra helpful and answered all questions.
His knowledge SCS products was excellent, and
his patience and efficiency when processing our order made a good impression.
Russ.
August 1, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
1st class service
1st class service
Salesman very helpful.
Waiting for the sofa to give a full review
July 26, 2024
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Pete at the Loughborough branch
We went to the Loughborough branch today to be greeted by Pete smith. He instantly made us feel welcome. He spoke to us about what we would like and directed us to the sofas we were thinking of! I had a pushchair to which he walked us to the lift and helped us in! He left us alone whilst we looked (which I love) we went back to Pete to order our sofa. He was amazing and made the transition as smooth as possible! I really felt at ease! He thoroughly talked is through each process. It was amazing! He made conversation with us about our baby and our life which always makes the experience better. I would 100% recommend buying a sofa from here and also asking for Pete to assist you with this! SCS are truly lucky to have such an amazing staff member! Thank you so much Pete!
August 3, 2024
Unprompted review
Reply from poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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