Friendly personnel efficient helpful and quick
O nly bugbear wrong suite delivered at first
Rectified 2 hours later all good now

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins.

While the chair is quite comfortable, for some reason not as comfortable as the example as one i tried in Showroom

Think the staff Morgan sales person was very friendly and helpful as all staff at SCS Newport where

Very good service
Delivery was early and delivery men were very good and professional

Absolutely amazing from choosing sofa to delivery all went extremely well I’m one happy customer

When ordering my fernature damian was very helpfull and went throught everything with me to see to my needs.
The delivery staff were exellent and fitted my furature very well.

Friendly and helpful staff

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased.
The selection and purchase was made easy at the Newport store.
I would have normally expected to receive a leather care kit with it (have received one on previous leather sofa purchases) Otherwise is is perfect and I highly recommend. Delivery was clean and respectful

We arrived at the store and were left to wander around without any sales people annoying us which was great. We chose the furniture we wanted and then approached a salesman named Evan who told us about the furniture. We chose the colour of the furniture, ordered. Then Evan told us when it would be delivered and we left.

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss .
Communication fantastic Josh rang to let me know exactly what time delivery would be arriving.
Thanks Josh delivery made easy by your hard work 👏

Helpful Sales advisor really understood the assignment and found the right sofa for my elderly mum.

Staff very patient, when I asked many questions, didn't feel rushed, staff very helpful

Great experience, very helpful when buying my new sofa

delivery was really good
the actual wait for items was very long

The lady called Morgan who served us was outstanding helpful i wish we had such good service everywhere else. Nothing was too much trouble for her. You can tell she likes her job.

Very friendly staff beautiful show room not pushy but when you wanted their help they were very helpful

Very helpful staff member Evan nothing to much trouble for him

Easy to look around. No pressure from store staff. Just introduced themselves and said any help come to us.
When asking questions, again helpful and no pressure.

Staff member friendly and knowledgeable without constantly checking on me but was there to help when decision made. Happy with service received in store. Down one star as SCS no longer offer the service of taking the old sofas away leaving me with trying to sort that out, not too happy with 3 months wait either.

Great value leather sofa , waited 3 months from order as stated.
Contacted a week or so before delivery, then contacted the day before then again contacted by the driver on exact time of delivery., Perfect ..👍👍