the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... See more
Location
Switch locationNewport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB
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See what reviewers are saying
Time to have a look at what's available no hard sales method, Damion in SCS spytty Newport Gwent was really helpful and answered my queries looked after me very well, he's a star. Delivery was early... See more
Company replied
Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... See more
Company replied
The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss . Communication fantastic Josh rang to let me know exactly what time delivery would be arriving. T... See more
Company details
About poltronesofà - Newport
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, United Kingdom
- 01633 284960
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The shop was lovely to look around in…
The shop was lovely to look around in and staff were very helpful when we were asking questions
Staff were very informative
Staff were very informative and went through everything before I ordered a 2 and 4 seater sofas /and foot stool. You had lovely cushions also on that sofa and a throw to match - I was willing to buy these 4 cushions costing £196 if I could buy the matching throw 🙏🏼 but staff said the throw was not for sale decoration only 😩😩 what a shame - it all matched . Disappointing that these throws which match are not for sale .
May use AI-assist with repliesRead more
Very expensive delivery
Staff member was very helpful and we got the chair we wanted. However, the delivery for one chair was £120 I found this unreasonable.

Reply from poltronesofà - Newport
We visited Poltronesofa Spytty …Sunday 12th April just after the store opened
We visited Poltronesofa Spytty Newport, on the 12th of April, we were greeted, and left alone to browse, and we told iff we needed any help to ask, after we chosen our sofa, we were helped immensely by 1 lady and 2 gentleman who were very knowledgeable about what we wanted, they made our experience a easy task, after problems with another company, we left very happy, can’t wait to receive it now, we also took out Elite insurance,having asked about it, explained it all in detail without us getting confused, previously bought from you in the past and definitely in the future, highly recommend this store.
They me date for delivery then cancel…
They me date for delivery then cancel it cant give me new date so ring them but wrong number for shop where i ordered from said they would the shop to ring me but did not ring me so i ring the shop and all they did was give me the run round

Reply from poltronesofà - Newport
Efficient
Efficient, friendly and prompt service - good teamwork
Ref: BDW-1112-
The Delivery guys did a Great job
The Delivery guys did a Great job, setting it up for me and even taking the packing away with them! I couldn't have asked for more
AAAAA*****
Excellent service
Love my new sofa & chair - delivery team were great 👍
Professional
The gentleman have a professional attitude and behaviour to deliver the sofas in the house.
Done a great job. Thank you 😊
DO NOT USE SCS
DO NOT USE SCS . STILL WAITING FOR A DEPOSIT OF £235 WHICH WAS MEANT TO BE CREDITED TO MY BANK WITH IN 14 DAYS. THAT WAS DECEMBER 28TH AND STILL WAITING. ENDLESS CALLS TO THE STORE , CUSTOMER SERVICES AND FINANCE COMAPNY AND ALL SAYING THE SAME THING WE ARE BEHIND WITH OUR PAYMENTS. !!! BE WARNED !! APPAULING SERVICE

Reply from poltronesofà - Newport
A fabulous customer experience.
A fabulous customer experience. From start to finish we were well informed of all details of our purchase. A very friendly and knowledgeable member of staff, Morgan from your Newport branch, went above and beyond to help us with finding what we wanted. Thanks again Morgan, you were just fab!
They were really nice guys
They were really nice guys, they done a good job putting it together was really pleased with them
The delivery team went above and beyond…
The delivery team went above and beyond with there service
The 2 delivery men were very helpful…
The 2 delivery men were very helpful and very careful when bringing the bed settee in. They were also very well manered. I was delighted eith their service.
5 stars - Damian
Scs furniture shop. I am absolutely well pleased with my power recliner sofa. Excellent quality and value. Staff are amazing and so helpful. Sofa arrived on date I required. 2 Delivery young men were very friendly and respected myself and my property. Will definitely recommend to family and friends. 👍.
Professional and friendly
Friendly, professional team. Great communication, delivery and super quick installation
Charlie and Andy top service apart from…
Charlie and Andy top service apart from a Arsenal supporter
Faultless from purchase to delivery.
Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted.
The delivery gents were polite, courteous and respectful of our property and careful handling of new sofa. They set everything up and even helped disassemble our old sofa! Faultless from purchase to delivery.
Great team put it wear we wanted it…
Great team put it wear we wanted it would recommend them
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