the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... See more
Location
Switch locationNewport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB
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See what reviewers are saying
Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... See more
Company replied
Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted. The delivery gents were polite, courteous and respectful of our property and carefu... See more
I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... See more
Company details
About poltronesofà - Newport
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, United Kingdom
- 01633 284960
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Recommended
All good, the purchase in the store, communication during manufacture, delivered in the estimated time and professionally assembled with no issues whatsoever.
May use AI-assist with repliesRead more
Though the guys were delayed getting…
Though the guys were delayed getting here, they unloaded and installed sofas quickly.

Reply from poltronesofà - Newport
Fair dos if was hammering down with…
Fair dos if was hammering down with rain and the poor 2 men got drenched trying to get my sofas in. It was very tight but they done an amazing job. Thank you so much to them. I did worry a bit because my doors are small but they got them in. Thank you again.
And the lady that sold me sofa was lovely and couldn’t do enough for me.
Visited store at Spytty Newport
Visited store at Spytty Newport. Was served by Dawn. She was very helpful and patient. Let’s just hope the rest of our service is just as good.
Great service in store and good follow…
Great service in store and good follow up communication.
Not trustworthy
Absolute sham of a company. Bought a 4 seater sofa and a single in March. Was told delivery would take place after the items were made. Delivery took place in July even though the labels on both items stated made in April. If that wasn’t bad enough, we were shown walnut legs as opposed to black. We ordered walnut. The sofa and chair were delivered with black legs. They have been fobbing me off telling me that the sofa and chair have walnut coloured legs even though they are black and they do not even match the colour walnut as on our sales invoice. I have been given bogus email addresses and they have returned my physical post stating that the company are not at the address as posted on their website. I would have given ZERO but I can’t. I have telephoned and was told to take them to the small claims court! WOW. We have been mis sold items and we have the right under Trading laws and consumer rights 2015 to reject the items. We have been ghosted and ignored by these muppets. So I have further complained and used Section 75 credit card protection where the card provider takes up my case. DO NOT BUY FROM THESE COWBOY RIP OFF MERCHANTS.

Reply from poltronesofà - Newport
It was easy to look around for the…
It was easy to look around for the furniture, we did not feel pressured. Completing the transaction was made easy by the lady who dealt with us in Newport
Delivery was spot on the 2 gents were…
Delivery was spot on the 2 gents were great very helpful and friendly, they took great care in carrying my sofa into my house no problems at all. Top guys 😀
the delivery came sooner than expected…
the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and chair for us,
had a great experience thanks all!
The range and choice was brilliant.
The range and choice was brilliant.
The lady that supported us was so helpful and couldn’t do enough.
She was really patient and friendly enabling my Mum who is 85 make an informed choice. As a result my Mum is looking forward to the delivery of her new suite
Thank you ☺️
The men who delivered the suite were…
The men who delivered the suite were excellent, on time and very efficient in their work. No complaints at all.
Updates on delivery timings very good
Updates on delivery timings very good, lads who delivered and put the sofa together were courteous, professional and quick
The sales assistant Dawn was very…
The sales assistant Dawn was very helpful with all her knowledge and advice tips.
Great experience from start to finish
Great experience from start to finish. Perfect sofa for us, great price and great delivery service even arrived earlier than estimated but with enough notice to prepare for arrival and get rid of old sofa. Would definitely recommend.
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