the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... See more
Location
Switch locationNewport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Time to have a look at what's available no hard sales method, Damion in SCS spytty Newport Gwent was really helpful and answered my queries looked after me very well, he's a star. Delivery was early... See more
Company replied
Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... See more
Company replied
The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss . Communication fantastic Josh rang to let me know exactly what time delivery would be arriving. T... See more
Company details
About poltronesofà - Newport
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, United Kingdom
- 01633 284960
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and polite offerd a drink…
Very helpful and polite offerd a drink while we were waiting to sort out paperwork so we go free delivery.
May 9, 2026
Everything was absolutely wonderful
Everything was absolutely wonderful, the staff, the delivery service. Thanks 👍
May 10, 2026
Efficient delivery
Efficient delivery. Assembly of the settee done with minimum of fuss. Instructions given on how to charge the recliner battery pack. Polite and courteous and showed respect for my home.
May 11, 2026
The two men who brought my sofas were…excellent a credit to the company and to themselves
The two men who brought my sofas were very professional, very quick and extremely helpful and pleasant. They actually got everything done in 20 minutes and they did it with ease , I am so impressed with how they carried out the delivery .
May 5, 2026
Very professional and very friendly…
Very professional and very friendly really happy for my purchase so far. Thanks
April 29, 2026
We delt with Evan who was very helpful…
We delt with Evan who was very helpful and knowledgeable about all the products.
We were at the Spytty retail park Newport.
Our only gripe is the length of time for delivery but unfortunately seems to be the down side to all companies.
May 1, 2026
The sale lady was so helpful and…
The sale lady was so helpful and understood what I wanted. She made picking materials a lot easier for me. She outstanding the best for her job.
April 20, 2026
I had no pressure to buy from the sales…
I had no pressure to buy from the sales lady and was more than helpful in choosing the right sofa 10/10 thank you
April 25, 2026
Relaxed environment with knowledgable…
Relaxed environment with knowledgable and friendly staff. A calm and hospitable store with many sofas to see.
April 24, 2026
Excellent choice and staff very helpful…
Excellent choice and staff very helpful
Made a purchase
April 6, 2026
We were told about different new…
We were told about different new Italian sofas and shown lots of fbrics...
We had a good look around the showroom...took our time..then went for help with sofa and fabrics we liked.
We returned to the showroom the next day and decided what we liked spoke to the guy we d seen before and he sorted all out for us..Brilliant !
April 20, 2026
The customer assistant was freindly
The customer assistant was freindly , helpful , and knowledgeable, without being pushy .
April 21, 2026
From the minute you walk in there is a…
From the minute you walk in there is a friendly welcome ready to help and talk time to learn what a person needs are. But not pushy
April 21, 2026
Salesman was fantastic
Salesman was fantastic, knowledgeable, friendly and not pushy, a credit to your store. The other staff we spoke to was also very friendly. The store layout was great as my partner is in a wheelchair, with plenty of room to get around.
April 20, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.